Test Your Intolerance Avaliações 

1.155
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It definitely pucked up on things I know I'm allergic to via skin patch testing. Was interesting to see a few other things on there I had no idea about. Not sure how scientific it is but it definitely... Ver mais

Avaliado com 4 de um total de 5 estrelas

Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not worth the paper it’s written on. Doesn’t test for most of the known allergens (covering their backs here?). Says I’m intolerant to everything- daughter’s was the same- except apparently she’s no... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant company i did a hair test anf have found lots of things that causes me to have rashes or other effects so now i know what foods and other things to avoid very helpfull as ive had reactions t... Ver mais

Detalhes da empresa

  1. Serviço de fitness e nutrição

Sobre Test Your Intolerance

Escrito pela empresa


Who are we?

The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.

Our values and our mission

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.

We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Why us?

Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.

  • Support 9,000+ people per month
  • Quality in-house laboratories
  • Endorsed by practitioners
  • Largest global network of testing

Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.

We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!

Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests

Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

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4,0

Todas as avaliações

(1.155)

39 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I had to wait over a month for 2x tests…

I had to wait over a month for 2x tests and some of the items that were not raised on the report are definite allergens

14 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello Caroline,

Thank you for your feedback.

Please note that our hair tests are intended to detect sensitivities and intolerances caused by the items listed. to detect and diagnose allergies, you would require a blood test.

Our processing time starts from the point we receive the sample at our lab. We are not responsible for the time taken for postage.

We apologise that on this occasion we weren't able to meet your expectation, thank you for taking the time to leave us a review.

Many Thanks,

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Jesse was most helpful on live chat

Jesse was most helpful on live chat

14 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Betty,

Thank you for your feedback. We’re so pleased to hear that Jesse was able to assist you so helpfully on live chat. We’ll be sure to share your kind words with him.

Customer Service Team,

Test Your Intolerance

Avaliado com 1 de um total de 5 estrelas

Never arrived

16 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello Claire,

We regret that this has happened with your order.

Please reach out to our 24/7 live chat team, so we can investigate the order and try to find a suitable resolution for you.

Thank you,

Customer Service Team,

Test Your Intolerance.

Avaliado com 2 de um total de 5 estrelas

Report too long

The test is simple to do but the report is endless. It should be summarised as I gave up halfway down.

15 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Patti,

Thank you for your feedback. We’re glad to hear that you found the test simple to complete, but we’re sorry that the length of the report felt overwhelming. Your suggestion to include a clearer summary is valuable, and we’ll share this with our team as we continue to improve our reports. We truly appreciate you taking the time to share your experience.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Excellent price for a very…

Excellent price for a very comprehensive test. I received the results quickly and amazed at its findings. Great company and good at updates and notifications. Definitely worth the money.

7 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Abigail,

Thank you for your detailed feedback. We’re delighted to hear that you found the test comprehensive, received your results quickly, and were impressed with the findings. It’s also wonderful to know you valued our updates and notifications. Your recommendation means a lot to us.

Customer Service Team,

Test Your Intolerance .

Avaliado com 1 de um total de 5 estrelas

Money making racket!

So many things were on my list of intolerances. Infact, most if it were things that I had eaten regularly all my life with no problems. I went to the GP for blood tests and the only thing that came back was a 'slight' fish/seafood intolerance. The doctor actually laughed when I told him about these test results. SAVE YOUR MONEY!

11 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Sally,

Thank you for your feedback.

Thank you for your feedback. We’re sorry to hear that you felt disappointed with your results and that they did not align with your expectations or your GP’s findings. Our tests are designed to provide insights that can be used as a starting point for further investigation into potential intolerances, but we always recommend that results are considered alongside professional medical advice.

Customer Service Team,

Test Your Intolerance.

Avaliado com 4 de um total de 5 estrelas
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Jules,

Thank you for your feedback. We’re sorry to hear that parts of your report were difficult to understand. Our customer service team is always happy to provide clarification and walk you through your results step by step. Please don’t hesitate to reach out to our 24/7 live chat team and we’ll be glad to help.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Very reliable

Very reliable

7 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Fiona,

Thank you for your feedback. We’re delighted to hear that you found our service very reliable. Your kind words are greatly appreciated.

Customer Service Team,

Test your Intolerance.

Avaliado com 1 de um total de 5 estrelas

Results took 3.5 weeks despite paying…

Results took 3.5 weeks despite paying for fast result service

7 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Colin,

Thank you for your feedback.

We're sorry to hear that you are not happy with the time your test took to be processed. Please note that fast track only applies to the processing of the sample after it has been received. The postal time does not apply to the fast track. We do not take responsibility for the sample until it is with us. Our records show that your test was processed in accordance to the fast track, which means the rest of the time is due to posting.

Many Thanks,

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Fantastic service , user friendly , smooth process all-around

Fantastic service , good they are on the market. Love the simplicity of the process. Highly recommend. Many thanks again

3 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Elisabeta,

Thank you for your wonderful feedback. We’re so pleased to hear that you found the service fantastic, the process simple, and that you would recommend us to others. Your kind words mean a lot to our team.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Really impressed with the ease of…

Really impressed with the ease of reading the support and lots of surprises with what could be effecting me. Started to make some changes already and feeling positive.

10 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Sarah,

Thank you for sharing your experience. We’re delighted to hear that you found the report easy to read and that the results gave you new insights into potential triggers. It’s wonderful to know you’ve already started making positive changes and are feeling the benefits.

Customer Service Team,

Teat Your Intolerance

Avaliado com 5 de um total de 5 estrelas

Excellent thank you

Excellent thank you

1 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello Maria,

Thank you for your feedback. We’re delighted to hear that you had an excellent experience with us. Your kind words are greatly appreciated.

Customer Service Team,

Teat Your Intolerance.

Avaliado com 1 de um total de 5 estrelas

This has SCAM written all over it

Kit arrived after 8 days. Poor delivery time.
Kit was sent back. NO RESULTS received.
Advised that they had never received back however they send a stamped addressed envelope so they are providing the return postage. If this goes missing so does technically my DNA sample which is now floating about somewhere in the UK.
Company eventually ask if I'd want another kit sent out which I don't as I don't want another sample going missing they then send form for a refund which I have never received.
This has SCAM written all over it. Poor delivery, poor communications and don't expect any refund when it goes missing. Had I sent this myself and paid for postage I'd take full responsibility however as this is provided surely this is the company's fault not mine. Not the case good luck you'll need it

1 de agosto de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello Paul,

We’re truly sorry to hear about your experience and the frustration caused by both the delivery delays and the issues with your sample return. We completely understand your concerns regarding security, communication, and the refund process. This is not the experience we want our customers to have. Please note that a member of the team will be in touch to have the situation resolved

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

It is so easy to do

It is so easy to do

8 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi John,

Thank you for your feedback. We’re delighted to hear that you found the process so easy to do. Your kind words mean a lot to us.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Very specific test

Very specific test, quick results

7 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello,

Thank you for your feedback. We’re pleased to hear that you found the test specific and that your results were delivered quickly. Your kind words are much appreciated.

Customer Service Team,

Test Your Intolerance.

Avaliado com 4 de um total de 5 estrelas

I received my test quickly & had a…

I received my test quickly & had a slight problem with the activation code so contacted the live chat. I spoke with Shawn & he was very helpful & sorted it in just a few minutes. I’m looking forward to receiving the results for my son.

5 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Adele,

Thank you for sharing your experience. We’re pleased to hear that your test kit arrived quickly and that Shawn was able to resolve the activation code issue for you in just a few minutes. We’ll be sure to pass along your kind words to him, and we hope you find your son’s results helpful once received.

Customer Service Team,

Test Your Intolerance.

Avaliado com 3 de um total de 5 estrelas

Customer service sadly lacking

Test was informative, but repeated attempts by me to try to obtain clarification on a couple of anomalies within the report were completely ignored despite numerous requests via email, twitter and Facebook

30 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Mr David,

We’re very sorry to hear about your experience and that your attempts to seek clarification went unanswered. This is certainly not the level of service we aim to provide, and we understand how frustrating this must have been for you. Please contact our 24/7 live chat team, and we will prioritise your request to ensure you receive the clarification you need. Your feedback is important to us, and we are committed to making this right.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Such an interesting purchase myself and…

Such an interesting purchase myself and my mother made.
The results were quite shocking and I've used the results to change what I eat

2 de maio de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Jennifer,

Thank you for sharing your experience. We’re delighted to hear that both you and your mother found the purchase worthwhile and that the results have helped guide positive changes to your diet. It’s wonderful to know the test has been so impactful for you.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

I had a question that was resolved very quickly

I had a question that I couldn’t find the answer to, so I used the instant chat feature on their website and Shawn was able to help me very quickly, he was kind and courteous and helped me resolve my enquiry quickly.

4 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Kim,

Thank you for sharing your experience. We’re so pleased to hear that Shawn was able to assist you quickly through our instant chat, providing kind and courteous support to resolve your enquiry. We’ll be sure to share your appreciation with him.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Contacted customer support and had…

Contacted customer support and had assistance from Cameron to resolve an email issue as wasn't receiving updates about my test. Turns out my son had entered the wrong email.

4 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Teresa,

Thank you for your feedback. We’re glad to hear that Cameron was able to quickly identify the issue with your email and resolve it so you could receive your updates. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test Your Intolerance.

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