Test My Allergy Avaliações 771

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I purchased 2 gold tests and when I received the email confirmation the link provided didn’t work. Also the login details provided didn’t work. However after chatting to Jesse on the live chat whi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had been struggling all morning trying to access my account, but Avery at Test My Allergy quickly turned things around. She got me back into my account in no time, resolved the issue straight away,... Ver mais

Avaliado com 1 de um total de 5 estrelas

Item never delivered. Contacting the company proved impossible. I dont know if it is a scam, but I definitely feel scammed

Avaliado com 5 de um total de 5 estrelas

i got confused with how the test worked and didn’t realise i had to purchase the physical kit until Shawn helped me out and explained how it worked & that if i wanted the physical thing i had to pay £... Ver mais

Detalhes da empresa

  1. Alergista

Sobre Test My Allergy

Escrito pela empresa


Who are we?

Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.

We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.

Testing you can depend on

Our two labs that makeup our testing facility provide results based on two different testing methods:

  • Blood sample: Uses the ELISA method which is scientifically recognised.
  • Hair Sample: Uses bioresonance which is a complementary therapy (CAM).

Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.

We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.

America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals. Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.

Visit our website Shop Hair Tests Shop Blood Tests Shop Our Pet Test

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

771 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 23% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Test my allergy provides a great…

Test my allergy provides a great service. And they have excellent customer serve. Thank you!

20 de setembro de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hi Jackie,

Thank you for your kind words. We’re delighted to hear that you were happy with the service and found our customer support excellent. Your feedback means a lot to us.

Customer Service Team,

Test My Allergy.

Avaliado com 4 de um total de 5 estrelas

It's legit. Trust the process

I ordered a test on a Friday and hadn't heard or received correspondence from the site and became skeptical. I reached out to customer service and chatted with Angel who answered all of my concerns. He made sure I had the email and all the necessary information before the chat ended. Turns out the email went to spam but it was sent. I really appreciate the information.

16 de setembro de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hello,

Thank you for sharing your experience. We’re sorry to hear that the confirmation email initially went to your spam folder, but we’re delighted that Angel was able to answer all your concerns and ensure you had the correct information before ending the chat. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

Shawn was really helpful and responded…

Shawn was really helpful and responded fast to my queries! Thanks again

5 de setembro de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hi Hannah,

Thank you for your feedback. We’re delighted to hear that Shawn was able to respond so quickly and provide you with helpful support. We’ll be sure to share your kind words with him.

Customer Service Team,

Test My Allergy.

Avaliado com 1 de um total de 5 estrelas

Pls save your money .

Pls save your money .
I order the item and I didn’t received it

5 de julho de 2025
logotipo da Test My Allergy

Resposta da Test My Allergy

Hello Anita,

Thank you for your feedback.

Please ensure you ordered a kit, as many of our tests a digital submissions. For the digital submission you would not receive a kit. You would receive your submission form in your email, which you would complete and return to us. After this you would collect your sample in a clean well labeled, sealable bag and pot it back to us.

Please reach out to our 24/7 live chat team to have your order investigated, so we will be able to provide a resolution for you.

Many Thanks,

Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

I requested this after an illness to…

I requested this after an illness to help me find out why and what else I might be intolerant to. It was a great help

3 de julho de 2025
logotipo da Test My Allergy

Resposta da Test My Allergy

Hello Elizabeth,

Thank you for your feedback. We’re glad to hear that the test was able to provide valuable insights after your illness and help you identify other potential intolerances. It’s wonderful to know the results were such a great help to you.

Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

Angel assisted me on the live chat…

Angel assisted me on the live chat today. I was having trouble resetting my password, the email went to my spam. We got it all figured out very quickly and I was able to access my account. I am looking forward to my test results!

2 de setembro de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hi Nicole,

Thank you for your feedback. We’re delighted to hear that Angel was able to quickly assist you with resetting your password and help you access your account without further trouble. We’ll be sure to pass along your kind words to her, and we hope you find your test results helpful once received.


Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

Angel was SUPER helpful and VERY…

Angel was SUPER helpful and VERY thorough with answering all of my questions, providing links to me tests and clarifying the whole process for me in lighting speed . What a gem : )

29 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hi Jessica,

Thank you for sharing your experience. We’re so pleased to hear that Angel was able to answer all your questions so thoroughly, provide the right links, and clarify the process for you so quickly. We’ll be sure to pass along your kind words — she truly is a gem on our team.

Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

Thank you to angel for been helpful and…

Thank you to angel for been helpful and finding out information about my allergy test.

30 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Hi Gemma,

Thank you for your feedback. We’re delighted to hear that Angel was able to assist you and provide the information you needed about your allergy test. We’ll be sure to share your kind words with her.


Customer Service Team,

Test My Allergy.

Avaliado com 5 de um total de 5 estrelas

Kai was really helpful with my order!

25 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. We’re glad to hear that Kai was helpful with your order. It’s great to know our team could provide the support you needed.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Cameron was extremely helpful

Cameron was extremely helpful, answered all my questions and got me straightened out. Thank you!

22 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. We’re delighted to hear that Cameron was able to answer all your questions and get everything sorted for you. It’s great to know you had a positive experience with our support.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Emily was great

Emily was great! She was able to get me what I needed!!

17 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. We’re glad to hear that Emily was able to provide exactly what you needed. It’s wonderful to know our team made the process quick and easy for you.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

I had two reps during my chat today and…

I had two reps during my chat today and both were very helpful and prompt.

16 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. We’re delighted to hear that both of our representatives were helpful and prompt during your chat. It’s great to know our team could provide efficient support for you.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Excellent informative service I will…

Excellent informative service I will take heed of information

8 de junho de 2025
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. We’re glad to hear you found our service informative and helpful. We hope the information proves useful as you take the next steps.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Responsive

Helped by Cameron today on the LiveChat. Really responsive and sorted my query quickly.
Would recommend 👍

14 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. We’re glad to hear that Cameron was responsive and able to resolve your query quickly. It’s great to know you would recommend our service!

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Submitting test

I had a query regarding carrying out the process. I used the online contact form and Shawn was extremely helpful and provided me with all the information I required to help me submit my test.

11 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. We’re delighted to hear that Shawn was able to provide all the information you needed and help you confidently submit your test. It’s great to know our support made the process straightforward for you.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Shawn from Chat Help Rocks!

I haven't tried the product yet as I had questions first. Shawn from their Chat Help was very polite and helpful answering all my questions and concerns. Will discuss ordering options with my family and proceed thanks to his help!

8 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. We’re glad to hear that Shawn was polite and helpful in answering all your questions and concerns. It’s great to know his support has helped you feel confident in discussing your options with your family before proceeding.

Kind regards,
Customer service team

Avaliado com 4 de um total de 5 estrelas

Seem to be some glitches with…

Seem to be some glitches with communications making it to my email and being able to log in to the website. I started a chat with Jordan and it cleared everything up and answered my questions. Thank you again

5 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. We’re glad to hear that Jordan was able to clear up the issues with your email and website login and answer all your questions. It’s great to know our live chat support helped resolve everything smoothly.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Cameron Was So Helpful

Cameron was extremely helpful and patient. I cannot thank him enough. Cameron is definitely a credit to your company.

5 de agosto de 2025
Avaliação não solicitada
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your kind feedback. We’re delighted to hear that Cameron was extremely helpful and patient. It’s wonderful to know his support made such a positive impression, and we’ll be sure to pass on your kind words.

Kind regards,
Customer service team

Avaliado com 1 de um total de 5 estrelas

I haven’t received my kit

3 de junho de 2025
logotipo da Test My Allergy

Resposta da Test My Allergy

Thank you for your feedback. I can confirm that your order was for our digital download option rather than a physical kit. I can also see that you’ve already spoken to our live chat team, who have provided guidance on the next steps for completing your submission. Please follow their instructions, and if you need further assistance, our 24/7 live chat team is always available to help.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

I reached out to Customer Chat for an…

I reached out to Customer Chat for an order status and was given great help by Jesse! Jesse clarified our order status and explained the delay was due to samples be transfered to their testing facility. Thank you for the help!

30 de julho de 2025
Avaliação não solicitada

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