Taskrabbit Delivery (formally Dolly)Avaliações 

3.842
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I enjoyed the faster delivery option for my Container Store order to help me complete a water leak problem. And Abel M. delivered the item on time. Big problem though trying to get a tip to him.... Ver mais

Avaliado com 5 de um total de 5 estrelas

It was easy to book, the price was reasonable, and more than anything else, my helper was amazing! Despite the sweltering temperature in Chicago, he had a great, can-do attitude, was super strong and... Ver mais

Avaliado com 3 de um total de 5 estrelas

Used their services for the first time. I took the day off to accept delivery. Initially booked 12noon to 2 pm delivery time but was later rescheduled to 4 to 6pm. Task rabbit emailed me saying that b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a moving company that kept pushing back their arrival date and I doubted they were going to show up so I got on Taskrabbit delivery scheduled a couple guys for the same day and they did a better j... Ver mais

Detalhes da empresa

  1. Serviço de Entrega
  2. Serviço de entregas
  3. Mudanças

Sobre Taskrabbit Delivery (formally Dolly)

Escrito pela empresa

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,0

Todas as avaliações

(3.842)

2.657 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

They delivered to the wrong building

They delivered to the wrong building, and when asked to move the product to the correct building, they refused and said their job was done… Also unavailable to ever call or talk to any driver

29 de junho de 2026
logotipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi mjn,

Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

Thank you!

Avaliado com 5 de um total de 5 estrelas

Had a moving company that kept pushing…

Had a moving company that kept pushing back their arrival date and I doubted they were going to show up so I got on Taskrabbit delivery scheduled a couple guys for the same day and they did a better job than the moving company. Five stars. I’m very surprised by this experience and extremely happy

29 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Late, unprepared and unprofessional

My taskers were late to complete the task, did not arrive/use the items required to move my furniture. In the process, my couch was dirtied, my TV/media stand had a leg broken, and my dresser was scuffed and scratched. Due to the lack of professionalism (complaining about weight, vanishing for 20-30 minutes at a time) I did not allow my taskers to move everything I originally intended, and instead, completed the move myself.

13 de junho de 2026
logotipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi,

Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

Thank you!

Avaliado com 3 de um total de 5 estrelas

Pick up time issue

The app was very useful and helpful.
The mover had all the equipment needed for the move. However there was an issue with pick up time and loading.
I had helped reduced the loading time by having everything ready at the loading dock by the time the mover arrived. The mover had shown up 30 mins late and the loading dock had been occupied by other tenets in the building. He said he couldn't wait for the loading dock to clear and was giving me a hard time and threatened to cancel the move. Prior to the pick up time he was also trying to see if he could come earlier. The whole situation was a bit fustrating

27 de junho de 2026
logotipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi there– We deeply apologize that you encountered a concern with the arrival of your Tasker. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience. Thank you!

Avaliado com 3 de um total de 5 estrelas

Lack of communication with customer

Lack of communication with customer. Changes that happened and customer not notified. Poor way to deal with customer. Your web site left a lot to be desired. Very difficult to be able to get the info you requested.

26 de junho de 2026
logotipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hello Patricia, 

Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Avaliado com 5 de um total de 5 estrelas

seamless experience finding people to…

seamless experience finding people to complete the job and complete the payment. unfortunately they did not use protection and caused some damage to the dresser. however, when I submitted a claim, taskrabbit delivery reimbursed me for the cost of the damage due to the excellent damage protection package included. would definitely recommend and use again

27 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

2 helpers cancelled on me

2 helpers cancelled on me! One called and texted me 145 times. On call with customer service for 2 hours no one can help. Second helper cancelled bc he didn’t want to do the job wanted me to call in and say I was cancelling! Was abused and harassed by the helpers! The third helper was amazing! They deserve a raise from you guys! the service was 100 percent better when it was Dolly I won’t be using it anymore now that’s it’s Taskrabbit your lack of customer care is concerning and how you guys hate women and don’t care about harassment is not a company I would give my money too. Thanks!

27 de junho de 2026

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