Redemption.
I had a poor experience with this company who, I believed had exploited my initial interest in their product by covertly enmeshing me in an automated monthly subscription payment system.
They did however, answer my angry queries very quickly and politely, also, very importantly refunding the payments that had been taken from my account.
Their response was unexpected and welcome quick.
So while I still decry this practice of covertly (it’s always in the “small print “)
tying people into automatic subscription payments, Testora have proved honourable in putting it right.
I appreciate that.
Resposta da Testora
Hello Val,
This review appears to relate to a different company or service. TestOra Inc. is a Canadian health and wellness company based in Vancouver, British Columbia, and operates TestOra.com. We do not provide IQ testing or IQ-test subscription services. We are not affiliated with the Testora IQ app and have no access to its accounts, payments, subscriptions, or customer information.
We have received a number of enquiries from people trying to contact that separate service and have helped by directing them to the publicly listed support contacts below:
support@testora.pro
support@testora.space
We would appreciate it if you could remove this review from our profile and direct it to the correct company.
Kind regards,
TestOra Inc.
Vancouver, British Columbia, Canada