TastilyAvaliações 

286
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

It was hard to decide what rating to give, since the meals themselves are very good. There’s a good range, the nutrition is on point and they taste great. If the customer service and packaging... Ver mais

Avaliado com 4 de um total de 5 estrelas

I have tried ready made meals before and been disappointed with them. So its a great surprise to finally find a company who provide high quality food. The food is simple to prepare and the taste is of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Gousto, Hello Fresh and Prep Kitchen for extended periods over the past few years but am so happy I finally found Tastily. It is in a league of its own with meals that not only look and ta... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

A great variety of chef-designed meals, nutritionally balanced and prepared with care. Packaging is sustainable and travels well, food is chilled and lasts as long as it should. Website is efficient a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Entrega de comida
  2. Serviço de fitness e nutrição
  3. Produtor de Alimentos
  4. Serviço de encomenda de comida online
  5. Serviço de emagrecimento

Escrito pela empresa

Tastily is a subscription-based meal delivery service showing that nutritious and sustainable food can be convenient, and delicious too.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

286 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(286)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Tastily really lives up to its name

The meal portions are great. The food looks appetising but above all, it tastes great! This is by far the best ready meal I have ever purchased!

23 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Lian,

Thank you so much for sharing this great review! I am so pleased to hear that you are enjoying the look, portion size and most importantly great taste of our meals :)

We look forward to cooking up more exciting dishes for you to try!

Cheers,
Frankie

Avaliado com 2 de um total de 5 estrelas

The food was not to my expectation

The food was not to my expectation. However, their customer service is very good and offered me a full refund. So worth trying as they do honour their money back guarantee.

28 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Lisa,

Thank you for trying Tastily and we are very sorry to hear that you were not satisfied with the meals. Our goal at Tastily is to provide you with fresh, delicious food that is unquestionably a cut above your basic ready meal or takeaway for those days you don't want to cook!

The team will be in touch to ensure everything has been resolved for you and also to try to understand more details of your experience for our chefs to review.

Many thanks
Anthony

Avaliado com 1 de um total de 5 estrelas
logotipo da Tastily

Resposta da Tastily

Hi Ruth,

I am so sorry to hear about this experience with your delivery, I understand the team have been in touch to look into this ensure the issue is resolved for you, please don't hesitate to reach out with any further questions or concerns and the team will be happy to assist you!

Thanks,
Frankie

Avaliado com 4 de um total de 5 estrelas

Salt content

Meals a cut above other ready meals, generous portions, but a bit too salty for me, as I am a low salt regime, otherwise very good.

27 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Simon,

Thanks for sharing your Tastily experience! Really glad that you have enjoyed the meals overall even though you found the salt content a bit high for your low salt plan! All of our meals are nutritionally balanced and the team would be more than happy to advise you on our meals with the lowest salt content to best be in keeping with your personal regime! :)

We look forward to cooking up more exciting dishes for you to enjoy!

Cheers,
Frankie

Avaliado com 1 de um total de 5 estrelas

I found the meals to be quite expensive and (subjective) I did not like the taste

I found the meals to be quite expensive for what you got. That is not too say the portion size is small but I feel it would be much cheaper to make the same portion size at home yourself.

I was unable to change my meals for the following week so I ended up getting the same meals twice in a row. I would not have minded if the meals had been of a good quality but unfortunately the quality of the meals had been 4/10 (eg roast chicken dinner) at best with some of the meals being 1/10 (eg beef katsu curry). (This is obviously subjective to my personal taste).

I found ace meal prep to be of better quality, though still expensive for the size of the portion but the quality was better and I enjoyed the meal.

Honestly, whist I wanted to use a service suck as this so I didn't need to meal prep, meal prepping yourself at the weekend at home is probably a better idea.

26 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Michael,

I am so sorry to hear that you were not satisfied with your order and found the meals to not be good value for money. At Tastily we strive to serve sensational tasting, high quality meals worth every single penny!

The team will be in touch to discuss this further so we can ensure that everything has been resolved for you and our Chef’s can review your feedback on the meals. Please don’t hesitate to get in touch if you have any further queries and the team will be happy to assist you!

Thanks,
Frankie

Avaliado com 5 de um total de 5 estrelas

Excellent company to deal with and the…

Excellent company to deal with and the food has been amazing. Highly recommend.

17 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi John,

Really great to hear that you are enjoying the food and the service, thank you for sharing this review of your experience! :)

We look forward to cooking up more exciting dishes for you to try!

Cheers,
Frankie

Avaliado com 5 de um total de 5 estrelas

Meals are good and healthy with lots of…

Meals are good and healthy with lots of veg, customer service always answers and sorts out problems.

24 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Elizabeth,

Thank you so much for sharing your Tastily experience! I am so glad that you like the meals with our hefty veg portions, and that the team were able resolve any issues faced for you! :)

Thanks,
Frankie

Avaliado com 4 de um total de 5 estrelas

Started with a marketing call and went really well!

I found out about this company from a marketing call. I usually hate marketing calls, but the guys were really professional and very friendly. So I googled them to make sure they weren't a scam and actually liked what they were offering. So I took up their offer and the meals got sent. I have since had more meals from them and the quality of all of it is very good! The only reason for the 4 stars is that I think it's a little expensive. It is very convenient and very tasty, so I'm weighing up whether to continue. But they're definitely worth a try!

Honestly though, the sales and customer support staff I have dealt with have been amazing! They're very fair, polite and professional. Keep it up guys!

24 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hey Will,

So wonderful to read this review on a Thursday afternoon! Thank you for sharing your experience with Tastily, we're really pleased to hear that your finding the service convenient and that you are enjoying the meals - this is exactly our aim to make our customers lives a little easier with great tasting food!

The team are always delighted to assist and its great to hear your experience with us has been efficient and professional!

We always have discounts on the go too - have you heard of our refer a friend offer? Its 50% off your next order for every friend you refer by sharing your unique code! :)

We look forward to cooking up more exciting dishes for you to try!

Cheers,
Frankie

Avaliado com 1 de um total de 5 estrelas

Wasn’t to our liking no flavour to the…

Wasn’t to our liking no flavour to the food

16 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Kelly,

I am very sorry to hear that you did not enjoy the Tastily meals. Our chef’s will review your feedback so that we can ensure that every single meal is served at an excellent quality and tastes outstanding- I believe that the team has reached out with regards to this so that we can investigate this further and ensure that everything has been resolved for you?

Please don’t hesitate to reach out if you have any further questions or concerns at all and the team will be more than happy to assist you!

Thanks,
Frankie

Avaliado com 5 de um total de 5 estrelas

Great Food

Great selection, perfect portion and very Tastily!! Thank you

22 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Deborah,

Thank you for sharing your Tastily experience, its really great to hear that your are enjoying the wide variety of meals we have on offer and that the portion sizes are perfect! :)

We look forward to cooking more Tasty dishes for you!

Cheers,
Frankie

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, great tasting food. 10/10

23 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Giles,

Wow 10/10, can't ask for better rating than that! Thanks so much for sharing this review, we are very happy to hear that you are enjoying the service :)

We look forward to cooking more exciting dishes for you to try!

Cheers,
Frankie

Avaliado com 5 de um total de 5 estrelas

All meals were delicious and straight…

All meals were delicious and straight forward to prepare. Potion size was more than enough for each person.

20 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Helder,

Thanks so much for sharing your Tastily experience! I am so pleased that you are finding the service convenient and that the meals are well portioned and tasting great! :)

Cheers,
Frankie

Avaliado com 5 de um total de 5 estrelas

Great quality

20 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi John,

Thank you for sharing your review! I am glad to hear that you are enjoying our quality freshly made meals :)

Cheers,
Frankie

Avaliado com 3 de um total de 5 estrelas

Ordering & delivery

Since the upgrade of the website for ordering, the ordering of the meal boxes had been very time consuming and a lot of email communication required with missing delivery. Although a loyalty program had been put into place which is good but my preference is a system that allow me to order smoothly.

17 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Ina,

I’m so sorry to hear that you have been experiencing these issues! It’s such a shame to hear how this has impacted your time with Tastily in recent months and this is certainly not the experience that we want for our customers.

I understand the team have been in touch to look into this for you and check that these have been fully resolved so we can get this sorted going forwards, with a smooth delivery experience!

Of course if you have any further questions at all please do not hesitate to get in touch with the team and they will be happy to assist you!

Thanks,
Frankie

Avaliado com 5 de um total de 5 estrelas

Great customer service

I had an issue with my delivery. Resolved swiftly and efficiently. The products are great, quality is good and service is fantastic. In an industry that can be hit or miss, a good experience so far and have returned on a few occasions.

8 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hey Matthew!

Thanks so much for sharing your Tastily experience - I am really glad to hear that you are enjoying the food and that the team were able to assist you promptly!

We look forward to cooking up more dishes for you to try! :)

Cheers,
Frankie

Avaliado com 5 de um total de 5 estrelas

Just good food well presented

Just good food well presented. Easy and tasty

3 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Carole,

Thanks so much for sharing your Tastily experience! I am so pleased you have enjoyed the service so far and long may it continue! :)

Cheers,
Frankie

Avaliado com 5 de um total de 5 estrelas

Really great tasting recipes

Really great tasting recipes. Standard size portions are just perfect for us 'weight watchers'.

15 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hey Dan,

Thanks so much for sharing your experience with Tastily! We're really pleased you are enjoying the service :)

Thanks,
Frankie

Avaliado com 5 de um total de 5 estrelas

Great taste and delivery

Taste is amazing and perfect delivery

18 de março de 2023
logotipo da Tastily

Resposta da Tastily

Hi Benoit,

Thank you for your review, we're pleased to hear the food and deliveries are working well for you!

Many thanks
Anthony

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