great place to play and have fun. they have a nice selection of providers (they should remove the names of the ones that have no games available anymore). redemptions are just like most casinos, but o... Ver mais
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Veja o que dizem as avaliações
Do not spend your money or play on this site ! the people on here are lying it's a straight money grab scam..I paid in two times to try the sites ⁸out and the games do not play smooth and rig to not h... Ver mais
I like a few of their games I cannot find elsewhere. the customer service awesome, and I am sure they get a lot of crap from people. if youre kind with yor concerns they will be super helpful and make... Ver mais
A empresa respondeu
The gaming platform is decent but the redeemation time is awful. It's funny how you don't have to go through all the red tape in order to play. Monies are taken instantly. Redeemation is totally diffe... Ver mais
A empresa respondeu
3,0
Bom
184 avaliações
Respondeu a 79% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Banned?
Played last night, I won. I made a withdrawal. Today I go to log in and it says I'm banned. I asked chat why I'm banned and they said I have 2 accounts. My log in info is saved and I have made a withdrawal before. They can't confirm the email they said I have the duplicate account with. My wife tried to log into her account and its banned as well. So your spouse cant have an account of their own. So my withdrawal is forfeited and my account banned. This is straight up BS. They can't fix the issue. But they can take my deposit. They dont want to help because I won.
25 de maio de 2025
Avaliação não solicitada
Resposta da Theboss.us
Thanks for sharing your feedback. To clarify, our system automatically detects and flags accounts that appear to be duplicates in order to prevent abuse and ensure fair play for everyone. This includes accounts created from the same device, IP address, or with overlapping information.
We know this can sometimes affect players who share a household, and in those cases, we encourage users to reach out to our support team directly at support@theboss.casino with full details. Our team is happy to review each case carefully and work toward a fair resolution.
Banned my account after cashing out. STAY CLEAR
I recently won $500, cashed out, and then they banned my account. Scam!! This casino is only one per household, and they do not care if you personally only have one account. Reffered my brother to this casino, really wish I hadn't!! If you like to refer friends and family to casino sites you find, don't go with this one, they will ban you if you win and cash out.
23 de maio de 2025
Avaliação não solicitada
Resposta da Theboss.us
Thanks for your feedback. Just to clarify, we have a 1 account per IP policy. Accounts can be flagged due to similar logins, shared devices, or activity that appears linked.
We encourage you to please contact support@theboss.casino so we can take a closer look and help resolve the issue.
This casino is a scam and will BAN your…
This casino is a scam and will BAN your account after u reach cashout.
15 de maio de 2025
Avaliação não solicitada
Resposta da Theboss.us
We’re sorry to hear about your experience. Please know that we take account safety and fair play very seriously, and any decision to restrict access undergoes thorough review with multiple safety checks in place.
Kindly reach out to us at support@theboss.casino so we can investigate further and assist you directly.
This sweepstakes casino is by far the…
This sweepstakes casino is one of the worst. I've been logging on everyday and spin the daily wheel only to receive goldcoins every single day. No sweepstakes coins ever. When reaching out to customer service I get short handed by Michelle, I wasn't done talking. This site needs closed down. They're not operating legally.
23 de abril de 2025
Avaliação não solicitada
Resposta da Theboss.us
Thank you for your feedback. We're sorry to hear about your experience and take your concerns seriously. Our daily wheel operates on a randomized system, and while gold coins are more common, sweepstakes coins are included as part of the prize pool.
Regarding your support interaction, we apologize if it felt dismissive. That’s never our intention, and we’ll review this internally to ensure better service moving forward. Please know that we operate in compliance with all applicable regulations and are committed to providing a fair and secure environment for all players.
If you need further assistance, feel free to reach out anytime at support@theboss.casino.
Got ride of this shit
Got ride of this shit , signed up lost $200 with out hit not a single bonus , this is really scam , not recommended they will steal your money .
I did self exclusion from this garbage .
22 de abril de 2025
Avaliação não solicitada
Resposta da Theboss.us
Sorry to hear about your experience. We understand it can be frustrating when luck doesn’t go your way. Our games use certified RNG systems to ensure fair play, but outcomes may vary.
We respect your decision to self-exclude and take responsible gaming seriously. If you have any questions feel free to contact support@theboss.casino.
Thanks for your feedback and best wishes.
awful customer service and extremly…
awful customer service and extremly difficult verification process. I took 10+ photos with my ID, and they kept saying it wasnt good enough. Complete waste of time.
16 de abril de 2025
Avaliação não solicitada
Resposta da Theboss.us
Thanks for sending your photos. To complete your ID verification, we just need a clearer image.
Here are a few quick tips to help get your documents approved faster:
• Use natural lighting or a bright space
• Hold your camera steady to avoid blurriness
• Make sure your lens is clean
• Ensure all ID details are fully visible and easy to read
Once your ID is verified, you’ll be all set to enjoy the full account features. If you need help at any point, our support team is ready at support@theboss.casino.
I was gonna make my first withdrawal…
I was gonna make my first withdrawal and the banned my account
😡😡
dont know why
15 de março de 2025
Avaliação não solicitada
Resposta da Theboss.us
Hi Natalia,
It's strange that you "don't know why" and yet you replied from two different emails about this matter (connected to two of your three accounts!) and we were very clear that creating Duplicate Accounts is a breach of our Terms and Conditions and results in account closure of all accounts - the same Terms and Conditions you agreed to when signing up. As we have a generous Welcome Bonus, it's important that everyone only takes it once.
All we can say is follow the rules, have fun and win big...it's THE BOSS!
The boss casino is a bunch of thieves
The boss casino is a bunch of thieves. I've had my account on the boss for a couple months and when I won and tried cashing out they said I had duplicate accounts and wouldn't pay me and closed my account. I have only ever had one account and no one has ever had access to said account. Customer service is garbage because they don't help with anything they just close account and steal your money. DONT PLAY THIS CASINO THEY WILL STEAL YOUR MONEY AND JUST FALSELY CLAIM YOU HAVE DUPLICATE ACCOUNT.
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Theboss.us
Hi Shawna, your account was shown to have been used along with another account for a period of more than two months simultaneously - same cell phone, different locations but always together, within seconds of each other. This is clearly behavior of a shared account which is a breach of our Terms and Conditions. TheBoss.Casino paid a player a $2,000 cash prize the same day your account was closed so please don't spread lies out of frustration. Follow the rules, have fun and win big...it's THE BOSS!
Resposta da Theboss.us
Hi Dustin, thanks for the feedback and for playing. It's THE BOSS!
MY WELCOME BONUS EXPERIENCE
I was very skeptical at first. The site is new and very glitchy. However, with my past experiences, playing on new online casinos that are just starting up. This seems to be a VERY common issue. That slowly dissapears OVER time.
MY EXPERIENCE. I made an account on 10/27/24. They gave me a welcome bonus of 3 s.c or big bucks as they call it. I hoped on Slayer Inc. A very very hard game to get the bonus. Played on $0.20 hit for 260. Jumped up to .40 hit a couple bonus's, Nothing major. THAN BAM ALL THE WILD LINES DROPPED AND EXPANDED. NEXT THING I KNOW I WON THE MAX PAYOUT!! CONSIDERING THIS HAS NEVER HAPPENED TO ME BEFORE, HITTING THE MAX WIN ON A SLOT.
I was again very skeptical and nervous. I was not yet verified. THIS HAS NEVER HAPPENED TO ME. This site can't be real. WELL I proceed to get verified. GUESS what messed up on my birthdate SIGNING UP. Great definitely not getting my winnings. Well I messaged customer service. They responded in 3 hours on the weekend!! We exchanged a few chats. MAX 3 hour wait. Which is incredible for online casinos. Customer service than explained i had a big win it could take up to 7 days to verify. HOWEVER IT TOOK 24 HOURS, I KID YOU NOT FOR 6000 DOLLARS to be paid to my crypto wallet! FROM THE TIME OF SIGNING UP, WINNING, GETTING VERIFIED, AND FINALLY MY REDEMPTION TOOK 2 DAYS TOP. IM STILL IN SHOCK AS YOU CAN SEE. I LOVE THIS CASINO. GO CHECK THEM OUT!
CUSTOMER SERVICE- EXCELLENT AND FAST REPLIES.
REDEMPTIONS- FAST
GAME OPTIONS- Very difficult slots but with great payouts!!
27 de outubro de 2024
Avaliação não solicitada
Resposta da Theboss.us
Hi Josh, it's great you chose to let people know what we are all about @ TheBoss.Casino - big wins, fast redemptions and great customer service. Thanks for playing, it's THE BOSS.
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