I don't eat a lot of meat - and even less after some bad experiences in restaurants and from shops. Years ago, I used to enjoy mutton chops at a local cafe but it closed down when the owners retir... Ver mais
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Veja o que dizem as avaliações
Delivery is excellent and most of the products I have bought are top quality. However, I was initially drawn by their high welfare 81 day chickens. They're not cheap at £20 each. Having had three, the... Ver mais
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The meter is superb and their sausages, particularly the highly flavored ones are beyond divine. Extremely good quality all the way around.
A empresa respondeu
From straightforward ordering to perfectly timed delivery. The service was second to none As for the products ( 3kg brisket, beef ribs) Wow, just wow. Perfectly trimmed and packed full of flavour... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Whole-carcass artisan butchers supplying the finest meat from the heart of the Yorkshire Dales to top restaurants in London, Leeds, and Manchester. Always Fresh, Never Frozen® - proudly recognised as one of the best online butchers in the UK.
Informações de contato
Snaygill Industrial Estate, BD23 2QR, Skipton, Reino Unido
- hello@swaledale.co.uk
- swaledale.co.uk
4,6
Excelente
233 avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Beautiful meat, safe & reliable delivery
My first order has just arrived as expected, on time and without a hitch. The meat all looks amazing, and is beautifully presented - all labelled clearly, and ready for the freezer without me having to repackage. The ice packs were still well frozen, so the packaging had clearly done its job. So, whilst I'm always a bit wary of ordering meat online, I have to say that I'm well impressed. Ten out of ten from me...😊
20 de setembro de 2024
Avaliação não solicitada
Resposta da Swaledale Butchers
Thanks so much for your review, Sue! We're delighted you took the time to share your feedback.
bad experience
Couldn't find my order and didn't bother helping.
Got it delivered without any notification, the delivery driver left it outside in the hot sun.
All the food had to be cooked then and there or thrown away due to the poor delivery and service from this butchers.
Absolute horrible experience.
Staff are useless and very unhelpful.
Your poor service is continuing by breaking my freedom of speech. Shockingly bad
18 de setembro de 2024
Avaliação não solicitada
Resposta da Swaledale Butchers
Thank you for taking the time to leave your review. We're truly sorry to hear that this experience didn't meet your expectations, especially as a returning customer who is already familiar with our processes.
After looking into your order, we noticed that the email address provided was misspelt, which is why you did not receive the order confirmation, shipping updates, or delivery notifications from DPD. This simple mistake can lead to unfortunate consequences, as it did in this case. We understand how frustrating this situation must have been, but it could have been easily rectified had we been informed when you didn’t receive your confirmation email.
Given your experience with our service from previous orders, we’re surprised that this wasn’t flagged earlier, as it’s common practice to get in touch if an email confirmation doesn’t arrive. We encourage all customers to contact us directly in such situations, allowing us to promptly correct the error.
We always strive to provide excellent customer care, and while we understand this situation caused frustration, we feel it's important to avoid directing anger toward our team, who consistently work hard to assist with professionalism and dedication.
We appreciate your feedback and are committed to continuing to improve our service where necessary.
Resposta da Swaledale Butchers
Thanks so much for your review, Niall! We're delighted you took the time to share your feedback.
So glad that I found Swaledale Butchers…
So glad that I found Swaledale Butchers website the best grass fed meat I have tasted, in my opinion. Now a regular purchaser!!
27 de agosto de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Mike! We're delighted you took the time to share your feedback.
Excellent quality and service
I’ve ordered twice from here now and the quality and the service has been flawless. Great meat, so much variety (I would love to see them stock tri-tip though!), well packed and arrives still really cold. Everyone really enjoyed all of the different stuff we cooked and I wouldn’t order meat any where else from now on.
28 de agosto de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, James! We're delighted you took the time to share your feedback.
One of the best online butchers I’ve…
One of the best online butchers I’ve bought from, quality and price is amazing
28 de agosto de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Mary! We're delighted you took the time to share your feedback.
Good quality products at a fair price…
Good quality products at a fair price with prompt delivery
27 de agosto de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Mark! We're delighted you took the time to share your feedback.
We shop with Swaledale whenever we are…
We shop with Swaledale whenever we are in the UK and have been consistently, very satisfied with every aspect of our engagements with them. Deliveries arrive when they say they will and in great condition and the products we order have always been of excellent quality. Their whole chickens are particularly good. Many thanks Swaledale.
26 de julho de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Alex! We're delighted you took the time to share your feedback.
Best meat supplier in the north of England
As usual great tasty products and the service excellent
25 de julho de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Lee! We're delighted you took the time to share your feedback.
Top quality meat delivery each week
The boxes come well packaged, sealed and insulated. There are usually 2 - 3 ice packs inside which cool the meat sufficiently until you receive the box and can put the contents in the fridge/freezer.
As for the meat, it's top quality and I've never had any issues. They never send any frozen meat which is a huge plus.
25 de julho de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Andreas! We're delighted you took the time to share your feedback.
Excellent quality meat
Excellent quality meat, well-aged as appropriate, really tasty and delivered reliably. The range, flavours & diversity of sausages is outstanding !
25 de julho de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Richard! We're delighted you took the time to share your feedback.
Unusual Meats available
How easy it was to order, the food arrived cold and ready for freezing. l didn't want to eat this straight away and the fact that l could freeze it was a bonus.
The food looks lovely and l am waiting for some family to come down to cook Hogget (something l have always wanted to try but couldn't find where to buy it)
26 de julho de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Susan! We're delighted you took the time to share your feedback.
Excellent service as usual
Order delivered on chosen date. Well packaged and insulated. Excellent quality of meat as always.
25 de julho de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, David! We're delighted you took the time to share your feedback.
Resposta da Swaledale Butchers
Thanks so much for your review, Rosalba! We're delighted you took the time to share your feedback.
You can trust Swaledale 100% to give a great service and products
As usual the meat arrived when promised, well packed and usual excellent quality.
12 de julho de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Steve! We're delighted you took the time to share your feedback.
Resposta da Swaledale Butchers
Thanks so much for your review, Frank! We're delighted you took the time to share your feedback.
Resposta da Swaledale Butchers
Thanks so much for your review, Kevin! We're delighted you took the time to share your feedback.
Resposta da Swaledale Butchers
Thanks so much for your review, Mrs Read! We're delighted you took the time to share your feedback.
Everything we buy has been top class
Everything we buy has been top class. Great to find a butcher we can trust.
15 de julho de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Andrew! We're delighted you took the time to share your feedback.
Good service
The order was received on time, well packaged. The meat was excellent quality.
15 de julho de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Svetlana! We're delighted you took the time to share your feedback.
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