Swimaholic Avaliações 

all fine; could be a bit faster

Extremely long delivery time, quality of the product was good though, all in though I would recommend buying elsewhere if you want the product at a reasonable time

Worst online shop ever. The send orders late and lie over the dates. They’re telling you that they will contact you with anfter they check the status and not doing so. GIVE ME MY MONEY BACK!!

Всім раджу цю компанію! Спочатку не був впевнений, що все буде гуд і зробив замовлення накладеним платежем, але все в строк, як і обіцяли на сайті доставка до 10 днів.
Моя посилка приїхала на 9-й.
Прислали ті капці в моєму розмірі,
які я в Україні вже декілька місяців не міг знайти у чорному кольорі.
Дякую 🙏

Perfect, good quality, fast transport, no problems by paying.

The slowest shipping in the world. I ordered a package July 12th and it did not come until the 21st of August...they did not once update me about the status of the order being delayed. Instead, I had to reach out to them to figure out where my package was.

Also they said they would give me a small gift for the delay and there was nothing. I would recommend NOT ordering from this website if you expect your order to arrive within a week.

I forgot to put my house number. They called to ask for it and shipped immediately after.

Exactly the same expérience: no News about the delivery since the parcel left Swimaholic. Order passes july 31th and no News not info on Aug 9th
Customer service is NOT good
On theother hand payment immediately debited on my account

El trato ha sido genial, el correo que te escribe muy agradable.👍🏼

Product ordered 9 days ago and still no confirmation on the expected delivery date. Hotline is referring to their parcel service partner system issue, however the same answer is given the last 3-4 days with no progress. Hotline cannot be called, they do not pickup.
UPDATE on 29 July: product ordered 12 days ago, no reply from hotline to my email, official hotline phone number cannot be reached, product had been paid when ordering, still no invoice received.
UPDATE on 31 July: Swimaholic hotline number is not responding, but I’ve got an email from their hotline suggesting that I could also call their parcel service provider to locate my package… I called Packeta, they received the package location request on 24th July but as their colleague has not forwarded it to their courier, during the last 7 days nothing happened…, real bad service.
Reply to Swimaholic response:
Packets cannot locate the package - as they confirmed to me and MPL (Hungarian Post) has not received the physical package yet (ever) - as they confirmed to me. All other statements are false.

Danke für die Schwimmhandschuhe. Ich nutze sie gerne fürs Training. Ist schon das zweite Paar.

Schnelle Abwicklung. Auch der Tausch gegen ein anderes Produkt war problemlos.
Im technischen Sinn unterstützt das Portal allerdings z.B. eine Rücksendung nicht gut.
Aber der Anbieter ist ok.

The customer service by email was very good but the cost of items and shipping was expensive. If you buy prescription lenses they are only sold one lense at a time so pay attention to the small print. I bought the remaining parts for my goggles elsewhere in the end as cheaper shipping.

Personnes sérieuses et à l écoute du client .
Je recommande à 100 %

I have been treated very unfairly by swimaholic.
I ordered a batch of swimming goods, approx €100 on 5 May (day1).
On 15 May (day 14) a package arrived with some incompletely incorrect hair products.
I contacted Swimaholic. They blamed the courier, made me fill out a form, and refused a refund. I had no transaction with the courier, just Swimahollic. They keep saying they won't refund me until the courier deals with it. I explained that and keep telling me the will update in a week's time. Another week has passed and no contact. They have my money and I have no swim goggles etc. It is now day 30. I will pursue all of my rights but I will not recommend them. I understand mistakes happen but holding my refund is unacceptable and probably not legal.

Guter Kundenservice.

Fast shipment

fast reply when I had a question, especially regarding my payment, when I wanted to change how to pay

Das erste Mal kam die Bestellung leider nicht an, weil das Paket irgendwo verloren gegangen ist. Mein Geld wurde umgehend zurück erstattet.

Der 2. Versuch war schnell, tolle Qualität und ich war mega zufrieden. Ich würde wieder bestellen .

Kupiłem strój , który był uszkodzony . Odesłałem następnego dnia z reklamacją . Sklep najpierw zaoferował mi w zamian jakieś niepotrzebne rzeczy , a po mojej odmowie stwierdził , że nie odda pieniędzy . Uznał , że to wina niewłaściwego użytkowania . Nie polecam tego sklepu !!! Przy moich wcześniejszych zakupach w tym sklepie musiałem czekać na opłacony towar 33 dni !!! Polecam wiele innych sklepów, w których można spokojnie zrobić zakupy .