I have a lovely girl call Grace who helped me understand everything I needed to know answered all of my question to the best of her knowledge and ability in a polite and positive manner, she also made... Ver mais
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Veja o que dizem as avaliações
Excellent financial support / help. Alex really knew industry pricing & standing charge rates for electricity and gas. Very patient, answering my questions and quoting existing energy company kw usa... Ver mais
I contacted Switcheroo because I wanted a better deal on some household expenditure. The agent I spoke with, Danny Wadsworth walked me through a deal which as a home owner combined certain commoditie... Ver mais
A empresa respondeu
Not possible to get an immediate online quote for business electricity; yet another site which makes this claim, then wastes your time asking for lots of information, before telling you one of "our op... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Informações de contato
Reino Unido
- info@switcheroo.co.uk
- switcheroo.co.uk
4,0
Muito Bom
428 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Not what I was looking for
This website didn't provide the service I was expecting.
9 de maio de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Dani,
We’re sorry to hear the experience didn’t meet your expectations. Just to set the record straight, we never send spam, and we don’t share your details with a bunch of third parties. Most people actually prefer a quick call so they can sort everything in one go without endless forms.
But we get that it’s not everyone’s style, and we appreciate the feedback.
Best regards,
The Switcheroo Team
Resposta da Switcheroo
Dear John,
Short and sweet, and we’ll take it! Thanks for the kind words, we’re glad we could deliver speed and service that impressed.
Best regards,
The Switcheroo Team
Resposta da Switcheroo
Dear Customer,
You're very welcome, and thank you! We're thrilled you had a great experience.
Best regards,
The Switcheroo Team
Brilliant service
30 de abril de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Jeremy,
Short and sweet, and we love it! Thanks so much for the kind words, we’re thrilled you had a brilliant experience.
Best regards,
The Switcheroo Team
Why dont youunsubscribe listen when asked to…
Why dont you listen when asked to unsubscribe will neer use you not trustworthy
11 de abril de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Customer,
We're really sorry to hear this, when someone asks to unsubscribe, it absolutely should happen. If our system missed the memo, that’s on us, and we’ll get it sorted. Sometimes the tech can be a bit stubborn (like a toddler with WiFi), but our human team is always here to help if you drop us an email.
Appreciate the heads-up, and we’ll make sure your inbox gets its well-earned peace.
Best regards,
The Switcheroo Team
Don’t use
Just sold my details cheap. Wanted to get quote for electricity only. First quote came out cheapest with BG when I clicked on it it came back with no energy comparison and my energy usage over £22400 a year and over £2000 per month. I only have a flat.
8 de abril de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Bibi,
£2,000 a month for a flat? Either you’re secretly powering the neighbourhood or something went a bit haywire with the usage figures. Our system works best when real usage details are entered otherwise, it can start throwing out some truly creative numbers.
We’re here to help if you want to give it another go (maybe with less of a luxury power palace vibe this time).
Best regards,
The Switcheroo Team
Excellent service and excellent price…
Excellent service and excellent price from other supplier
5 de novembro de 2024
Avaliação não solicitada
Resposta da Switcheroo
Dear Andrew,
Short, sweet, and music to our ears! We’re so glad we could help you find a great deal with excellent service to match.
Best regards,
The Switcheroo Team
Resposta da Switcheroo
Hi JJ,
Thank you for your kind words!
Best
The Switcheroo Team
Persistent Marketing Emails After Unsubscribing
Nuisance emails even after unsubscribing! I unsubscribed using the link in their emails but still keep receiving mail from them. After unsubscribing several times and still getting mail, I had to contact them direct to have my details removed, after a few days I received an email telling me my details had been removed and that I would no longer receive any further communication from them... and guess what, I still get mail!
Based on my own experience, I personally wouldn’t recommend the service.
I would add that 'Sid' is a nickname chosen when setting up my account. The claim that it does not show up on Switcheroo's records, has no relevance whatsoever. This response is merely aimed at discrediting my honest and frank review by implying that I'm not a genuine customer, which is utter nonsense.
(Re-worded following threat of legal action)
24 de março de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Customer,
We’ve just had a dig through our email list, and we can’t find any record of a Sid in there. Mysterious! If you could kindly drop us an email, we’ll make sure everything’s properly sorted and that our emails stop following you around like a lost puppy.
Thanks again, and sorry for the hassle!
Best regards,
The Switcheroo Team
Sending door to door sales who ignore…
Sending door to door sales who ignore no cold callers signs. Harassing disabled people is lowest of the low and could be a criminal offence. Very bad practice!
24 de março de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Customer,
Thanks for flagging this, we completely understand how frustrating it is when a “No cold callers” sign gets treated like background decor. That’s not the standard we expect from our team. They’re there to help people save money, not ignore perfectly polite door policies.
We’ll be following up to make sure this doesn’t happen again.
Best regards,
The Switcheroo Team
Details sold on
Since doing a comparison for energy for my move back to the UK, I have been inundated with calls and I have only used my new phone number on this site. Steer clear unless you want 15 different companies chasing you for the same thing!
20 de março de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Morag,
We’re scratching our heads on this one, you asked for a quote, and (plot twist) we gave you a quote. No hidden button that says “please summon 15 random callers.”
If your phone’s suddenly more popular than a free buffet, it might be worth checking where else your number’s been. But feel free to drop us a email, we’re happy to help clear up the mystery!
Best regards,
The Switcheroo Team
Trash comparsion site to collect…
Trash comparsion site to collect contact details. No way to stop any contact.
20 de março de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Customer,
We promise we’re not secretly running a contact-details-collection hobby on the side. We only ask for info to give you actual quotes, not because we’re building the world’s least fun mailing list.
And stopping contact? Totally doable! If the unsubscribe button’s gone rogue, just drop us an email and we’ll make sure your inbox gets its peace and quiet back.
Appreciate the feedback
Best regards,
The Switcheroo Team
Bad reps
Rep woke me up by hammering on the door when I'm on nightshift, and then had the front to get shirty with me when I interrupted his schpiel with a half-asleep "I don't sign up for anything at the door."
That's enough of an experience for me, thanks.
19 de março de 2025
Avaliação não solicitada
Resposta da Switcheroo
Hi Bonny,
We sincerely apologise for waking you up, our reps are trained to save people money, not breaking world records in door knocking decibels.
We’ll remind the team that enthusiasm is great, but waking up night-shift heroes is a definite no-go.
Appreciate the feedback, and we’ll make sure to dial down the door-knocking drama!
The Switcheroo Team
So quick to help
Within 48hours, I had a new energy supplier, not only cheaper, but on a fixed tariff. Thankyou very much.
14 de março de 2025
Avaliação não solicitada
Resposta da Switcheroo
Hi Julie,
That’s what we love to hear, quick, easy, and saving you money! Glad we could get you sorted with a better deal so fast.
Best regards,
The Switcheroo Team
Yearly bill difference
Compared my bills from last year to now after switching. Saved over £600 on energy and broadband combined. Numbers don’t lie, innit.
16 de fevereiro de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Customer,
That’s an incredible saving £600 back in your pocket is no small win! Love to hear that Switcheroo helped make that happen. Enjoy the extra cash, and thanks for sharing your results!
Best regards,
The Switcheroo Team
Straight forward to use but would be…
Straight forward to use but would be better if it was the whole market.
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Customer,
Appreciate your feedback! We aim to make comparing as simple as possible and are always working to expand our options. Hopefully, you still found a great deal that works for you!
Best regards,
The Switcheroo Team
I wanted a quote for 75 business…
I wanted a quote for 75 business mobiles, but wasn't going to continue with the site after it started harvesting all information.. Suspect a scam/spam site purely there to collect your information.
27 de fevereiro de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Alistair,
Sorry if the process felt frustrating. we’re definitely not a scam! For business mobile quotes, we just need some details to match you with the best deals, but we totally get your concerns. If you'd like, drop us an email at info@switcheroo.co.uk, and we’ll be happy to help directly. no hassle, no spam. we’ll do our best to sort it for you.
Best regards,
The Switcheroo Team
Liars - it is NOT possible to get an immediate online quote
Not possible to get an immediate online quote for business electricity; yet another site which makes this claim, then wastes your time asking for lots of information, before telling you one of "our operatives will now call you back". I don't want my time wasted by some random sales person, I want an online quote!! Luckily, as I'm aware of the lies these sites tell, I didn't use my own number!
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Customer,
Sorry to hear this wasn’t the experience you were expecting. We’re sorry for any inconvenience and appreciate your feedback. Business energy quotes can be a bit trickier, which is why we sometimes need a few extra details to make sure you’re getting the most accurate deal. We understand this may not be ideal, and we’d be happy to assist you directly to find the best deal without any hassle. Please email us at info@switcheroo.co.uk, and we’ll do our best to help you.
Best regards,
The Switcheroo Team
Great for comparing energy
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da Switcheroo
Dear Customer,
Fantastic to hear you found the energy comparison useful! We aim to make finding the best deal as simple as possible.
Best regards
The Switcheroo Team
Resposta da Switcheroo
Dear Customer,
Thank you! We're so glad to hear that. If you ever need anything else, don't hesitate to reach out.
Best regards,
The Switcheroo Team
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