The Barn has it ALL!Not only will you find a properly brewed coffee served with a smile but also get to enjoy a high quality pastry or piece of cake as the perfect pairing. This little gem has become... Ver mais
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Veja o que dizem as avaliações
The Barn hat mir einen schön gestalteten, höchstens lauwarmen Cappuccino serviert, der fast nur nach Milch geschmeckt hat. Eher meiden dieses Kaffee in Berlin Nähe Hackescher Makt. Zumindest wer eine... Ver mais
Kann die schlechten Bewertungen nicht nachvollziehen, zumal der Kaffee imho zu den besten Specialty Coffees der Welt gehört. Antwort auf meine Nachfrage per Mail kam auch super schnell und nett. Viell... Ver mais
A empresa respondeu
Habe am Wochenende des Black Friday bestellt. Im Laufe der Woche erhielt ich die Nachricht dass durch das hohe Bestellvolumen und Krankheitsfällen im Logistik Team Verspätungen auftreten können. Letzt... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
THE BARN Coffee Roasters are one of the leading Specialty Coffee Roasters in Germany. We roast some of the best coffees available on this planet.
Informações de contato
Wattstraße 10-13 , 13355, Berlin, Alemanha
- webshop@thebarn.de
- thebarn.de
Respondeu a 55% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
£14.95 for frozen chicken strips and…
£14.95 for frozen chicken strips and chips do I need to say anymore? Might as well gone to McDonald’s.
The Barn hat mir einen schön…
The Barn hat mir einen schön gestalteten, höchstens lauwarmen Cappuccino serviert, der fast nur nach Milch geschmeckt hat. Eher meiden dieses Kaffee in Berlin Nähe Hackescher Makt. Zumindest wer einen gescheiten Kaffee möchte.
The Barn has it ALL!
The Barn has it ALL!Not only will you find a properly brewed coffee served with a smile but also get to enjoy a high quality pastry or piece of cake as the perfect pairing. This little gem has become my absolute go-to coffee spot in the city. Be sure to ask the baristas for their bean recommendations if you want to take away some for home brewing.
Service and Quality
Really good selection of coffee both for having there and take away
Good roaster but bad service which is a shame
I had a monthly curator subscription for almost 2 years and in the beginning I was very pleased with the 2 bags of coffee they sent every month but in 2025 things start to change and I got the same coffee over and over. Quality was not always great and to make it worse sometimes I got nothing and it was delayed for a couple of weeks. They do send a lot of e-mail with promotions but good luck getting an answer if you have a remark.
Weder per Telefon noch per Email erreichbar
Dieser Onlineshopping ist eine Zumutung. Das Telefon ist seit einer Woche ausgeschaltet. Auf Emails wird ebenso seit einer Woche nicht geantwortet. Ich habe keine Information darüber, ob nun eine Lieferung versendet ist oder wann dies erfolgt.
The Wi-Fi was killed
The Wi-Fi was killed, the area cut, the chairs are cold hard wood.
Just a drop in quality from a place that existed for a long time.
Jedes Mal eine Überraschung!
Jedes Mal eine Überraschung!
Thank you for all the risks you are taking to make us try out new roasts constantly.
And that with all of us being so change adverse by nature!!!
And yes, I can say there is nothing comparable to what you offer.
Always nice to have a coffee from…
It is always nice to have a coffee from a Barn store. Thanks.
Freundlich und Lecker
Mir mundet der Kaffee immer sehr und die Mitarbeitenden sind sehr sehr lieb☺️🫶🏼
The best coffee in Berlin
The best coffee in Berlin, I have tried so many in so many places. Coffee from The Barn is always delicious. Now I have the monthly subscription.
Disappointed loyal customer
I have been a customer for a number of years and their beans are super high quality. Saying that, there seems to be a deterioration in customer service. On the odd occasion in the past when a delivery was late and I enquired there would be a speedy friendly answer with a good explanation. Usually I would receive orders within 4 days. On my last order placed on 8 Jan I received a UPS link with a delivery date of 15 Jan. Nothing changed and after the 15th of Jan and I enquired. I repeatedly got the same email saying there is a “fulfilment issue” and a link to the same UPS link. I pushed to know what that actually meant and eventually got told the package is still with The Barn. Then nothing. I received 2 promo emails one amusingly saying I must be low on caffeine. I replied saying yes because I haven’t recieved my order. I then got a reply on that from someone who really doesn’t seem to like their customers. I was told the issue is with UPS who probably didn’t scan the package and so I should wait. I said this information is conflicting and I was asked when they ever said they hadn’t sent the package. I sent them the comms to which they just said oh yes that was a chat bot over the weekend (it was a Thursday). Not at any point was there a sorry, other than from the chat bot. They then said they were happy resolve the issue by having me place another order and when/if the original order was resolved they would do a refund. So I was asked to spend more money and wait and see if things were at some point resolved. I declined and asked if anyone on their side had simply called UPS to see what the problem was. Magically an hour later my order was on its way and I have received it. Again, the coffee is exceptional, I will order it again but please do some simple customer service like calling UPS when there is an issue. And more importantly treat your customers with some respect.

Resposta da THE BARN
Das Perdonal am Potsdamer Platz kann…
Das Perdonal am Potsdamer Platz kann kein Deutsch. Sie sind nicht freundlich.

Resposta da THE BARN
Flagship Bohne enttäuschend
Elemental zum Testen geschickt bekommen. Egal, wie gebrüht wird, es schmeckt konstant nach Zitronensäure. Mit „fruchtig“ hat das leider nichts zu tun, geschweigedenn mit „schokoladig“ etc… Wenig Körper.

Resposta da THE BARN
Customer care is horrible
I have ordered coffee online and they shipped it after I sent an email over 2 weeks later. The customer care is horrible. They should find someone that knows how to talk to the customers. It doesn't even matter the quality of the coffee anymore.
Kaffe top Support und Lieferung Flop…
Kaffe top Support und Lieferung Flop also ich muss schon sagen 12 Tage vorbei immernoch keine Lieferung !
Ich hoffe sehr das mein Kaffe den ich Anfang Dezember bestellt habe pünktlich zu Weihnachten ankommt es sollte ein Weihnachtsgeschenk werden ! Schon sehr ärgerlich vor allem da auf der Website garantierte Lieferung bis Weihnachten steht da bin ich mal gespannt ! Zudem möchte ich erwähnen das wenn man dem Support schreibt die einfach nur antworten Zitat „Das wurde verschickt!“ Ja meine Frage war ob das auch tatsächlich bis Weihnachten ankommt es tut mir leid das ich gefragt habe war definitiv das letzte Mal das ich hier bestellt habe !
Vorsichtig !
Vorsichtig !! Lieferung dauert sehr lange. Weihnachten kommt zu plötzlich.
Aus den Bewertungen und Erfahrungen des letzten Jahreswechsels/Weihnachten nichts gelernt. Lieferung steht nach 10 Tagen immer noch aus !!

Resposta da THE BARN
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