Purchased a couch just over a year ago. The material is tearing, threads splitting. We kept getting pushed aside when we tried to speak with several people. Called our extended warranty and they will... Ver mais
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Veja o que dizem as avaliações
there were fast to take my money plus delivery charge and tell me that product would arrive in store in one, two days,only to find out it could take as long as five days. salesman was fairly new and f... Ver mais
Told on Tuesday truck from London. FOLLOWING Wednesday told we do not have a Tuesday truck. LlWeek before otterman was on Tuesday truck. Ooooh I do not know, about that. Only one manager on duty when... Ver mais
Guess biggest issue is product they sell, Samsung stainless fridge rusted after 1 year 5 months, stainless , basically shiny steel magnets stick like glue, bought extended warranty, doesn’t cove... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Eletrônicos
- Designer de interiores
- Loja de utensílios de cozinha
- Loja de móveis para sala de estar
- Atacadista de artigos para casa
Escrito pela empresa
Tepperman's is a full service family owned and operated furniture, mattress, appliance and electronics retailer serving Southwestern Ontario, with locations in Windsor, London, Chatham, Sarnia, Kitchener-Waterloo, Hamilton, and St. Catharines to serve your home furnishing needs.
Informações de contato
2595 Ouellette Avenue, N8X 4V8, Windsor, Canadá
- 519-969-9700
- customerrelations@teppermans.com
- teppermans.com
Respondeu a 45% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everyone from Jeremy in the store
Everyone from Jeremy in the store, the customer service rep that processed the sale and arrange delivery to the 3 Young Men who delivered our items were kind, courteous and efficient.
The delivery men were very hospitalble…
The delivery men were very hospitalble & answered all of our questions. I phoned back to the store the next day & the lady on the phone was very nice & answered my question. Her voice was very soothing. The salesman that we bought the furniture from was a very good salesman did not pressure us & gave us time to think about it.I love my new furniture
I bought a mattress that supposedly…
I bought a mattress that supposedly came with a mandy board. The sales rep recommended a certain size. When I got it it was too high. I called to find out if there was a shorter and they said no. However I got another board for my queen bed and it was smaller than the one for the twin beds. So I feel like the sales person didnt try to even look into it.
It was quick an easy and accurate
It was quick an easy and accurate! I had a half hr to buy a fridge and it all worked out!! Looove that store!

Resposta de Tepperman's Home Furnishings
Service
I gave a 4 star because we had to find a salesman to show us what we were looking for after wandering around for several minutes. Once we got help service was excellent. It was getting close to closing time but at no time did we feel rushed.5

Resposta de Tepperman's Home Furnishings
We only shop here we always get great…
We only shop here we always get great service from everyone that we deal with sales rep, counter girls, and the delivery guys
I was pleased with my service
I was pleased with the customer service i was provided with. I would suggest Teppermans to my family and friends for all of there needs. Furniture,electronics ect Thank you Teppermans and all the staff that made my visit very pleasant.

Resposta de Tepperman's Home Furnishings
Great service, frustrating assembly
Great service. Unfortunately product was brutal more pieces then ikea wouldn’t shop there again. Bought a tv stand I might of well have built it myself with a million peices to put together...
Great service
Always great service
Sales lady stayed well under my budget…
Sales lady stayed well under my budget and recommended a great product that meets our needs

Resposta de Tepperman's Home Furnishings
Too Many Issues.
I had too many issues when it came to obtaining the product I ordered. First, when I went to book delivery it was booked for a date before my product came into the store. Second, no one seemed to have answers. Third, when I finally got my product it was an hour later than the two hour window I was given. And finally, the two men who constructed the product kept asking each other questions such as "Are you sure this goes here?" Or "Shouldn't this have been put on first?" I was very dissatisfied with the service I received.

Resposta de Tepperman's Home Furnishings
Two thumbs up 👍
Good selection. Decent prices. Friendly and helpful sales staff. Fast and efficient service and delivery.
The delivery guys were fast, careful, polite and considerate. Everything Came exactly as I ordered it. Good quality.
No complaints at all.
Amazing quality
Amazing quality, and great price. I will definitely be buying again from you.

Resposta de Tepperman's Home Furnishings
Misleading delivery, Flyer's
Told on Tuesday truck from London. FOLLOWING Wednesday told we do not have a Tuesday truck. LlWeek before otterman was on Tuesday truck. Ooooh I do not know, about that. Only one manager on duty when told customer wanted to speak to them, 3 min delay, manager busy on phone. Never again going to Temperman, flyers are miss leading, customer requires to read fine print. Many other options for our cash. JK
Appliance Purchase
Rick is a friendly and knowledgeable sales person. He was a pleasure to deal with and he comes highly recommended!
Experienced sales personnel friendly…
Experienced sales personnel friendly and helpful
*Bernie* the cash out personnel not so much all new and only one person training them
friendly non-pushy salesman
friendly non-pushy salesman, quick simple & out!

Resposta de Tepperman's Home Furnishings
What a huge selection to choose from…
What a huge selection to choose from regardless of what I am looking for. Michelle Richard was my sales agent and I found she really understood what not just wanted, but what I needed for my particular health concerns regarding comfort. She has walked the entire floor with me very patiently many time until I found the right thing. She certainly is very knowledgeable about all your merchandise.
The delivery men were prompt, courteous and set up my purchase where I wanted it.
This was not my first purchase and won't be me last.
Thankyou -
Good guys
Good guys. We’re very careful. Highly recommend.
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