I am back to see what became of the company that were trying to get every negative review against them taken down. Surprise surprise, they closed their website, refused refunds and didn't deliver th... Ver mais
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Veja o que dizem as avaliações
It really does have many thousands of games, but some games are repeated of different game systems, and at least one (Super Mario World) has many hacked versions or versions where someone saved it wit... Ver mais
A empresa respondeu
Overall on a scale from to 1 to 10 I give it a 8.5 The only thing that bugged me was the controllers because the PS1 and the N-64 games didnt feel the same playing those games on a 4 button controller... Ver mais
A empresa respondeu
Great Console! Altough a bit expensive, it arrived earlier than estimated, it has all the games I played as a kid. Only Cons are that progress in the game is not saved and that some games (specially f... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Quem digita stake reclame aqui, no fundo, quer medir confiança — e isso aqui é tratado sem rodeio e sem torcida. Em vez de empilhar queixas avulsas, o texto ensina onde reparar ao julgar uma marca: regra transparente, saque pontual, meios de pagamento e um suporte que não oscila. Um radar que põe duas marcas frente a frente e uma demo de roleta mostram isso na prática, com a demo correndo em saldo de treino, livre de risco. Os blocos são breves e assentam bem no celular, o tom permanece sereno e um resumo de perguntas dá conta do que mais surge. As informações partem de fontes públicas e passam por conferência periódica. Esta leitura corre sem vínculo com a marca por trás de stake reclame aqui; aposte com parcimônia, acerte limites de antemão e cheque sempre o que vale no site oficial antes de avançar.
Informações de contato
3,2
Bom
332 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good but can be better
Had a original Xbox that was reprogram similar to this. It was easier to used and also had built in game genie code for games that was easy to used. This have more game however confusing to used. Still have not figured out how connected a wireless controller. I guess, if I'm able to figured out how to customize it, I will rate higher.
13 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi David,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Even though there are a lot of games
Even though there are a lot of games, a lot of the "disk based" PC games do not work such as Apple II Ultima. It asks for you to put in a disk. That is just one example but there are others with this same issue. Most older console based games work though so that is a plus. However it doesn't justify the fact that all of the games DO NOT Work so even if you purchased the version with over 50,000 games, I would estimate that probably only 2/3 will work....if that. But it is still a lot of games.
Also the fan in the unit is pretty loud.
13 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi Rodney,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
I could not figure out how to play most…
I could not figure out how to play most games (C-64) and also getting in and out of games ...
12 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Brings back so many memories and my…
Brings back so many memories and my grandchildren love it!
12 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
50,000? Donno but there is LOTS!!!
I am not sure if there is actually 50,000 games or not however there are many.
The postage was very fast and in no time at all I was planning Where in the World is Carmen San Diego like it was 1986 again.
Some of the platforms on there I have never heard of and some of the games didn't load but since most of the same games appear on multiple platforms, if something didn't load, I just found it somewhere else.
Even though it cost a lot of Australian Dollars (the pricing is in US dollars), my niece and nephew have lost their minds at this console and brag to all their little friends at school. Totally worth buying it 5 Stars
12 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
I'm very satisfied with the game…
I'm very satisfied with the game system. Haven't played some of these games for years.
12 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Very good machine. I will buy another one as a gift
Very nice machine, the game is smooth.
12 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Controller wires way too short
The console itself is fine. Most of the games work... the problem is the length of the wires. Controller wires are like 3 ft, power cord wire is like 2 ft.
I have a big TV and can’t be standing 4 feet away. I had to invest in some 8 ft long USB extenders which are super bulky and take up a lot of space.
I would really have preferred a wireless controller option if I knew this would be such a problem... not even sure if there is one?
This experience has started turning into a money sink and I haven’t played in a month.
12 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
I'm not happy
EDIT:
Changed from 1 star review to 2, after getting the console to work, by using a different power supply I had laying around. All in all I still feel things are quite shifty, and there's a lot of redundant games in the console, as well as games you can't play with the controllers, as they can't supply the required inputs.
First off, I got offered a 10% discount, which showed up fine on the webpage, but once I paid, the full amount was withdrawn. I fif contact support, which seemed to go through Facebook? and haven't yet received a response.
At least the shipping was fairly fast, but far from free. Without having any say in it, the package got relayed through Germany, where I had to pay both toll and a fee amounting to more than 10% of the price I paid. I assume this is outside the control of The Best of Retrogaming, but they must be aware of this, and could at least inform about that risk.
THEN as I finally receive the unit, it doesn't work!
It simply keeps rebooting, over and over, with no signal or anything.
So now I just contacted support about that, at least I have a ticket going in their system, but I assume I'll have to wait ages for that too. Even if I end up utilizing the full 30 days return policy (Which seems doubtful will work based on other reviews I've read here) I'm still down the money I paid to DHL and toll, AND all the time I'm wasting simply trying to get what I ordered, in a working condition...
So yeah, sorry for the rant, but seriously, this is -not- okay!
As a side note, I noticed that their webpage says that it's selling for 50% off this week. Even that seems untrue, as the checkout still shows the original price.
12 de outubro de 2020
Avaliação não solicitada
Great plug and play buy
Not always comfortable with buying over seas, but company keep me informed every step. Took 8 days days so super fast. As for the game it’s literally was plug and play. No keyboard needed just controller. All games played really well.
12 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Pros and cons.
It has a lot of games which is good, but few games I miss a lot were not on.
The console case has a lot of details and is sturdy, but the controller is flimsy and buttons (D-pad, a/b/x/y, triggers) are not sensitive, making it hard to play some games that requires precise directions.
12 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi V Seng,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Resposta da Stake Reclame Aqui
Hi Jamie,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
I bought a console and it was excellent…
I bought a console and it was excellent which i rated five stars before, but I bought a separate megadrive style second controller And Inplug it in and the direction buttons don’t work. Only one or two of the buttons work
10 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
It's an amazing product
It's an amazing product. Fast shipping exactly as described. Highly recommend!
10 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Quick delivery and awesome performance
Quick delivery and awesome performance. It really works!
Great retro fun ⭐️⭐️⭐️⭐️⭐️
10 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
No regrets. Love it.
I shall start with my purchase. A little hiccup on payment side but is resolved quickly. Appreciate that.
Now the shipping , it arrive in less than a month, I didn’t really keep track how long but I feel its pretty fast.
Lastly the product, product is as described. I get the one with the most games option, upon running the system, I see alot of nostalgic games. Tested the games and seems to work. Only a few games probably you need to use some other kind of controller with R2 L2 functions. That I haven’t try but I read that it can be done.
In conclusion, I am happy with the purchase and I would say they are trustable. Thank you.
10 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
They took my money Without even sending…
They took my money Without even sending the Console. And they keep telling me they cant send the package because my Adress does not exist. I have never ever had any trouble with my Adress my entire life. Do not buy from this Company.
10 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Awesome
Came just as fast as they claimed. The product is very easy to use. Linked my ps controllers with great ease from instructions on their site. I've so far put around 150 games on my favorites list. Can access them all easily in one spot.
-edit after reading some negative reviews. You can modify controllers to safely reset according to what you want in the options menu. Saving will never be a problem if you do the safe shut down from the main menu. You can also overclock the system to play the games with latency issues, but I'd recommend a fan to keep it cool. And they list what comes with your package in great detail on the site. It doesn't come with the joystick controllers or a fan. Have fun! It's can receive updates and you can remove/add games on your own. They have instructions on their website for that too.
8 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Love it
Love it! All the classics. It was delivered to me in Australia in under 7 days from order. Lots of nostalgic fun - especially Tekken 3!
7 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Plays great!
System arrived earlier than expected, everything in good condition. Love the shell case it comes in. Incredibly easy to get working, very portable, and looks great! Only two minor issues: 1. The first time we played Paper Mario, it glitched at one point, but we restarted and it worked great. 2. We need to figure out a better way to get out of games and to the main screen so we can shut it off safely. Right now, if we shut it off, it basically goes to reset mode, which we can close out of easily, but still want to avoid. I'm sure that's more of a me issue than a system issue, though. Overall, I'd recommend this to anyone in my generation trying to recapture some of their childhood happiness.
7 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
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