I don't eat a lot of meat - and even less after some bad experiences in restaurants and from shops. Years ago, I used to enjoy mutton chops at a local cafe but it closed down when the owners retir... Ver mais
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Delivery is excellent and most of the products I have bought are top quality. However, I was initially drawn by their high welfare 81 day chickens. They're not cheap at £20 each. Having had three, the... Ver mais
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The meter is superb and their sausages, particularly the highly flavored ones are beyond divine. Extremely good quality all the way around.
A empresa respondeu
From straightforward ordering to perfectly timed delivery. The service was second to none As for the products ( 3kg brisket, beef ribs) Wow, just wow. Perfectly trimmed and packed full of flavour... Ver mais
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Detalhes da empresa
Escrito pela empresa
Whole-carcass artisan butchers supplying the finest meat from the heart of the Yorkshire Dales to top restaurants in London, Leeds, and Manchester. Always Fresh, Never Frozen® - proudly recognised as one of the best online butchers in the UK.
Informações de contato
Snaygill Industrial Estate, BD23 2QR, Skipton, Reino Unido
- hello@swaledale.co.uk
- swaledale.co.uk
4,6
Excelente
233 avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Really good quality
Really good quality. Very impressed with the beef mince, made cracking burgers. Merguez sausages were also spot on!
26 de novembro de 2024
Resposta da Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Nick! We’re delighted to hear your feedback.
Delivery on time
Delivery on time, but haven’t used any yet as it was for Christmas.
Just slow cooked the stewing beef, in beer, delicious.
25 de novembro de 2024
Resposta da Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Eva! We’re delighted to hear your feedback.
Swaledale Butchers has mixed reviews…
Swaledale Butchers has mixed reviews from my experience. I've had a flawless delivery before with high-quality, well-packaged meat, ready for the freezer. Unfortunately, another time, my order was mishandled, with no notification upon delivery, and left in the sun, forcing me to cook it all immediately. While the meat quality can be excellent, delivery consistency and customer service could use improvement. Overall, an average experience with room for better reliability.
14 de novembro de 2024
Avaliação não solicitada
Resposta da Swaledale Butchers
Thank you for your feedback. However, we have no record of receiving or fulfilling an order for a customer under the name Fredrik, nor have we received any correspondence regarding such an order.
All our customers receive a shipping confirmation email, followed by a one-hour delivery time slot notification directly from our courier, DPD. Further tracking and delivery information is also available via the DPD app. If this information isn’t received, it is usually due to incorrect email or mobile number details provided at checkout.
If a delivery is successful but the goods are damaged, we kindly ask customers to report this to us as soon as they realise so that we can address the issue promptly.
Regarding your comments on our insulated packaging, it is worth noting that perishable produce can only be dispatched with DPD following rigorous independent temperature testing. These tests have consistently demonstrated that our packaging maintains safe temperatures, even in summer conditions.
If there is any way we can assist further, please don’t hesitate to contact us directly.
Resposta da Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Prebashini! We’re delighted to hear your feedback.
great quality meat and service
fresh produce, delivery service was on time, great quality meat
25 de novembro de 2024
Resposta da Swaledale Butchers
Thanks so much for taking the time to share your thoughts! We’re delighted to hear your feedback.
Resposta da Swaledale Butchers
Thanks so much for taking the time to share your thoughts! We’re delighted to hear your feedback.
Absolutely excellent
Great selection, and everything has been excellent.
Sausages are a world away from supermarkets and the average British high street butcher.
Cotechino is perfect.
Smoked ox tongue is soooo good.
Speedy, accurate, well packed delivery.
18 de novembro de 2024
Avaliação não solicitada
Resposta da Swaledale Butchers
Thanks so much for taking the time to share your thoughts! We’re delighted to hear your feedback.
Their steaks are restaurant quality
Their steaks are restaurant quality, I've not found better.
28 de outubro de 2024
Resposta da Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Paul! We’re delighted to hear your feedback.
First class
Always exceptional meat. Tender, tasty and succulent. Excellent customer service and delivery.
Highly recommended.
8 de novembro de 2024
Avaliação não solicitada
Resposta da Swaledale Butchers
Thanks so much for your review, Anne! We're delighted you took the time to share your feedback.
Always amazing quality meat
Always amazing quality meat. Can not shop anywhere else
25 de outubro de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Estera! We're delighted you took the time to share your feedback.
Great service
Great service! 1st class product, can’t praise these guys enough. Thank you again
28 de outubro de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Stephen! We're delighted you took the time to share your feedback.
Shall be ordering againEasy to order
Easy to order, great range of produce
Arrived when promised
Beautiful flavour
28 de outubro de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Susan! We're delighted you took the time to share your feedback.
Problem with packing &customer service none existent
Problem with packing
Products arrived on time
However meat squashed in the box
Chicken looks deformed
Taste ok
The box wasn't damaged
Unfortunately looks like attention to care when packing
Wasn't available
A note to customer's who may consider buying from swaledale
Butchers
They accepted my order but when I complained about how they packaged the produce
Dpd took the hit from them even though the box wasn't damaged and also made a comment about the fact we live 53 miles away
Kinda makes sense to Shop local 🤔
25 de outubro de 2024
Resposta da Swaledale Butchers
Thank you for your feedback. We’re pleased to hear your order arrived on time and that you enjoyed the taste of the chicken.
To clarify, all our meat is vacuum-packed to ensure maximum freshness during transit. This process can sometimes result in a misshapen appearance, but this is completely normal and resolved once the product is unpacked.
Additionally, your order travelled over 53 miles through the DPD network. Some movement of the contents within the box during transit is entirely expected and reasonable. Our packaging is carefully designed and tested to keep your order secure and in optimal condition throughout its journey.
We appreciate your understanding and hope you continue to enjoy our products.
Top quality top marks
I have tried a number of different perform Swaledale Butchers and each one has been sensational.
The meat is quite simply the best I’ve ever had from Lamb to Pork to Chicken and more.
The selection is really very good and delivery is quick and well packaged.
The team obviously gave a passion for what they sell and offer r pert advise if needed.
I only wish I had discovered these guys sooner.
Absolutely top notch and takes your plate to new levels.
25 de outubro de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Nicholas! We're delighted you took the time to share your feedback.
Resposta da Swaledale Butchers
Thanks so much for your review, Jo! We're delighted you took the time to share your feedback.
Reliable and quality
High quality products and very reliable and predictable delivery.
25 de setembro de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Romain! We're delighted you took the time to share your feedback.
great quality meat delivered quickly
great quality meat delivered quickly, always consistent.
24 de setembro de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Margaret! We're delighted you took the time to share your feedback.
Resposta da Swaledale Butchers
Thanks so much for your review, Dave! We're delighted you took the time to share your feedback.
Best Pork Belly Ever!!
I ordered Swandale many times, it's my favorite one and for sure I would keep doing so!
24 de setembro de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Ally! We're delighted you took the time to share your feedback.
Really brilliant service and top…
Really brilliant service and top quality meat.
24 de setembro de 2024
Resposta da Swaledale Butchers
Thanks so much for your review, Alastair! We're delighted you took the time to share your feedback.
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