The TEVA Men's HYDRATREK Water Sandals are an attractive Purple and Green colour with brown Soles.-The Size 11 is the correct fit -they seem quite wide.-I think that a Size 12 would have been a bit t... Ver mais
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Veja o que dizem as avaliações
The product is just fine. The customer support is a disaster. An absolute mastery of ignorance. The "next day delivery" fee is a scam. EDIT: The customer support indeed contacted me with a signific... Ver mais
A empresa respondeu
I love my Wraptor sandals but it took a day or two to get used to them. They take a bit of foot wriggling to get on the first few times but once on they’re very secure and don’t flop about. It’s very... Ver mais
A empresa respondeu
"These Teva Midform Universal Knotted sandals are a total win! They’re super cute, comfortable right out of the box, and the perfect height for everyday wear. Definitely my new go-to summer sandals!"
A empresa respondeu
Detalhes da empresa
Sobre Teva
Escrito pela empresa
Welcome to the official Trustpilot profile for Teva.
Thank you for sharing your reviews with us.Our story:
Pioneered in 1984, the original icon was created to give people the freedom to roam. We inspire those who crave experiences and connections, in whatever form they take, and our products are crafted to be accessible, versatile and a celebration of the independent spirit. Creator of the original sport sandal over three decades ago, the self-defining idea of freedom still holds true today with Teva products now sold in over 40 countries worldwide.Our community. Our environment:
We believe in good business. The kind that positively shapes our community, protects the environment and inspires future generations. Our Corporate Responsibility Program encourages us to look at the broader impact of our activities on our employees, customers, communities, and the environment as a whole.100% of our iconic straps are now made from traceable, verifiable recycled plastic. We want those who come after us to have the freedom to explore the outdoors tomorrow, so we're reducing our footprint today. Read more here
Free returns & exchanges
Free returns and exchanges are made easy in our online portal. Returns can take up to 15 working days once the parcel arrives back with us. Start a return or exchange.Our Customer Service promise:
At TEVA, your feedback is important to us and we carefully read your reviews for Europe. Our Customer Service team is always here to help you.Contact our Customer Services
Escrito pela empresa
Informações de contato
Deckers Europe Limited, , 130 Shaftesbury Avenue,, London, W1D 5EU, Reino Unido
- customerservices@teva-eu.com
- teva-eu.com
4,1
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sneller geleverd dan aanvankelijk was…
Sneller geleverd dan aanvankelijk was verteld.
Goed en mooi materiaal
23 de maio de 2026
Resposta da Teva
Hallo
Bedankt voor uw beoordeling op Trustpilot, wij waarderen uw steun enorm!
Met vriendelijke groet,
Jason 🙂
unteridisch
die sandalen am fussbett bei den riemen eingerissen. totelschaden. übelste qualität. hatte gehofft, das erste mal sei ein produktionsfehler. bei zweiten mal war der schuh innerhalb von ein paar tagen total eingerissen. die qualität ist unterirdisch. nie wieder. meine ersten sandalen hielten sehr lang. meine zweiten lang. die nächsten waren dann sehr schnell dahin.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Teva
Lieber Willi,
vielen Dank für Ihr Feedback und bitte entschuldigen Sie die entstandenen Unannehmlichkeiten.
Es tut uns sehr leid zu hören, dass die Sandalen bereits nach kurzer Zeit beschädigt wurden und Sie diese Erfahrung gemacht haben. Das entspricht selbstverständlich nicht unserem Qualitätsanspruch.
Bitte wenden Sie sich an unseren Kundenservice, damit geprüft werden kann, ob Ihr Artikel unter die Garantie fällt:
https://www.teva-eu.com/en/de/customer-service.html
Unser Team wird den Fall gerne für Sie prüfen und Ihnen weiterhelfen.
Nochmals entschuldigen wir uns für die entstandenen Unannehmlichkeiten und danken Ihnen für Ihr Feedback.
Liebe Grüße
Nana
Thank you
Thank you. Never had a problem with Teva. Delivery , I love the shoes comfortable day after day. Louise Rogers
23 de maio de 2026
Resposta da Teva
Hi Louise,
It's lovely to hear you love your comfortable shoes and that delivery was great! Thank you for your positive feedback.
Kind regards,
Mia
TEVA m'a été recommandée
TEVA m'a été recommandée, et vraiment j'ai tout de suite adopté ces sandales. Elles sont en cuir, elles sont légères et j'ai pu les enfiler sans problème malgré une opération récente du pied ; les sangles ne passent pas sur mon pansement/plaie.
Je suis très satisfaite. La livraison a été tres rapide !
22 de maio de 2026
Resposta da Teva
Bonjour Claire,
Merci beaucoup pour votre retour si positif.
Nous sommes ravis d’apprendre que les sandales TEVA vous apportent autant de confort, notamment après votre récente opération du pied. Savoir qu’elles ont été faciles à enfiler et adaptées à votre situation nous fait très plaisir.
Nous vous remercions également pour votre remarque concernant la rapidité de la livraison.
Toute l’équipe vous souhaite un excellent rétablissement et de très belles balades avec vos nouvelles sandales.
Cordialement,
Cordialement,
Dhyna
Teva Relation Clientèle
Easy to order and fast delivery
21 de maio de 2026
Resposta da Teva
Hi Ron,
I'm glad you enjoyed your experience. Thank you for your positive feedback!
Kind regards,
Mia
Schnelle Lieferung
Schnelle Lieferung, gute Grössentabelle die das Bestimmen der benötigten Schuhgrösse erleichtert. Sehr bequeme Outdoor Sandale. Auch nach mehreren Kilometern keine Beschwerden, hoffe sie hält noch lange…
17 de maio de 2026
Avaliação não solicitada
Resposta da Teva
Lieber Wolfgang,
vielen Dank für Ihre positive Bewertung!
Es freut uns sehr zu hören, dass Sie mit der schnellen Lieferung, der Größentabelle und dem Tragekomfort Ihrer Sandalen so zufrieden sind.
Wir wünschen Ihnen weiterhin viele angenehme und beschwerdefreie Kilometer in Ihren TEVA Schuhen!
Liebe Grüße
Nana
Duidelijke site
Duidelijke site, handige maattabel die je voet via je eigen telefoon scant en de juiste maat aangeeft. Ik heb mt 38, en de bestelde schoenen is dan ook mt 38 en het zit perfect. Na 4 dgn in huis.
Ik zal er vaker bestellen.
20 de maio de 2026
Resposta da Teva
Beste Yvette,
Hartelijk bedankt voor uw mooie review.
Wat fijn om te horen dat u onze website duidelijk vindt en dat de maattabel u goed heeft geholpen bij het kiezen van de juiste maat. We zijn blij dat de schoenen perfect zitten en dat de levering snel is verlopen.
We waarderen uw vertrouwen en zien u graag terug bij een volgende bestelling.
Met vriendelijke groet,
Coen
TEVA Klantenservice
Resposta da Teva
Bonjour Louis,
Merci beaucoup pour votre retour.
Ravis que tout soit parfait.
Nous restons à votre disposition si besoin.
Cordialement,
Cordialement,
Dhyna
Teva Relation Clientèle
Thank you for the prompt service
Thank you for the prompt service. Very pleased with my shoes
19 de maio de 2026
Resposta da Teva
Hi Bridget,
We are so pleased you are happy with your shoes and our service. Thank you for your kind words!
Kind regards,
Mia
Really good pair of sandals and fast…
Really good pair of sandals and fast delivery.
19 de maio de 2026
Resposta da Teva
Hi Joseph,
I'm so glad you love your sandals and our fast delivery!
Kind regards,
Mia
Disappointing delivery service provider
I am very happy with my purchase. However, disappointed that DPD is the delivery provided and I have to pay for it.
I was called this morning, by the DPD driver. Firstly, he didn't know the correct door number. Secondly, he said I have press the buzzer to get in. I said I'm no I am 26 not 28 and door open, it is on the 3 floor the lift is at the back. He said I know, I know. He said are you in. At which point I realise he wasn't the property and had no intention of delivering it today. It was when I replied 'yes I'm'. He was shocked and said he would there in a few minutes. Using DPD to deliver your product is letting you down. The customer is invested in TEVA not DPD.
19 de maio de 2026
Resposta da Teva
Hi there,
I appreciate you sharing your experience regarding the delivery of your recent purchase. We will be sure to pass this feedback on to our courier.
If you needed any further assistance please reach out to us at customerservices@teva.co.uk.
Kind regards,
Mia
Non ho mai ricevuto il mio ordine
Non ho mai ricevuto il mio ordine. Ho cercato di contattare più volte l'assistenza che se ne sono fregati. Non so nemmeno con che corriere abbiamo spedito e dunque nonostante il tracking internazionale mi dicesse che fosse fermo in deposito non ho mai saputo dove poterlo cercare.
30 de agosto de 2025
Avaliação não solicitada
Resposta da Teva
Gentile Chiara,
mi dispiace molto che abbia riscontrato un problema con il suo acquisto.
Purtroppo, non avendo fornito i dettagli dell’ordine nella sua recensione su Trustpilot, non ci è stato possibile individuare l’ordine a cui fa riferimento; o a reperire eventuali comunicazioni, in quanto l’indirizzo e-mail non è stato indicato.
Al fine di poterla assistere in merito alla sua richiesta, la invitiamo a contattare il servizio clienti via e-mail all’indirizzo customerservices@teva-eu.com, al fine di fornirle il supporto più adeguato.
Cordiali saluti,
Anne
Livraison rapide
Livraison rapide , chaussures conforme à la drscription , jevsuis ravie. Je recommanderai mes prochaines chaussures
18 de maio de 2026
Resposta da Teva
Bonjour Rolande,
Merci beaucoup pour votre retour.
Nous sommes ravis que la livraison ait été rapide et que les chaussures correspondent parfaitement à vos attentes.
Au plaisir de vous revoir pour vos prochaines commandes.
Cordialement,
Dhyna
Teva Relation Clientèle
I was very happy with the ease of…
I was very happy with the ease of purchase and choice of sandals available on the TEVA website.
Also the sandals were delivered exactly went I was expecting them, very good customer communication
15 de maio de 2026
Resposta da Teva
Hi Ann,
We are so glad you enjoyed the ease of purchase and prompt delivery of your sandals. We appreciate your kind words!
Kind regards,
Mia
Fast free delivery and item as…
Fast free delivery and item as described.
Intially thought the fit was too small but after adjusting properly seems fine. Just a pity there are no half sizes.
15 de maio de 2026
Resposta da Teva
Hi Ann,
I'm glad to hear you're happy with the delivery and item. We appreciate your feedback regarding sizing and will consider it.
Kind regards,
Mia
Delivered very promptly and like that…
Delivered very promptly and like that the packaging does not contain plastic
15 de maio de 2026
Resposta da Teva
Hi Kennedy,
I'm glad to hear you appreciate our prompt delivery and plastic-free packaging. Thank you for your feedback!
Kind regards,
Mia
Resposta da Teva
Lieber Andreas,
Es tut uns leid zu hören, dass Ihre Lieferung trotz Expressversand länger gedauert hat als erwartet.
Bitte kontaktieren Sie unseren Kundenservice, damit wir den Fall genauer prüfen können: https://www.teva-eu.com/en/de/customer-service.html
Nochmals Entschuldigung für die entstandenen Unannehmlichkeiten.
Liebe Grüße
Nana
El paquete no ha sido entregado en la…
El paquete no ha sido entregado en la dirección de entrega
Tampoco al portero
No me han notificado donde lo han entregado
Donde esta el paquete???
15 de maio de 2026
Resposta da Teva
Hola Paz,
Siento leer su evaluación sobre nuestros servicios.
He pasado sus datos a uno de nuestros representantes del servicio de atención al cliente que podrá ayudarlo y guiarlo más en este asunto.
Gracias,
Anne
Halterung gerissen
Nach zwei Tagen ist eine Halterung bei einem kleinen Ausrutscher gerissen, ohne besondere Belastung. Eigentlich nicht normal ? Die Sandale wurde aber ohne Umstände ersetzt. Top!
12 de maio de 2026
Avaliação não solicitada
Resposta da Teva
Hallo Stanislas,
vielen Dank für Ihr Feedback.
Es tut uns leid zu hören, dass Sie diese Erfahrung gemacht haben. Für weitere Unterstützung empfehlen wir Ihnen, sich direkt an den TEVA Kundenservice zu wenden: https://www.teva-eu.com/en/de/customer-service.html
Liebe Grüße
Nana
Resposta da Teva
Hi Natalia,
I am glad you enjoyed your purchase. We appreciate your kind words.
Kind regards,
Mia
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