Tepperman's Home Furnishings Avaliações 1.168

O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Purchased a couch just over a year ago. The material is tearing, threads splitting. We kept getting pushed aside when we tried to speak with several people. Called our extended warranty and they will... Ver mais

Avaliado com 1 de um total de 5 estrelas

there were fast to take my money plus delivery charge and tell me that product would arrive in store in one, two days,only to find out it could take as long as five days. salesman was fairly new and f... Ver mais

Avaliado com 1 de um total de 5 estrelas

Told on Tuesday truck from London. FOLLOWING Wednesday told we do not have a Tuesday truck. LlWeek before otterman was on Tuesday truck. Ooooh I do not know, about that. Only one manager on duty when... Ver mais

Avaliado com 1 de um total de 5 estrelas

Guess biggest issue is product they sell, Samsung stainless fridge rusted after 1 year 5 months, stainless , basically shiny steel magnets stick like glue, bought extended warranty, doesn’t cove... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de Eletrônicos
  4. Designer de interiores
  5. Loja de utensílios de cozinha
  6. Loja de móveis para sala de estar
  7. Atacadista de artigos para casa

Escrito pela empresa

Tepperman's is a full service family owned and operated furniture, mattress, appliance and electronics retailer serving Southwestern Ontario, with locations in Windsor, London, Chatham, Sarnia, Kitchener-Waterloo, Hamilton, and St. Catharines to serve your home furnishing needs.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 45% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Everyone from Jeremy in the store

Everyone from Jeremy in the store, the customer service rep that processed the sale and arrange delivery to the 3 Young Men who delivered our items were kind, courteous and efficient.

1 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The delivery men were very hospitalble…

The delivery men were very hospitalble & answered all of our questions. I phoned back to the store the next day & the lady on the phone was very nice & answered my question. Her voice was very soothing. The salesman that we bought the furniture from was a very good salesman did not pressure us & gave us time to think about it.I love my new furniture

1 de setembro de 2019
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I bought a mattress that supposedly…

I bought a mattress that supposedly came with a mandy board. The sales rep recommended a certain size. When I got it it was too high. I called to find out if there was a shorter and they said no. However I got another board for my queen bed and it was smaller than the one for the twin beds. So I feel like the sales person didnt try to even look into it.

1 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It was quick an easy and accurate

It was quick an easy and accurate! I had a half hr to buy a fridge and it all worked out!! Looove that store!

31 de agosto de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Thank you so much for you review Neona! Enjoy your new fridge!

Avaliado com 4 de um total de 5 estrelas

Service

I gave a 4 star because we had to find a salesman to show us what we were looking for after wandering around for several minutes. Once we got help service was excellent. It was getting close to closing time but at no time did we feel rushed.5

31 de agosto de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Thank you so much for your review Dawn! We are happy to hear that you received excellent service. Please enjoy your purchase!

Avaliado com 5 de um total de 5 estrelas

I was pleased with my service

I was pleased with the customer service i was provided with. I would suggest Teppermans to my family and friends for all of there needs. Furniture,electronics ect Thank you Teppermans and all the staff that made my visit very pleasant.

31 de agosto de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Thank you for your review David! We are so glad that you had a very pleasant experience here with us.

Avaliado com 4 de um total de 5 estrelas

Great service, frustrating assembly

Great service. Unfortunately product was brutal more pieces then ikea wouldn’t shop there again. Bought a tv stand I might of well have built it myself with a million peices to put together...

30 de agosto de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sales lady stayed well under my budget…

Sales lady stayed well under my budget and recommended a great product that meets our needs

29 de agosto de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Thank you for your review Mike! We are so glad that you were able to find a product well under your budget and we hope you enjoy it in your home! Thanks again!

Avaliado com 2 de um total de 5 estrelas

Too Many Issues.

I had too many issues when it came to obtaining the product I ordered. First, when I went to book delivery it was booked for a date before my product came into the store. Second, no one seemed to have answers. Third, when I finally got my product it was an hour later than the two hour window I was given. And finally, the two men who constructed the product kept asking each other questions such as "Are you sure this goes here?" Or "Shouldn't this have been put on first?" I was very dissatisfied with the service I received.

29 de agosto de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Katherine,
We are very sorry to hear about you recent experience with us. Our Customer Service Experience Manager would be glad to talk to you about it further. Please feel free to call 1-877-315-5173 Ext. 1419.

Avaliado com 5 de um total de 5 estrelas

Two thumbs up 👍

Good selection. Decent prices. Friendly and helpful sales staff. Fast and efficient service and delivery.
The delivery guys were fast, careful, polite and considerate. Everything Came exactly as I ordered it. Good quality.
No complaints at all.

29 de agosto de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing quality

Amazing quality, and great price. I will definitely be buying again from you.

29 de agosto de 2019
Avaliação não solicitada
logotipo da Tepperman's Home Furnishings

Resposta de Tepperman's Home Furnishings

Matt,
Thank you so much for leaving a review! We can't wait to see you back soon. Please enjoy your new purchase!

Avaliado com 1 de um total de 5 estrelas

Misleading delivery, Flyer's

Told on Tuesday truck from London. FOLLOWING Wednesday told we do not have a Tuesday truck. LlWeek before otterman was on Tuesday truck. Ooooh I do not know, about that. Only one manager on duty when told customer wanted to speak to them, 3 min delay, manager busy on phone. Never again going to Temperman, flyers are miss leading, customer requires to read fine print. Many other options for our cash. JK

28 de agosto de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a huge selection to choose from…

What a huge selection to choose from regardless of what I am looking for. Michelle Richard was my sales agent and I found she really understood what not just wanted, but what I needed for my particular health concerns regarding comfort. She has walked the entire floor with me very patiently many time until I found the right thing. She certainly is very knowledgeable about all your merchandise.

The delivery men were prompt, courteous and set up my purchase where I wanted it.
This was not my first purchase and won't be me last.
Thankyou -

26 de agosto de 2019
Avaliação não solicitada

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