The Bicycle Lounge Avaliações 

The service at Bicycle Lounge was second none. Nothing was too much trouble. The preparation of the bike and the fitting were excellent. After sales service was equally as good. Would definitely recommend and will be going back.

The Bicycle Linge has just sorted a new frameset for me. Following a crack in the frame, Matt Middleton liaised the the bike manufacturer, to ensure it was replaced under warranty. The result is a brand new Cervelo Caledonia, with Shimano 12 Di2. It suits my high mileage, frequent riding exactly to my needs. It is a superb bike. This is the fourth bike I've purchased from The Bicycle Lounge. Matt provides the personalised service, attention to detail, common sense and value for money is why I return again and again.

Another exemplary service provided by Matt and the Bicycle Lounge Team.

Having had my bike written off in a non-fault accident, Matt went above and beyond by helping me navigate the murky world of solicitors and ambulance chasers.

With it agreed that my bike would be replaced with a current equivalent model, Matt even told me I could take the money and buy any bike from any shop - that was never going to happen.

You don’t need to go anywhere else whether you want a bike, an inner tube, a helmet or just some advice - this is a proper bike shop staffed by proper cyclists!

Thanks once again to you all - I will remain a loyal customer for evermore! 🙌🏼

I recently successfully took part in Ride Across Britain - cycling with 800 other people across the length of Britain over 9 days.
As part of my preparation for this event I took my bicycle and me to the Bicycle Lounge in Ormskirk for a bike fitting as I’d experienced a number of issues with neck pain and saddle sores.

Matt is an expert and gave me a frank and honest assessment of what I needed both in terms of parts, maintenance as well as some ideas on core strength exercises I could do.

Matt advised me to go for a more expensive brand bicycle tyre due to its reliability and his experience with the product, I balked at the cost initially but I had no punctures for the 100+miles I completed in training post this visit nor on the 980miles on the ride itself. Compare this to my fellow cyclists on the event who were inundated having to fix punctures in the middle of a downpour or on the side of a busy road - I admit to feeling a little smug.

Matt’s team undertook the work that they said they would do and were quick and efficient, Matt was concerned about me setting off with a brand new / not broken in saddle so loaned me a test saddle for the ride - again no issues but a number of riders pulled out with saddle sore complications.

In short why should you use the Bicycle Lounge vs an online retailer? Unparalleled access to some of the best cycling advice, fantastic service and a dedication to making sure you have the best cycling experience you can have.

Support your local bike shop - in this case you won’t regret it.

Second bike I have bought from Matt and the service and communication has been superb. This was a bespoke build and everything has been faultless.

Being an independent, the service has been first rate one to one, and although I’m not local, I wouldn’t hesitate to use The Bicycle Lounge in the future.

I’ve bought many bikes over the years but I really can’t remember ever receiving service like I did from these guys..
From start to finish every question and concern was addressed……Couldn’t ask for more, well done team. PS love the new bike.

Had a bike fitting with Matt. Matt was really thorough with the bike fit and sorted out some long standing issues I had with a number of bikes. Then sorted out the set up on both of my bikes. Great service, prompt and great communication, will definitely go back time and time again.

Matt and Howie have been brilliant in processing my order and matching my needs to the right road bike. All this from 250 miles away. Great service and customer engagement advice and support. Where else would you go for a bike!

The Bicycle Lounge and Matt is absolutely fantastic, i purchased a brand new Dogma F. The staff were very courteous and Matts knowledge and expertise made my purchase of such a high end bike enjoyable and relaxing. Matt wants you to enjoy the experience and the bike. His attention to detail with measuring me and fitting was absolutely spot on. The price was extremely competitive, I travelled over 200 miles to get the bike, bang on spot on service. Highly recommended. If you want someone you can trust and rely upon The Bicycle Lounge is the place to go, they don't just want to sell you a bike, the want to provide a most enjoyable experience so you return.
Well done The Bicycle Lounge.

Helpful advice as always - proper bike shop.

Great friendly service from the team at the Bicycle Lounge when purchasing my Pinarello F5, set up perfectly by Matt, highly recommend, thanks again.

Matt was very knowledgeable and helpful. Everything regarding the purchase was as expected and the free bike fit was an added bonus. I found the innovative shop display particularly impressive. I would definitely consider purchasing from this store again and, given I live on the south coast of England, that speaks volumes.

I had issues with my Di2 gears and brought my bike in. I advised them of a pending long ride to France due and wanted them to ensure my di2 worked as it was intermittent. They almost instantly got it working but were happy to look into my concerns due to the intermittent nature of the problem. They identified a complex issue deep in the bottom bracket and this was resolved fully and on time. The bike worked beautifully after that with a few more tweak they did. Very reasonable pricing and I’m please to say we did this long ride without any issue. Well done boys ! Abbas

My first experience was in 2009 buying 2 folding bikes ( Ridgeback). Since then I’ve bought 3 hybrid bikes. All of them have been maintained by Matt and his team (particularly Paul). Service is excellent. They listen carefully and respond promptly, always doing their best to help maintain my (usually) 3 rides each week throughout the year (about 5500 miles). I have recommended them to anybody who is looking for a reliable, knowledgeable and trustworthy business.

I purchased my Pinarello F7 back in March this year, and I am very happy with my new bike! From choosing to fitting to finally riding, Matt’s knowledge and experience shines through! Like going to the Taylor’s, the bike is made to measure, and like all good Taylor’s, if there needs to be some minor adjustments / tweaks, not a problem! The customer journey I’ve been on has been excellent, and I can’t recommend Matt and his friendly, dedicated team highly enough! Thanks guys , Ian ❤️🚴‍♀️👌

I am a long term customer here, Matt and the team are always on hand to help, advise and never disappoint.
On this occasion I've managed to save enough pocket money to purchase a new bike, with top tier service from start to finish.
Brilliant advice, a bike fit to boot and lots of useful hints and tips brought the excitement of new bike day, a Christmas in July!
I'm lucky to have TBL on my doorstep, but they are well worth travelling to. It pays to go local and get this level of service.

Mid life crisis averted!! Matt and team at the Bicycle Lounge have been outstanding. Helped me to choose a bike brand to suit my budget, riding experience/ability and with an eye on the future so not to buy twice. Full, detailed bike fit on a Pinarello Prince and with superb after service. Always on hand to help with questions and advice. Local to me but would travel far and wide for this level of service, care and personalisation. Thanks G

Great service, lots of beautiful bikes in the shop to drool over.
Helpful & knowledgeable staff who take pride in helping you find a bike that is right for what you want to do instead of trying to sell you the most expensive ride they can.
Love my new bike & highly recommended the Bike Lounge

Matt and his team were fantastic.
Just bought a Pinarello, Matt guided me through the process and put together the perfect package for me. They are very customer focused. Nothing is a problem and “just come back and we will fix it”

Very friendly staff and excellent service throughout. Good communication and the bike came with a free computerised bike fit. I am delighted with my bike and the build was perfect. I would highly recommend the Bicycle Lounge