The Bicycle Lounge Avaliações 

I bought a Cervelo Caledonia from the Bicycle Lounge in June 2026. The reason for purchase was simple. The service provided was exemplary from guiding me through various options and then bespoke fitting me to the bike chosen. Matt is highly knowledgeable and engaging but also a great communicator at all stages of purchase. I travelled 30+ miles to purchase my bike from the Bike Lounge and it was worth it. I can’t recommend highly enough.

Can't fault Matt and his staff,,excellent in all ways,,

Seamless from start to finish - highly recommend. Matt was fantastic, he helped find the right bike for my needs and did a perfect fitting. There’s no overselling, just straight & honest advice and options for you to consider. Thank you for a fantastic bike!!!

Great service. I’d go as far as saying it’s the best service I’ve ever received from a bicycle shop—in fact, from any business I’ve dealt with. Communication was excellent, and every question I had was answered quickly and professionally. Thank you for such a great experience. I’ll certainly be back for my next purchase and wouldn’t hesitate to recommend you to others.

Just picked up my second Wilier endurance bike from The Bicycle Lounge.
From the moment you walk into the shop Matt and the team make you feel most welcome and provide professional advice on all things bike .
I would strongly recommend visiting this establishment before purchasing a new bike.
They are one of the few independent retailers specialising in top end bikes that can be found in the North West.
Gareth

I booked in for a bike fitting at the bicycle lounge as I was struggling to get any sort of speed out of my new road bike. The staff were very knowledgeable, professional and friendly. After a short analysis, my measurements were taken and Matt advised me that the new frame was too small for me. With Matt’s advice I got the right size frame and he was also able to answer all questions & queries regarding the upgraded frame and gear set. He was also able to fit me in with a last minute bike fitting when the new frame arrived so I was able to race the following weekend. I would highly recommend the service Matt and his team deliver to everyone. Thanks again.

Very professional service & explained everything about my new bike & the purchase was seamless.

Got my dream bike in Feb 25 and love it. This is by far the best cycle shop and always a great place to visit. Had to take mine back due to a Di2 issue. Can't thank them enough, some places once they have your cash the service drops off but not here. Check, fixed, sorted. Thankyou Matt, Sean and Paul. I just need to get my friend sorted now, so we will be back.

See you all soon.
Dave.

Excellent customer service from Matt and Shaun, friendly, knowledge and got my Bianchi Specialissima at a great price. Even though it's over three hours drive each way, I would happily buy from them again. Highly recommended.

I am the very happy recipient of a Pinarello F5, and I cannot recommend The Bike Lounge in Ormskirk highly enough.
From the moment you walk through the door, the level of service is absolutely faultless. The team are friendly, welcoming, and their knowledge is second to none.
What really sets them apart is their approach to customers. They genuinely listen and take the time to understand exactly what you need. I had a budget, and this was fully respected with absolutely no pressure selling. Their focus is clearly on ensuring the rider is happy and confident with their choice, prioritising what’s right for you rather than what might maximise profit.
I was properly measured up, and stock was checked to ensure the correct size was available. When the bike arrived, I returned to the shop where Matt took the time to carry out a professional bike fit. I’ve also been invited back free of charge should any tweaks be needed to my setup, which really speaks to their ongoing commitment to customer care.
I wheeled the bike out of the shop feeling like the most important customer they’d ever had. It’s clear that customer service is their top priority, with bike sales a close second.
I am one very happy customer—thanks to Sean and Matt

The guys at TBL are ‘top draw’, they are 5 stars in every way. I would have no hesitation recommending anyone to them for services , components or their bike range (which is also terrific!). Their customer service is excellent - they recently helped sort my many issues and the ones they couldn’t they had no hesitation pointing me in the right direction.
If you want to buy a bike , upgrade a part or get tuned up these are the guys to book time with.

I’ve just purchased a Pinarello F5 from the bicycle lounge i received an excellent service from start to finish including a bike fit and advice regarding the best size and set up for me , a big thank you to Matt and the team there great people to deal with 👍
Harry

Another great bike purchase from Matt and his team at the Bicycle Lounge.From start to finish the advice given was excellent for the type of bike needed for comfort and endurance cycling.

After looking at bikes from some of the larger discount retailers, it became obvious very quickly, you can end up feeling like just another number. There didn’t seem to be much interest in answering detailed questions or helping personalise a bike to suit the rider properly.

That’s why dealing with The Bicycle Lounge has been such a refreshing experience.

What really stands out is the knowledge and passion that Matt Middleton brings. This is someone who has spent most of his life deeply involved in the racing scene, and that experience genuinely shows in the level of advice and attention you receive.

Buying a high-end race bike is a big investment, and having somebody who is willing to spend time discussing setup, fit, components, riding style, and personal preferences makes a massive difference. The whole experience feels personal rather than transactional.

There’s also something important about supporting a small independent cycling shop run by somebody who truly lives and breathes the sport. You simply don’t get the same level of care, enthusiasm, and genuine customer service from large warehouse-style dealers.

If you value expert advice, personal service, and dealing with people who are genuinely passionate about cycling, I’d highly recommend The Bicycle Lounge.

Brilliant service, great staff, amazing shop with great range of top spec bikes. Handover/bike fit process was really good, nothing was too much trouble. Thanks to Shaun and `Matt. Top guys.

What can I say about Matt and his team at the Bicycle Lounge, apart from fantastic. From my first visit to the shop in September until I picked up my Pinarello Dogma F in April , the hole experience has been brilliant.
Matt couldn't do enough for me, the advice and guidance he gave was invaluable.
I can't recommend the Bicycle Lounge enough.

Good selection of high end bikes. Excellent service and support. Very pleasant shop with great staff and local parking. Not local to where I live but worth the trip to buy my new bike.

Just bought a Pinarello F5.
Fantastic customer service from the first second I walked into the store. A big thankyou to Sean who spent an hour or so advising me on my options, and talking me through the whole purchasing process. Such a friendly and knowledgeable bloke. Thanks Sean for all your help.

The kindest people, so friendly and helpful when it comes to bikes. They want you to be the most comfortable on your bike and will listen to you and support you to get there.

Superb shop, excellent quality bikes in display and the advice and service I had from starting my search to collecting my new bike was excellent.

Matt is a great guy and I would highly recommend his business.