Taskrabbit Delivery (formally Dolly) Avaliações 

4.584
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I know it sounds crazy but I used task rabbit moving three times this week … first a quick trip to pick up a treadmill at a Sporting goods store … done within 3-4 hours .. then a small move and then a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Michael and Shaq worked tirelessly to make sure our belongings were transferred to our 5th floor walk up in a safe and efficient manner. They were simply awesome and we would hire them again in a hear... Ver mais

Avaliado com 5 de um total de 5 estrelas

The gentleman who brought my furniture upstairs, was very professional, courteous and completed the task in a matter of minutes, which was greatly appreciated. He even offered to take his shoes off u... Ver mais

Avaliado com 1 de um total de 5 estrelas

My one order got double booked by the service. I never got notified that this happened, not sure how they allow it to happen, so two people showed up for my order. One person delivered it but due to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Entrega
  2. também em
  3. Mudanças
  4. Serviço de entregas

Sobre Taskrabbit Delivery (formally Dolly)

Escrito pela empresa

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,0

Todas as avaliações

(4.584)

2.435 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Got delivered to the wrong address

Got delivered to the wrong address

8 de setembro de 2026
logotipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi, 

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Avaliado com 5 de um total de 5 estrelas

Jerry was great

Jerry was great. He not only picked up and delivered, he assembled and was very careful as he moved things not to damage walls, etc.

7 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

The most uncomfortable experience of my life

Before I start, I want to make it very clear that my helper was amazing, and this review has absolutely nothing to do with him. He arrived exactly when he was scheduled to at 8:29 AM and was professional and helpful throughout the entire process. I was told that the main person had instructed him to be there at 8:30 AM, but he had not been informed that the job had been pushed back. I was also told that this was not the first time something like this had happened.

Unfortunately, the main person assigned to my move was an entirely different experience. He was scheduled to arrive at 8:30 AM but did not show up until approximately 12:30 PM. Because my helper had another job scheduled afterward, I ended up having to pay him extra due to the delay, which was an additional and completely avoidable expense.

I only had one day available to get everything moved, so having my move pushed back until almost 5 PM was extremely stressful and disruptive. I repeatedly asked when the main person would arrive, and the communication made it seem as though the delay was somehow my fault, when I later learned that he had scheduled another job before mine.

I had also paid for two people and made it very clear beforehand that I needed two people for the entire job. Instead, we ended up having to wait even longer while he went to pick up his uncle. His uncle was actually very kind and professional, but the main person’s attitude throughout the day was incredibly rude and uncomfortable. He was frequently huffing and puffing, rolling his eyes, barely acknowledging me, and walking away while I was speaking to him. At one point, I asked if I could add something to the move. He did not say anything; he simply dropped the bag and walked away. This was the general attitude throughout the entire experience.

My mother and I were honestly shocked by how uncomfortable the situation became. I also overheard him speaking negatively about us and complaining about how much stuff we had. I’m moving — of course I have a lot of things. That is literally why I hired a moving service.

There were also items that were not completed because I was told they were “not his responsibility,” despite my understanding of what I had paid for. On top of everything else, I overheard conversations involving inappropriate/crude comments that made me extremely uncomfortable in my own home.

Overall, this was one of the worst customer-service experiences I have ever had. The delay, lack of communication, attitude, and behavior were completely unacceptable. I would never use this service again, and I strongly recommend that management address this employee’s conduct and the way jobs are being scheduled.

Again, I want to emphasize that the helper who arrived on time was wonderful and professional. My issue is specifically with the main person in charge of my job and the way the situation was handled.

6 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

Movers broke my TV by horribly packing

Movers broke my TV by horribly packing. Why would you put a TV at the bottom and heavy boxes on top when I called? They said that they couldn’t provide me any refund for the TV on a claim so I’ve escalated it to the specialist department. I’m expecting a full refund for the service due to breaking a 65 inch flatscreen

6 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas
logotipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Avaliado com 4 de um total de 5 estrelas

Good guys showed up to move

Good guys showed up to move. However, I could never log into your app or website after booking. Reset password never sent me a link too.

9 de setembro de 2026
logotipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Avaliado com 5 de um total de 5 estrelas

5 star delivery

The delivery service was on time and worked very efficiently. We couldn't have been happier with our experience.

6 de setembro de 2026

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