Generally the items were delivered correctly and on time. However I specified red wine and fantasy/sci-finbooks. The first wine was white and the last book is a paranormal thriller. The chocolates are... Ver mais
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Veja o que dizem as avaliações
Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... Ver mais
I had to call the company again because of a recurring issue. The tracking number supplied for my daughter’s dispatch was for the June book not the July so we couldn’t track it. This isn’t the fi... Ver mais
A empresa respondeu
Wow, loving my vintage subscription with two hard to find vintage Puffin books, one is the Profumo Affair and other is selected stories by WS Maugham . Lovely Earl Grey Tea and Viennese biscuits. Al... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.
Informações de contato
Reino Unido
- teatimebookshop.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unexpected!!!
Was fantastic for the first few months then the price was increased significantly which I wasn’t expecting so will sadly have to cancel soon as can buy books for this price easily!!!!
Unexpected!!!!

Resposta da TeaTime Bookshop
Amazing until it wasn't
I loved this subscription for my gran! It was perfect. When she passed I had a few months left so wanted to change the address on the subscription. Couldn't do it on my account so I contacted through the website and they cancelled my account with no refund for remaining months. I emailed to ask why and had no reply. Very disappointed with customer service and lack of communication on their end.

Resposta da TeaTime Bookshop
Interesting package
I like the package and book, the only thing is that I was thinking they are going to choose a world-wide best seller book, but it was a UK based best seller, but again, I am happy with it.

Resposta da TeaTime Bookshop
Excellent in everything
Excellent in content, delivery and customer service. Thank you

Resposta da TeaTime Bookshop
Excellent customer service
I was a bit hesitant about this service because of a few reviews about their customer service, but I must say my doubts have been erased. I took the ‘surprise me’ subscription with coffee & 2 books and have received two deliveries so far. The books are of great quality, the coffee I’ve received is of great variety, as are the biscuits. They are of course not the highest quality, but for this low of a price that’s logical in my opinion. The packaging is also very sturdy, which is necessary as I live overseas.
So far, I’ve had to reach out to customer services twice and I have been serviced perfectly. They answered quickly and fixed my issues for me almost immediately. One time was to change my shipment date and the other one was about my shipment tracker being the same for the second shipment as it was for the first so I couldn’t track it. My date got moved up from the end of the month to the beginning of the month and they sorted out the tracking system.
I truly recommend this service! I’ve always been a bit more on the careful side with book subscriptions, but this one is worth the money!

Resposta da TeaTime Bookshop
Bought as a gift for my sister in law
Bought as a gift for my sister in law. She enjoyed the wine and book!

Resposta da TeaTime Bookshop
Ordered the surprise 2 book box
Ordered the surprise 2 book box
Arrived in fab order.
Interesting books I haven’t already got and authors I haven’t read before
Thank you for a fab service as always x
Not pleased preloved option was scrapped
I received two orders, the first one wasn't my type of thing and I couldn't get into it. The second I'm enjoying. However I've cancelled my subscription because they've removed the preloved option. Why not just put the price up by £1 instead? Recycling items is good for the environment, we don't need more and more new things! Please bring back this option. You could even leave out the tea and biscuits to save money. Different bookmarks would be nice. I collect them, so a different pattern each month would be a great idea.
The box isn’t as good as it used to be…
The box isn’t as good as it used to be but the book was a hardback whereas I used to get paperback. I was also told I’d get a free tote bag with my order but that never came. I did email but got no reply
I enjoy receiving my books and they are…
I enjoy receiving my books and they are good order.
This was purchased as a gift for my…
This was purchased as a gift for my sister. You take a risk when choosing a category and I went with bestsellers. She got a ‘beach read’ for her first book which isn’t really her but hopefully she’ll read it and it enjoy it more than she thinks! The caramel coffee and biscuits looked nice. I wanted to stop the subscription after 3 months but there was only the option to pause it, even when I contacted Customer Services, which is a little frustrating. A nice idea which, with a couple of tweaks could be great. I hope it’s a meatier bestseller next month :)
A surprise every month
I really look forward to receiving my box to see what book is inside. Books so far have been in really good condition and an enjoyable read. Bookmark Biscuits and hot chocolate come with it. What’s not to love. It’s a little gift to myself each month
Highly recommend
I’ve had a while now and really highly rate them the choice of books are always so good and although not always ones I would of picked myself I am so glad I got them as they have widened the range of books I read and authors x
Great idea as gifts for those difficult people
Great idea as gifts for those difficult people!
Categories are varied but choose with care or you could end up with unsuitable quick airport buys. Can recommend the Politics,Sciences and Insights category.
Annoyingly the subscriptions automatically renew and can catch you out, but fortunately the customer service is excellent and ready to sort out any problems....thank you, Amy!
Brilliant company, Amazing service
Amazing customer service. Responded to my inquiry quickly and were incredibly helpful.
The books are high quality and the drink and biscuits are good brands.
Would 100% recommend to anyone looking for a mystery box.
So good we did it twice!
Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forward to the biscuits! The gift was so well received that we decided to do the same for a further year. Company was always easy to contact over things such as address change etc.
3 month subscription gift
I purchased a 3 month subscription as a gift, for a friend that devours books. Best gift ever, she loved every pick that was sent and it was a wonderful recurring treat too.
After completing the order i found it was actually a recurring subscription and emailed for help. Problem was immediately solved. Highly recommend.
Great service, quick delivery.
I have not had the chance to read the books yet, but they look very fun and very much my style. The package arrived very quickly, and neatly packed. The snacks and hot cocoa were great together. 10/10, would order again!
Look forward to receiving my box I have…
Look forward to receiving my box I have enjoyed reading the books good selections
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