Test Your Intolerance Avaliações 

1.155
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It definitely pucked up on things I know I'm allergic to via skin patch testing. Was interesting to see a few other things on there I had no idea about. Not sure how scientific it is but it definitely... Ver mais

Avaliado com 4 de um total de 5 estrelas

Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not worth the paper it’s written on. Doesn’t test for most of the known allergens (covering their backs here?). Says I’m intolerant to everything- daughter’s was the same- except apparently she’s no... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant company i did a hair test anf have found lots of things that causes me to have rashes or other effects so now i know what foods and other things to avoid very helpfull as ive had reactions t... Ver mais

Detalhes da empresa

  1. Serviço de fitness e nutrição

Sobre Test Your Intolerance

Escrito pela empresa


Who are we?

The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.

Our values and our mission

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.

We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Why us?

Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.

  • Support 9,000+ people per month
  • Quality in-house laboratories
  • Endorsed by practitioners
  • Largest global network of testing

Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.

We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!

Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests

Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

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4,0

Todas as avaliações

(1.155)

39 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Spoke with Cameron regarding my sample…

Spoke with Cameron regarding my sample results, very helpful and prompt with response. I feel confident that I will get my results in time after speaking with him. Many thanks Cameron.

3 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Pip,

Thank you for sharing your experience. We’re delighted to hear that Cameron was able to provide helpful and prompt support regarding your sample results. It’s wonderful to know he was able to reassure you and give you confidence about receiving your results on time.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

I have just been online to enquire…

I have just been online to enquire about my results as I haven’t heard anything I spook to Cameron she was very helpful

3 de setembro de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello,

Thank you for your feedback. We’re sorry to hear you hadn’t received your results yet, but we’re pleased that Cameron was able to assist you and provide the help you needed. We’ll be sure to share your kind words with her.

Customer Service Team,

Sensitivity Check

Avaliado com 3 de um total de 5 estrelas

Issues with delivery

Initially delivery did not arrive
When I spoke to someone they quickly arranged to send another set out
However, it was a couples set I booked and when they resent it they only sent for one person.
They did then send another pack for my partner

Although the delivery was not great the errors were dealt with quickly and professionally

20 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Nicole,

Thank you for sharing your experience. We’re pleased to hear that your test kit arrived quickly and that Shawn was able to resolve the activation code issue for you in just a few minutes. We’ll be sure to pass along your kind words to him, and we hope you find your son’s results helpful once received.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Rosealeen,

Thank you for your feedback. We’re delighted to hear that you were happy with the price and found the report fully detailed. Your kind words are much appreciated.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Easy to complete

Easy to complete, very comprehensive list of my intolerances.
It did take over 2 weeks to come back to me, maybe I should have paid the extra and got results back in a couple of days.

1 de julho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Gill,

Thank you for sharing your experience. We’re glad to hear you found the process easy and that the results provided a comprehensive overview of your intolerances. We’re sorry to hear the turnaround time felt longer than expected — we do offer an express option for faster results, and we appreciate your feedback as it helps us improve our service.

Customer Service Team,

Sensitivity Check

Avaliado com 1 de um total de 5 estrelas

This test was sent back to them over a…

This test was sent back to them over a month ago and heard nothing back even after numerous e mails not good

30 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello Shirley,

Very sorry for the lack of communication, any delays caused.

We can see that the results were already sent out to you on the 19th of Aug. A member of the team will resend the results for you, if there is any further issues please let them know and we will do our best to resolve this for you.

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Fast

Easy , convenient

30 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Shukhrat,

Thank you for your feedback. We’re so pleased to hear that you found the process easy and convenient. Your kind words are much appreciated.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

A very satisfactory experience.

Clear instructions, easy to take sample, results were returned promptly. Results were very comprehensive. Overall a very satisfactory experience.

23 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Miss Christine,

Thank you for your detailed feedback. We’re delighted to hear that you found the instructions clear, the sample process easy, and that your results were returned promptly. It’s great to know that you found the results comprehensive and that your overall experience was so positive.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Very pleased with the kit

I knew I had a gluten/wheat intolerance, and was struggling with other food stuffs. This test has confirmed those, and given me insight to other foods which I hadn’t realised could/do react for me

30 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Edwina,

Thank you for sharing your experience. We’re so pleased to hear that the test confirmed your known intolerances and provided you with new insights into other foods that may be affecting you. It’s wonderful to know the results have given you greater clarity and understanding.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

This is a good test…

Made me realise what I was intolerant to. All made sense.

30 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hello,

Thank you for your feedback. We’re so pleased to hear that your results gave you clarity and helped you better understand your intolerances. It’s wonderful to know the information made sense and has been useful for you.

Customer Service Team,

Sensitivity Check.

Avaliado com 1 de um total de 5 estrelas

Have yet to get the results

Have yet to get the results, seems to have been a very long drawn out process, I thought I was maybe being impatient but the fact you are asking me for a review suggests you think I have something to review!

29 de agosto de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Hi Debbie,

Our system shows that your results were released on the 1st of September. Please note that there is time taken for the sample to make it to our labs and also time for us to process them. The review is for the service you would have received at the point you contacted us.

Thank You,

Customer Service Team,

Test Your Intolerance.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service

30 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for your feedback. We’re glad to hear you found our service great and appreciate your support.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, results a re quick and the retest is a great addition. A good indicator on health that guides you to making the right choices.

30 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for your feedback. We’re glad to hear that you found the test easy to use, appreciated the quick results, and value the retest option. It’s wonderful to know the results are helping guide your health choices.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Very quick and helpful communication by…

Very quick and helpful communication by Avery. Thanks

29 de agosto de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for your feedback. We’re delighted to hear that Avery provided quick and helpful communication. It’s great to know your query was resolved efficiently.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Angel was a great help

Angel was a great help. Very efficient and pleasant to work with.

28 de agosto de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for your feedback. We’re glad to hear that Angel was efficient, pleasant, and provided the support you needed. It’s wonderful to know your experience was a positive one.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

I gave jess a 5 star because he helped…

I gave jess a 5 star because he helped my sort out my question about my order number as I couldn't find it any where in stead of telling me to go on the Web site and find it my self he actually typed it in for me to make my life easier

27 de agosto de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for your feedback. We’re delighted to hear that Jess went above and beyond by personally providing your order number rather than directing you to search for it yourself. It’s great to know his support made the process easier for you.

Kind regards,
Customer service team

Avaliado com 1 de um total de 5 estrelas

I did not receive my test in the mail

I did not receive my test in the mail. The money was paid in full up front. After several attempts to contact someone, I was unsuccessful. Also tried to get my money back, but to no avail. Very disappointed.

16 de fevereiro de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for sharing your experience. We are sorry to hear about the frustration caused. I’ve checked and can confirm that your order was for our digital test, which does not involve a physical kit being mailed. Instead, you receive a digital submission form by email with instructions on how to take and return your sample. Sometimes this email can land in the spam or junk folder.

Please reach out to our 24/7 live chat team with your order details, and we’ll immediately resend your submission form and ensure you can complete your test without further delay.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Answered my query promptly

25 de agosto de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for your feedback. We’re glad to hear that your query was answered promptly and that you received the support you needed.

Kind regards,
Customer service team

Avaliado com 5 de um total de 5 estrelas

Contacted company this morning about…

Contacted company this morning about receipt of my specimen
I engaged with a very helpful Cameron who was very polite and gave me the information I required
No waiting around . Excellent customer support

25 de agosto de 2025
Avaliação não solicitada
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for your feedback. We’re delighted to hear that Cameron was polite, helpful, and able to provide the information you needed without delay. It’s great to know you had an excellent customer support experience.

Kind regards,
Customer service team

Avaliado com 1 de um total de 5 estrelas

I don't know what to do with the…

I don't know what to do with the information that I have been given. It would be helpful to tell me how to proceed.

16 de junho de 2025
logotipo da Test Your Intolerance

Resposta da Test Your Intolerance

Thank you for your feedback. If you’re unsure how to proceed, please reach out to our 24/7 live chat team via the link on our homepage, and we can assist you straight away.

Kind regards,
Customer service team

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