Excellent customer service. Delivery time was ok but nothing special. Fit is not great for me and feels as if the straps will slide off too easily but it does feel comfortable in the water.
A empresa respondeu
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Veja o que dizem as avaliações
Amazing course, would highly recommend. Maria was possibly the best teacher you could ever have. Many thanks for Nat for being an amazing Examiner. 👌 I would highly recommend Maria as your instruc... Ver mais
A empresa respondeu
I had an excellent experience with the NRASTAC RLSS course. The content was really comprehensive, well-structured, and gave me a lot of confidence in applying these skills as a swim teacher/coach
The location had beautiful scenery, the class was nice and most importantly our instructer Marria was amazing, she taught us everything we needed to know before the assessment and was supportive and h... Ver mais
A empresa respondeu
Detalhes da empresa
- Escola de natação
- Atacadista de Equipamentos para Ginástica
- Personal trainer
- Programa de condicionamento físico
- Loja de roupas de banho
Escrito pela empresa
Swimcore Academy is a London-based swimming company built around both professional training services and quality swimwear and equipment. We provide swimming lessons for all ages and abilities, alongside recognised lifeguard, first aid, and STA Swimming Teacher training courses delivered to industry standards. Our aim is to offer practical, reliable training that reflects real-world aquatic environments, whether you are learning to swim, improving your technique, or gaining professional qualifications within the industry. Alongside our services, Swimcore Academy also offers a range of swimwear, swimming gear, and accessories designed for recreational swimmers, competitive athletes, and fitness users. From everyday training essentials to performance-focused products, we aim to supply equipment that is functional, durable, and suited for use in the water. As a small independent company, we focus on maintaining high standards across both our services and products, with a straightforward and honest approach to customer service. Whether you are booking a course, attending lessons, or purchasing from our shop, Swimcore Academy is built to support your progression in and around the water.
Informações de contato
Mill Hill School, NW7 1QS, London, Reino Unido
- 07740081287
- info@swimcore.co.uk
- swimcore.pro
4,4
Excelente
72 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product and service
24 de abril de 2023
Very helpfully compensated for my mistake on ordering
I ordered just one exercise dumbbell (instead of two) by mistake and when I realised that and explained I had thought they always came in pairs, you gave me another one free of charge. This was very helpful and much appreciated.
17 de abril de 2023
True customer ‘service’!! Amazing!
A company where customer service is first - how refreshing!!! Had enquiries related to my delivery date and Adam couldnt have done more to help me - including replying late evening to help - and a personal email too, not some corporate rubbish!
Best company i have ever bought from!
28 de outubro de 2022
The company followed up on my purchase.
The company contacted me following my disappointment with the product of my initial purchase and has gone all out to resolve the issue by sending a different sized product at the same price point.
27 de outubro de 2022
Avaliação não solicitada
Really good quality
I bought the SONR pro as a gift. It is an amazing product and really good build quality too. Really happy with it.
26 de junho de 2022
Resposta da Swimcore Academy
Thank you very much for your feedback. We are glad you like the product and that you had a nice shopping experience with us at Swimcore. I hope to see you soon again! :)
We love our Cressi swimming goggles
We love our Cressi swimming goggles, really hard to source these in the UK, but Swimcore have them.
Great company, great comms, and very quickly resolved a problem with a purchase that didn’t fit properly. Highly recommended.
7 de setembro de 2021
Avaliação não solicitada
Great product and great service from…
Great product and great service from seller. Wasn't sure which model is for me and after contacting Theo, I was given very helpful advice and was able to make decision. Next day free delivery was just a cherry on top.
7 de março de 2021
Avaliação não solicitada
A good product at a good price
A good product at a good price. Delivered quickly with no issues.
29 de janeiro de 2021
Resposta da Swimcore Academy
Thanks, Matthew, we really appreciate your feedback!
Exceptional service & Quality products
Ordered a couple fitness items from Swimcore. The first item arrived within a day or two. I was happy with the quality and started using it in my workouts straight away.
The other item was delayed so I contacted them and Theo was excellent in following up with me until it arrived. It had been held up in the postal system but Theo kept me updated and offered various options if I preferred to cancel the order etc. It wasn't urgent so I was ok to wait. After confirming with me when it had arrived, Theo also offered a shirt as a good will gesture to make up for the delay. He made sure I was completely happy from order to delivery.
Based on the items I received & the responsive and professional way Theo dealt with my delayed item, I am completely reassured in recommending Swimcore and will happily order from them again.
4 de novembro de 2020
Avaliação não solicitada
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