I am back to see what became of the company that were trying to get every negative review against them taken down. Surprise surprise, they closed their website, refused refunds and didn't deliver th... Ver mais
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Veja o que dizem as avaliações
It really does have many thousands of games, but some games are repeated of different game systems, and at least one (Super Mario World) has many hacked versions or versions where someone saved it wit... Ver mais
A empresa respondeu
Overall on a scale from to 1 to 10 I give it a 8.5 The only thing that bugged me was the controllers because the PS1 and the N-64 games didnt feel the same playing those games on a 4 button controller... Ver mais
A empresa respondeu
Great Console! Altough a bit expensive, it arrived earlier than estimated, it has all the games I played as a kid. Only Cons are that progress in the game is not saved and that some games (specially f... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Quem digita stake reclame aqui, no fundo, quer medir confiança — e isso aqui é tratado sem rodeio e sem torcida. Em vez de empilhar queixas avulsas, o texto ensina onde reparar ao julgar uma marca: regra transparente, saque pontual, meios de pagamento e um suporte que não oscila. Um radar que põe duas marcas frente a frente e uma demo de roleta mostram isso na prática, com a demo correndo em saldo de treino, livre de risco. Os blocos são breves e assentam bem no celular, o tom permanece sereno e um resumo de perguntas dá conta do que mais surge. As informações partem de fontes públicas e passam por conferência periódica. Esta leitura corre sem vínculo com a marca por trás de stake reclame aqui; aposte com parcimônia, acerte limites de antemão e cheque sempre o que vale no site oficial antes de avançar.
Informações de contato
3,2
Bom
332 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Console
Great Console! Altough a bit expensive, it arrived earlier than estimated, it has all the games I played as a kid. Only Cons are that progress in the game is not saved and that some games (specially from the most recent consoles) do not function fully as te controller does not have joystick.
7 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Happy overall with console but there…
Happy overall with console but there are questions I have sent to your messaging service that I have not had a response from.
I wanted to know why messages and menus still appear in French, even though I have the setting switched to English?
7 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi David,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Very happy with the service 👍🏿👍🏿…
Very happy with the service 👍🏿👍🏿 already have recommended 2 of my family members to purchase a gaming console from your website 😊
Kind Regards
Michael Gerrard-Murphy
7 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Buyer beware here
Buyer beware here! Most of the games don't work. The controllers are sketchy at best.
7 de outubro de 2020
Resposta da Stake Reclame Aqui
Hi Thomas,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Everything came on time and is exactly…
Everything came on time and is exactly as advertised...awesome product!
7 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
This is everything they said it would…
This is everything they said it would be. there really is 12000 games on there. some of the graphics are not great but it is old technology, still able to play. some games are tricky to save but it is worth the buy if you enjoy all the old stuff. fast delivery too.
7 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Yeah
Blah blah blah just a but clunky some games do not load pain in the ass to sort if your not savvy with computers!! But over all great to play & its over priced.
6 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
The Good and the Bad
The Good: -First things first, they said the console should have arrived at my door next week and I received it 3 days later.
-The controler feels great.
-Almost every classics are there including special editions and extras (even a couple cheat codes).
The Bad: -Some specific games are having a minor latency issue.
-I thought I was going to receive the same modified controlers as illustrated on the website (it was including joysticks), but I didn't.
-I have experienced an issue for saving games and not being able to find it back.
-I have approached the customer service to ask for help with the previous issue, and they said they will contact me within 24 hours... It's been an entire week and I am still waiting!!
The Conclusion: Despite the fact that I still have issues with saves, which is a big deal for huge games like Final Fantasy, and that I felt ignored by their customer service, the console itself is awesome and I enjoy it. I would still recommend it.
6 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi Dany,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Meh, not a great buy
The game console is alright. Came in, scratched up, missing a controller (although they refunded me the one controller after I notified them). The controller advertised was not the one I received. I thought it was going to be the SNES controllers with the dual joysticks; it wasn’t. The system had pre-saved favorites on it already. The system won’t retain the games I favorited. Controller seems to glitch on occasion when scrolling through the games and systems options. The N64 games (super smash bros and Kirby 64 Crystal Shards) play terribly. It’s laggy and sometimes doesn’t open at all. They claim you can save your progress within the games, but you cannot. The system has A LOT of duplicate games on it. Overall, does it have an expansive list of games, sure, but you cannot play them all properly. I would look for other retro gaming systems out there. Not worth the price in my opinion.
6 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi Steeve,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Everything works great
Everything works great ! I have no issues whatsoever thank you ! 👍
6 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
All Star Service and Product
Product just as it is announced. Works perfectly from start. Very well packed and solid materials used. It will provide lots of hours of great fun.
6 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Definitely lots of fun to be had with…
Definitely lots of fun to be had with the console I bought but it wasn't everything I was expecting. Some of the games (eg. Super Smash Bros) were far too laggy to play. Also,some were either 100% Japanese or half Japanese. It was rather difficult to get the side panel off to access the 3rd and 4th USB ports, I felt like I was almost breaking it. It came in a nice cool little case, which was unfortunately too small to actually fit the console and all 4 controllers.(Even when it arrived)
Many of my old favourite games still work well so I will have heaps of fun playing them, also with thousands of games still playable it feels silly complaining that a few of them don't work, but it could have been better. It's just a matter of quantity over quality and they sure have a lot of quantity.
6 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I'm contacting you in regard to your TrustPilot review. We're sad to hear that our console & games did not meet your expectations. I would like to make things right for you.
We sent you an eamil requesting some information, pleasae reply back asap, so we can help you.
Alternatively, please let me know if you would like to return your console so I can send you the link to our Returns Portal.
Please let me know if you have any questions.
Thanks,
Enrique
Not so good
Ordering was easy and shipping was decent.
HOwever, I got this item and despite the default language being English, I had issues with several games not using English. One was an older Legend of Zelda game (which was the device 4 times - one right after the other) and the 2 I tried were both in French. Another game I tried I chose English as the language I wanted but the game loaded Spanish. I unfortunately do not speak or read either French or Spanish and was unable to play the games. Also with the item I ordered I understood it was to include The Legend of Zelda: Orcana of time game but that game was not included on my item. As of writing this I have asked to return the item but have not heard back from this company yet regarding if they'll take the item back. I don't recommend unless you're familiar with all the games and could play without understanding the language (if it's common for the langauges to be missed up)
5 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi Kyle,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution.
Thanks,
Enrique
My game does not working at all😭😭😭
5 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi Joakim,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
Very happy with this.
5 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Great system. Final fantasy memories
Great system!
Could've been on it all day! Final Fantasy memories
4 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Works as advertised
Works as advertised, fast delivery, and excellent customer service.
4 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi ,
I hope all is well and safe with you and your family.
Thank you for taking the time to leave us a 5-star review and sharing it to the TrustPilot community. We are very happy to know that you are very happy with your console. From the entire Management Team here at The Best of Retrogaming, we appreciate and thank you for your business.
I'm at your disposal, please feel me to contact us back and look for me if anything else comes up.
Take care,
Thanks,
Enrique
Customer Service
Cool console that has a ton of great…
Cool console that has a ton of great games. Unable to play many PlayStation games due to not enough buttons on provided controllers.
4 de outubro de 2020
Avaliação não solicitada
Resposta da Stake Reclame Aqui
Hi II,
I hope all is well and safe with you and your family.
My name is Enrique and I’m part of the Executive Team here at The Best of Retrogaming. I did see that my Team is already communicating with you via email. I'm intervening now and checking your email exchanges with us to get to the bottom of your issue and provide a resolution. I will be in touch within 24-48 hours with an update.
Thanks,
Enrique
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