Tepperman's Home Furnishings Avaliações 1.168

O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Purchased a couch just over a year ago. The material is tearing, threads splitting. We kept getting pushed aside when we tried to speak with several people. Called our extended warranty and they will... Ver mais

Avaliado com 1 de um total de 5 estrelas

there were fast to take my money plus delivery charge and tell me that product would arrive in store in one, two days,only to find out it could take as long as five days. salesman was fairly new and f... Ver mais

Avaliado com 1 de um total de 5 estrelas

Told on Tuesday truck from London. FOLLOWING Wednesday told we do not have a Tuesday truck. LlWeek before otterman was on Tuesday truck. Ooooh I do not know, about that. Only one manager on duty when... Ver mais

Avaliado com 1 de um total de 5 estrelas

Guess biggest issue is product they sell, Samsung stainless fridge rusted after 1 year 5 months, stainless , basically shiny steel magnets stick like glue, bought extended warranty, doesn’t cove... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de Eletrônicos
  4. Designer de interiores
  5. Loja de utensílios de cozinha
  6. Loja de móveis para sala de estar
  7. Atacadista de artigos para casa

Escrito pela empresa

Tepperman's is a full service family owned and operated furniture, mattress, appliance and electronics retailer serving Southwestern Ontario, with locations in Windsor, London, Chatham, Sarnia, Kitchener-Waterloo, Hamilton, and St. Catharines to serve your home furnishing needs.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 45% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Bought twin beds for my daughters and…

Bought twin beds for my daughters and when they arrived one was scratched up and a thin layer of the wood came off with the paint.

14 de setembro de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

We are very sorry to hear that you had delivery damage on your daughters beds. If you would like to speak to a customer service manager please feel free to call 1-877-315-5173. Thank you for leaving your review.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, fast delivery and easy to deal with. Who could ask for more?

13 de setembro de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Thank you for your review Michele! Glad to hear that everything was quick and easy for you! Enjoy your purchase.

Avaliado com 1 de um total de 5 estrelas

My sales person was the best

My sales person was the best. However my experience with the first 2 delivery people put me off to where I will never deal with u again. Spending over 10000$ was a bad idea with your company.

13 de setembro de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

John,
We are very sorry to hear about your delivery experience! One of our Customer Service Managers will be contacting you sometime today to discuss further. Again, we would like to apologize for your experience.

Avaliado com 3 de um total de 5 estrelas

Confusion regarding the Outlet

Confusion regarding the Outlet! Got a letter about a sale at Teppermans but when I went was told the sale didn’t apply to the Outlet! I complained, brought in the letter and got my discount! Very misleading advertising even though I was told that they did say that in the fine print which needed a magnifying glass to read it!

13 de setembro de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Myron,
We are sorry to hear that there was a misunderstanding about our advertisement but we are glad it was all resolved. Thank you for leaving us your review.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Our sales man Bernie westfall in your new Ancaster store went out of his way to make our sales experience satisfying.

13 de setembro de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Robert,
Thank you so much for leaving us your review! We are glad to hear that Bernie did an amazing job your last visit. We will certainly forward this message to him and let him know of his job well done! Thank you again for leaving us a review and we hope you enjoy your purchase.

Avaliado com 5 de um total de 5 estrelas

We just bought a new fridge from…

We just bought a new fridge from Tepperman'sand our experience was superb!!! Doug was amazing and so very patient with us. I can't wait to come back to get the matching stove! Thank you so much Doug.

9 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We've been dealing with Tepperman's for…

We've been dealing with Tepperman's for years. It's nice we have an account so when we want or need something there's no hit our credit. Love the No Payments, No Interest!!

9 de setembro de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Paul,
Thank you so much for your review! We love hearing about our credit department and credit services being convenient to our customers. Enjoy you new purchase!

Avaliado com 3 de um total de 5 estrelas

No follow up when I was told to expect…

No follow up when I was told to expect one. No filter in fridge and instead of them bringing one to me, I had to go out of my way to pick it up ( which wasn’t convenient), I had to go of my way to rush and pick it up. Dent in fridge that was not identified when I purchased it.

9 de setembro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Our salesman was very good and really…

Our salesman was very good and really helped if we asked something and he wasn’t sure he looked it up. We were very happy at that time but during the week we called 3 times about the delivery and each time we left a message for Niko but he never returned our calls that was very disappointing and soured what would have been a 5 star review.

8 de setembro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

good service, short on the follow thru

Gord, the salesman, is great. We toured several stores that day and none of the others gave us the time of day. Gord gave us lots of time even though we said that we were just looking. I dropped a star as the delivery was less than perfect. They set the washer and dryer on the pedestals and left. They didn’t bother to level it etc. I worry about what would happen to an older person who wouldn’t be able to finish the setup. Also, there are bizarre rules about buying new of everything and having nothing included and no discount for buying a pair. To add to it, the appliances went on sale even farther just days after we purchased them. I would hesitate before buying at Teppermans again.

8 de setembro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Lily

Lily, our sales person was wonderful. The delivery guys were also very nice and pretty much on time. I have a problem with a missing cushion, I called customer service and they were going to check the warehouse and get back to me....still waiting...

7 de setembro de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Thank you for your review Sandy! You should be getting a call tomorrow regarding your customer service file and we hope that everything gets figured out as quickly as possible.

Avaliado com 5 de um total de 5 estrelas

Honest and friendly service

Honest and friendly service. Sales staff didn’t try and up sale. Delivery staff were fast and efficient. Would recommend to my friends and family.

7 de setembro de 2019
Avaliação não solicitada

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