Taskrabbit Delivery (formally Dolly) Avaliações 

4.208
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The driver was very patient and understanding while still being flexible. Wish there were more companies out there who contracted people like that. Very greatful and appreciative of how my driver went... Ver mais

Avaliado com 4 de um total de 5 estrelas

I didn’t choose Taskrabbit, it chose me! Purchased items from the Container Store for delivery to me. Items were delivered late next afternoon. I would have preferred the delivery person rang my... Ver mais

Avaliado com 5 de um total de 5 estrelas

On Saturday we realized we needed more help that day for moving many boxes to another location. Within a very short time (less than a hour) Taskrabbit found a tasker, namely Jeff C, who arrived prompt... Ver mais

Avaliado com 3 de um total de 5 estrelas

The job got done to my satisfaction-- but the communication wasn't good. The app didn't allow me to proactively communicate with the mover-- so I had to text his cell phone. He pointed me back to the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Entrega
  2. Serviço de entregas
  3. Mudanças

Sobre Taskrabbit Delivery (formally Dolly)

Escrito pela empresa

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(4.208)

2.616 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommend

Booking through Taskrabbit delivery was easy and helpful. The moving fee was one set fee with no hidden fees or extra taxes, I paid what was quoted and the service of the movers was exceptional they went above and beyond and I am very pleased. Will definitely book again

1 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Upfront Pricing Did Not Match My Experience

I cannot recommend Taskrabbit Delivery for junk removal based on my experience.

I was charged an additional $557.28 in disposal fees that were never disclosed or approved before the service was completed. Taskrabbit advertises upfront pricing and no hidden surprises, but that was not my experience. Had I known the disposal fees would be this high, I would have chosen a different option.

Customers should be told the estimated disposal cost before any items are removed and should have the opportunity to approve or decline those charges. No one should receive a surprise bill for hundreds of dollars after the work is already done.

I hope Taskrabbit refunds the unexpected charge and updates its policy to require helpers to disclose disposal fees in advance. Disposal fees should also be capped at $150, which is consistent with Taskrabbit’s expense policy, to help protect customers from excessive and unexpected charges.

29 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Not even half the job was done

Not even half the job was done. Agreed on lower amount because of only being there less than half the time and not completing the task. I’m trying to get my money back on the agreement we made.

22 de julho de 2026
Avaliado com 4 de um total de 5 estrelas

Low-Touch

I think the mover was great but my experience with the Taskrabbit app / customer service was pitiful.

22 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

They damaged the new fridge

They damaged the new fridge, they came without gloves, they cut their hand, they scratched the hardwood floor, and they damaged the walls, leaving scratches and dents that need to be filled. This is my own home that I own and so this is all stuff that I will have to pay to repair. I was expecting more professional help.

30 de julho de 2026
Avaliado com 3 de um total de 5 estrelas

Movers good, website got worse, prices went up

Movers were on time. Professional. Careful with out possessions. Less happy with changes since merger with Dolly. No longer can you choose your own tasker and see their rates to compare. Price we paid much higher than almost identical move last year. Couldn’t message tasker before move. Price went up after i cancelled a stop bc the agent said might take two trips. Will price shop next time and look for better platform interface.

30 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

The WORST customer service

The WORST customer service, ever. Read the threads and maybe you’ll stop prompting me for feedback because you’ll understand your team completely mishandled my experience.

29 de julho de 2026

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