I had an excellent experience with Crnogorski Telekom customer support. I would especially like to thank Isidora G. for her outstanding assistance. She was friendly, professional, patient, an... Ver mais
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Veja o que dizem as avaliações
Odlicno iskustvo u korisnickoj podrsci. Milica mi je pomogla da povezem usluge sa korisnickim nalogom u aplikaciji. Uspjela sam da pogledam i platim racun. Komunikacija je bila brza i odmah sam dobila... Ver mais
Imala sam problem sa aktiviranjem eSIM-a. Koleginica Isidora G. Iz online podrske je rijesila problem na adekvatan i profesionalan nacin. Brzina i zelja za alternativnim rjesenjem situacije je ono... Ver mais
A empresa respondeu
Online chat agent was very polite, professional and quickly found the solution to my problem. While finding the solution to the problem, she actually saved me enormous amount of time, and saved me fro... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Crnogorski Telekom is Montenegro's premier communications service provider, delivering unparalleled connectivity through both mobile and fixed services. Crnogorski Telekom proud operator of Montenegro's largest 4G & 5G network and the most reliable fixed fiber network in the nation. As part of the Deutsche Telekom Group, we combine global telecommunications expertise with deep local market knowledge to serve the unique needs of Montenegro's residents and businesses. Crnogorski Telekom provides a comprehensive suite of telecommunications services across Montenegro, including mobile voice and data plans with 5G capabilities covering over 80% of the population, fixed-line telephony, high-speed fiber internet with speeds reaching gigabit levels, IPTV services with premium content packages, integrated Magenta bundles combining multiple services for enhanced value, business solutions including cloud services and ICT infrastructure, eSIM technology for convenient digital activation, international roaming partnerships with over 140 countries, and specialized offerings such as prepaid data-only SIM cards for tourists and visitors. At Telekom, customer satisfaction is our highest priority. Our dedicated support team is available 24/7 to address any technical issues or answer questions about our services. We're also deeply committed to digital inclusion and sustainability. Through various community initiatives, we work to bridge the digital divide and ensure that technology benefits everyone. Additionally, our sustainable business practices aim to minimize our environmental impact while maximizing positive social outcomes. We're not just providing connections—we're building the digital foundation that empowers individuals and businesses to thrive in an increasingly connected Montenegro.
Informações de contato
Moskovska 29, 8000, Podgorica, Montenegro
- webshop@telekom.me
- telekom.me
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service!
The best and fastest assistance that i´ve ever had.
Great comunication and information.
Loved it!
24 de agosto de 2026
Resposta da Crnogorski Telekom / Montenegro Telecom
Wow, thank you for such a nice review! 🌟 Clear communication and efficient service are top priorities for us. We’re so glad we could help and truly appreciate your kind words! 🙌
Goated whatsapp service
Jedini servis koji mi bukvalno instant riješi problem, bez nepotrebnih dodatnih pitanja. Odmah razumiju na šta tačno mislim i njihova WhatsApp podrška mi je postala go-to način da prijavim problem, popravim ili dodam bilo koji servis, bilo da je u pitanju internet, mobilna telefonija ili nešto drugo.
Dodatni plus je što ne moram da odgovaram pod pritiskom u trenutku, već mogu mirno da razmislim i precizno objasnim šta se dešava. Osoblje je izuzetno ljubazno, brzo i efikasno, a komunikacija je uvijek jasna i bez ikakvih nesporazuma. Sve pohvale!
23 de agosto de 2026
Resposta da Crnogorski Telekom / Montenegro Telecom
Ovakve poruke su nam najbolji dokaz da radimo pravu stvar! 🌟 Raduje nas što je WhatsApp postao vaš prvi izbor i što cijenite efikasnost i komfor koji ovaj kanal pruža - brzo, jednostavno i bez stresa. Tim Crnogorski Telekom.💖
Resposta da Crnogorski Telekom / Montenegro Telecom
Always with you. 💖
Pomoc przy instalacji esim
Bardzo szybka i miła obsługa. Problem rozwiązany w kilka mintu. Bardzo dziękuje za pomoc i serdecznie pozdrawiam:)
22 de agosto de 2026
Resposta da Crnogorski Telekom / Montenegro Telecom
Dziękujemy bardzo za wsparcie i pozytywną energię! 🌟 To wspaniałe uczucie wiedzieć, że nasza pomoc była szybka i że są Państwo zadowoleni z naszej obsługi. Życzymy przyjemnego korzystania z naszych usług! 📱📶
Purchased 2 esims for use on 2 different phones
Very good communication through the chat. Resolved my issue immediately. Would definitely recommend
22 de agosto de 2026
Resposta da Crnogorski Telekom / Montenegro Telecom
Thank you so much for the great feedback! 💛 Ensuring your eSIM issue was resolved right away is our top priority. We hope you enjoy using our service on both phones! 🎉📶
Resposta da Crnogorski Telekom / Montenegro Telecom
Uvijek s vama. 💖
Problem to resolution in no time
I purchased 2 esims for my upcoming travel and had issues with the verification process. I reached out and they could not have been more helpful. Issue fully resolved very quickly and extremely polite and professional. Thank you!
21 de agosto de 2026
Resposta da Crnogorski Telekom / Montenegro Telecom
Thanks a lot for the awesome feedback! 🎉 Resolving issues in no time is always our goal. Thank you for your trust, and we wish you a smooth trip with great connectivity! 🙌
Great experienGreat experience with Telekom CG customer supportce with Telekom CG…
Great experience with Telekom CG customer support! The agent on the live chat was super helpful and quickly resolved my login issue with the Telekom ME app. Fast, efficient, and very professional service!
20 de agosto de 2026
Very convenient 🤩
3 de agosto de 2026
Very professional support
Very professional support, helped me to quickly resolve my questions, and fully activate everything i needed.
19 de agosto de 2026
Generalno sam veoma zadovoljan…
Generalno sam veoma zadovoljan kvalitetom usluga Crnogorskog Telekoma. Posebno bih pohvalio korisničku podršku — problem je riješen veoma brzo i profesionalno. Hvala vam puno!
Crnogorski Telekom uvijek rado preporučujem drugima, jer zaista cijenim nivo usluge i odnos prema korisnicima
19 de agosto de 2026
That there was immediatly response to…
That there was immediatly response to my question and help to get me through the registration system.
19 de agosto de 2026
Resposta da Crnogorski Telekom / Montenegro Telecom
Always with you. 💖
The attention was quick and he solved…
The attention was quick and he solved what he wanted immediately
18 de agosto de 2026
Resposta da Crnogorski Telekom / Montenegro Telecom
Thank you for your feedback! 🤝 Speedy and reliable support is our top priority, and we're glad we could provide an excellent experience for you.
Resposta da Crnogorski Telekom / Montenegro Telecom
Hvala vam na povratnoj informaciji. Lijepo je znati da je online podrška bila na visini zadatka, ali neadekvatan protok interneta nije standard koji želimo da imate. Ubrzo ćemo vas kontaktirati direktno kako bismo razjasnili situaciju i tražili rješenje. ✨
Extremely quick and helpful
Extremely quick and helpful, all stars to the agent. Brilliant! Thank you so much!
17 de agosto de 2026
The contact kept working with me until…
The contact kept working with me until we found the problem in service connection.
16 de agosto de 2026
Resposta da Crnogorski Telekom / Montenegro Telecom
Thank you for the feedback! Dedicated support is our priority, and we're happy we could get everything working smoothly for you. ✨
Technical Support is amazing - esim generation not ideal but works at the end
I did have initial issues receiving the eSIM, as it didn't come for 18 hours, but after I have contacted the customer support, it got resolved.
Technicall Support was quick and excellent via WhatsApp.
16 de agosto de 2026
I've been using Telekom eSIMs for 3…
I've been using Telekom eSIMs for 3 years every time I come to the Balkans and I've never had any problems until this time, and they were able to solve my problem quickly!
16 de agosto de 2026
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