tenikle.com Avaliações 

132
O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought this from walmart cuz I'd seen it on tv. After it sat in the box for a period I used it for ONE purpose----suction cup it to inside of vehicle windshield or heavy equipment window to hold phon... Ver mais

Avaliado com 1 de um total de 5 estrelas

Do not buy: Poorly designed, HORRIBLE customer "service." Great idea that simply does not function: will not reliably stick to surfaces risking your $2000 camera or $1200 smart phone. Customer service... Ver mais

Avaliado com 3 de um total de 5 estrelas

In November ‘24 I ordered 6 Tenikles because of an offer from Tenikle - buy 3, get 3 free + 3 free remotes. I received the 6 Tenikles but no remotes. I notified Tenikle immediately, provided all doc... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolutely appalling experience echoing comments on here. Ordered products in early December. Paid for the order and 7 weeks later, still no product or anything like the communications this company s... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Eletrônicos
  2. Loja de acessórios para Celulares
  3. Loja de Celulares
  4. Loja de computadores e acessórios
  5. Empresa de Eletrônicos

Escrito pela empresa

We are Tenikle! We're a small team but we do our best to keep our customers happy. If you ever have an issue, please reach out to hello@tenikle.com so we can make things right. Thanks and keep being awesome!


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

132 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(132)

7 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Fraudulent Company - BUYER BEWARE

Absolutely appalling experience echoing comments on here. Ordered products in early December. Paid for the order and 7 weeks later, still no product or anything like the communications this company supposedly prides itself on. Wrote a shit review on their website and the email reply thanked me for the awesome review !!!!
THIS COMPANY IS FRAUDULENT AT BEST AND BUYER BEWARE. DO NOT BUY THEIR PRODUCTS UNLESS YOU ENJOY PAYING MONEY FOR SOME CLOWN TO LIVE HIS LIFE OFF YOUR EARNINGS

9 de dezembro de 2024
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Will,

We’re truly sorry for the long wait, lack of communication, and the frustration you experienced with your order and our responses. That’s not the experience we want for our customers, and we apologize for any inconvenience or confusion.

We did experience some delays in our deliveries around the holidays, which unfortunately affected your order. Your order was delivered on March 10, 2025, and we hope you’ve received everything as expected. If there’s anything still unresolved or if you have any questions, please reach out to us at hello@tenikle.com. We genuinely care and want to make sure you’re fully satisfied.

Thank you for your feedback—it helps us improve and provide a better experience for everyone.

Avaliado com 1 de um total de 5 estrelas

terrible service

terrible service. paid for 2 early December 24, have not received the products and no reply to many emails..getting loads of adverts to buy more though.

14 de janeiro de 2025
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Paul,

We’re truly sorry for the delay, lack of communication, and frustration you experienced with your order. That’s not the service we want for our customers, and we apologize for any inconvenience caused—especially when you were receiving promotional emails instead of the support you needed.

Your order was delivered on February 17, 2025, and we hope you’ve received everything as expected. If there’s anything still unresolved or if you have any questions, please reach out to us at hello@tenikle.com. We genuinely care and want to make sure you’re fully satisfied.

Thank you for your feedback—it helps us improve and provide a better experience for everyone.

Avaliado com 3 de um total de 5 estrelas

Wish I had read the reviews first

Wish I had read the reviews first. The service was good, the product not so much. I had great hopes for using as a car mount since I have nowhere to attached standard mounts. It stuck to the windscreen just fine but after a few hours would fall off. Don't recommend.

14 de janeiro de 2025
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Sarah,

Thank you for sharing your honest feedback. We’re glad to hear you found our service good, but we’re truly sorry the product didn’t meet your expectations—especially as a car mount. Tenikle’s suction cups work best on clean, smooth surfaces, but factors like temperature or humidity can sometimes affect how long they hold.

If you’d like some tips for a more secure hold, please reach out to us at hello@tenikle.com. We want to help however we can.

Avaliado com 1 de um total de 5 estrelas

If I could give zero stars I would

If I could give zero stars I would. I placed an order on 6 Dec 2024. Still no ETA a month later. I have asked them to cancel and refund the order but no refund on my account so I have asked my credit card company to return the payment. Customer service is not in Tenikle's vocabulary!!

6 de dezembro de 2024
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Jason,

We’re truly sorry for the delay with your order and for the frustration caused by our slow response times. We understand how disappointing it is to wait for updates and not receive the support you deserve.

During that period, we experienced an unexpected overload in customer service inquiries, which led to significant delays in our replies and processing of cancellations and refunds. We know this isn’t acceptable and are actively working to improve our customer service so this doesn’t happen again.

If you’re still waiting for a resolution or have any questions, please reach out to us at hello@tenikle.com. We genuinely care and want to make things right for you.

Avaliado com 1 de um total de 5 estrelas

Abysmal service

Abysmal - ordered before Christmas still no delivery - loads of emails though telling me I can buy at Costco or buy their new stuff online. No replies to emails - abysmal looks like a credit card complaint

11 de janeiro de 2025
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Phill,

We’re truly sorry for the long wait, lack of replies, and frustration you experienced with your order—especially when you were hoping to receive it before Christmas. That’s not the experience we want for our customers, and we apologize for any inconvenience caused by the delayed communication and delivery.

Your order was delivered on February 13, and we hope you’ve received everything as expected. If there’s anything still unresolved or if you have any questions, please reach out to us at hello@tenikle.com. We want to make sure you’re fully satisfied.

Thank you for your feedback—it helps us improve and provide a better experience for everyone.

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. THE SHARK TANK BACKING MEANS NOTHING!

I'd rate this company and my experience no stars if I could.

Taking orders they can't fulfil in time for Xmas is a sign of a business that actually doesn't care about its clients.

I found pics the owner online enjoying his holidays with no care for the people who not only didn't get a gift they were led to expect would arrive, but he knew they wouldn't but still took the order.

Thats right, he didn't adjust his marketing to advise people there was a delay, he certainly didn't look at his previous years sales and make sure he had enough stock in to meet demand, and then he insulted everyone with apology deals that still made him more money.

I am also still waiting more than two weeks after xmas for the products to arrive. I also had to buy replacement gifts to give on Xmas day.

I regret not cancelling my order and buying a better suited product online.

And let me tell you, I have now found 3 better items more fit for purpose than the tentikle, (that I am now reading doesn't even stick that well)

Save yourself the tiem and stop rewarding the owner of this business with your hard earned cash.

10 de janeiro de 2025
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Trudi,

We’re truly sorry for the disappointment and frustration you experienced with your order, especially around the holidays. We understand how upsetting it is to miss out on gifts you were counting on, and we sincerely apologize for any inconvenience caused by the delays and lack of timely communication.

Last holiday season, we faced unforeseen factory and supply chain delays that impacted many orders, and we know that’s not the experience you expected or deserved. We’re actively working to improve our inventory planning, communication, and customer service so this doesn’t happen again.

If there’s anything else you need or any concerns remain, please don’t hesitate to reach out to us at hello@tenikle.com. We are always here to help.

Thank you for your feedback.

Avaliado com 1 de um total de 5 estrelas

It’s been almost 20 days since I…

It’s been almost 20 days since I placed my order. Emailed 3-4 times with zero response! Looking to cancel payment on order!

7 de janeiro de 2025
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi there,

We’re truly sorry for the frustration and delay you’ve experienced with your order and the lack of communication. During this time, we received an unusually high number of messages, which unfortunately slowed down our response times. That’s not the experience we want for our customers, and we apologize for any inconvenience caused.

We did reach out for more information to help resolve your issue, but unfortunately, we haven’t received a response. Please email us again at hello@tenikle.com with your order details, and we’ll make your request a priority.

Thank you for your feedback.

Avaliado com 1 de um total de 5 estrelas

I wanted to buy nice presents for Xmas

I wanted to buy nice presents for Xmas, and
I have never received my products, while I was debited of 139euros.
And each time I have contacted TENIKLE, I have received an automatic answer and never got contacted by anyone.

thieves !

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst customer service EVER! Product not effective.

Their Tenikle Pro bracket does not fit any of my or my family's phones, even without the case. The suction cups only stick to a few surfaces, definitely not to commonly-used textured phone/tablet cases. If using the suction-cup method of mounting a device, the Tenikle is top-heavy and does not stay standing. The Tenikles are pretty stiff, so they are difficult to manipulate and deform easily. I have attempted to initiate a return about 5 times over nearly a month now, with NO RESPONSE from customer service to this day. My first attempt was within the 30-day window, but they rode it out... I'm hoping this is not so they can say it is a "late return." Their website for returns processing says I never ordered from them, but I have a receipt as proof. Total waste of money. I wish I checked these reviews before purchasing. DO NOT BUY!!

23 de novembro de 2024
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Kimpossible,

I’m really sorry you had such a tough time with your Tenikle Pro and getting in touch with us. We know how frustrating it is when a product doesn’t work as expected—especially with different phone cases—and when you can’t get the help you need.

We’re actually working on new products to fix these compatibility issues, and your feedback is helping us get there. If you can, please email us your order info at hello@tenikle.com so we can sort this out for you.

Thanks for sharing your experience—it helps us do better.

Avaliado com 1 de um total de 5 estrelas

No customer service

I ordered two of the Tenickles on Dec.4th. Received one on Dec. 24th, just in time as a Christmas present for my adult son but they only shipped the one. No message as to why the second one was not sent although the packing slip said they sent two. Emailed them, got the automated response like everyone else and have emailed again. Still no response, no refund and no product. I will say that my son uses it with his iPhone and likes it.

7 de janeiro de 2025
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Carolyn,

We’re truly sorry for the frustration and confusion you experienced with your order, especially around the holidays. Not receiving your full order or timely responses is not the experience we want for our customers, and we apologize for any inconvenience caused.

Instead of sending a replacement, we issued a refund for the missing item. If you haven’t seen the refund or have any further questions, please reach out to us at hello@tenikle.com—we’re here to help.

We’re glad to hear your son is enjoying his Tenikle with his iPhone! Thank you for sharing your feedback—it helps us improve our service and communication.

Avaliado com 1 de um total de 5 estrelas

I was missing part of my order

I was missing part of my order. Instead of helping me and sending what I paid for they requested photos? So they think I’m lying about the cheapest item missing. Anyways, long story short they didn’t send part of my order that I paid for and have not offered to make it right.

10 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY

DO NOT BUY! Its been 8wks and no parcel has been delivered.. I'm from Australia and got 3 different tracking numbers which are invalid so Australia Post, Aramex or Star Track can't help locate where the parcel is.. Contacted Tenikle by email and no reply on what's happened to my parcel.. Very disappointed 😞 and waste of money..
Edited: Today is May 24th, 2025 and you just finally replied to my review.. Yes you did eventually answer my comments on fb posts and then we messaged through fb messenger and you told me you'd re send me my order, which yes should of arrived in Feburary but of course didn't arrive so I didn't bother worrying about my loss.. I just won't buy again..

17 de novembro de 2024
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Colleen,

We’re truly sorry for the frustration and confusion you experienced with your order and tracking information. We understand how disappointing it is to wait weeks without clear updates, especially when shipping internationally.

After learning about the delivery issues, we reshipped your order on January 20, and our records show it was received on Wednesday, February 12, 2025. If there’s anything still unresolved or if you have any questions, please reach out to us at hello@tenikle.com.

Avaliado com 1 de um total de 5 estrelas

Very poor customer service

So, the product is ok, nothing earth shattering about it but the customer service is crap! I placed an order for 4 units including a purple one which is my absolute favourite colour. They sent all the right colours, except the purple, they sent blue instead. Rather than actually sending me what I ordered and paid for, they have consistently only offered a 30% discount on a new purchase saying they would likely just send the wrong colour again. Seriously?? What's the point of asking your customers to pick what they want if you can't grab that item off the shelf?? It can't be that hard can it? Anyway, take your chances, I hope your experience is better than mine

13 de dezembro de 2024
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Cathy,

We’re truly sorry for the disappointment and frustration you experienced with your order and our customer service. We understand how much it means to receive your favorite color—especially when you specifically chose it—and we apologize for sending the wrong item.

Our intention was to make things right by offering a discount, but we realize this isn’t the same as getting exactly what you ordered. We’re working to improve our inventory and fulfillment processes so this doesn’t happen again.

If you’d like to discuss this further or if there’s anything else we can do to help, please reach out to us at hello@tenikle.com. We genuinely care and want to ensure you feel valued as our customer.

Thank you for your feedback.

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM THEM

Wow, all the reviews I just read are exactly what I was going to write. Ordered for stocking stuffers in mid December. Items were never received. I have emailed them 4 times with only an automated response sent back. When I went to their website to leave a review funny enough that section of the website is not working. This place is obviously going out of business or something based on all the recent reviews. DO NOT BUY FROM THEM! I have started a dispute with AMEX for the charge.

4 de janeiro de 2025
Avaliação não solicitada
logotipo da tenikle.com

Resposta da tenikle.com

Hi Jennifer,

We’re truly sorry for the frustration and disappointment you experienced with your order and our communication—especially when you were hoping to use Tenikle as stocking stuffers. That’s not the experience we want for our customers, and we apologize for the lack of updates and the trouble you had reaching us.

We faced unexpected delays and a high volume of inquiries during the holiday season, which unfortunately affected our response times and order fulfillment. We understand how upsetting it is to wait for your order and not receive timely support.

If your order is still unresolved or if you have any questions about your dispute, please reach out to us at hello@tenikle.com.

Avaliado com 1 de um total de 5 estrelas

Ordered & Never Received

I too like a lot of you ordered this product. I ordered 6 of them as stocking stuffers on December 6, 2024, got a notification on December 13 about only having black left so I switched to those. No big deal as they said it would arrive before Xmas. Never came. Sent a lot of emails with no reponse, so I have requested my money back thru PayPal. This company doesn’t give a crap & I am going to put bad review messages on their page & anywhere I can to get the word out about them.

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Products never delivered…

I ordered from this company and was told the product would be delivered within 7 business days. However after 2 weeks the items were never delivered. When I tried to track my package is just stated “ in process” I reached out to the company several times and only got an automated response “ we are currently deep diving into our inbox and we’ll do our best to respond within 24-72hrs” The end result, I was charged for a product I never received. I would not recommend purchasing anything from the company!!!!

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I had looked at these reviews…

I wish I had looked at these reviews before I placed my posted! I ordered 3 weeks ago and haven't heard anything from the company. I have emailed asking for a refund more than once and get no reply. I can't find any other way to contact the company or customer service. Very disappointed and frustrated!!

2 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The tenikle won’t stay on my windshield

The tenikle won’t stay on my car windshield. Every morning it is on the floor of my car. The company will not allow me to return it because I don’t have the original packaging. Horrible product, return policy and customer service!

10 de dezembro de 2024
Avaliação não solicitada

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