The Delivery Group Avaliações 

109
O TrustScore é 3 de um total de 5

2,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Their rating on here means no company should be using them to send out orders. Still no package, still no update, no response to emails for five days. Trash company. Why are companies using them to d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have worked with The Delivery Group for over ten years and the relationship goes from strength to strength. What sets them apart is the genuine access to senior management and the depth of market k... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Delivery Group has not only been great in handling our e-commerce packets over the past 4 years, but also a fantastic partner to help our business grow. Matt, our account manager is always at th... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Not very impressed at all. They take an age, compared to other couriers. The tracking is completely shambolic, updating on every thing that happens to your parcel (14 steps in 3 days, none of which in... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de logística
  2. Serviço de frete e correio

Escrito pela empresa

The Delivery group offers a wide range of Bespoke logistics services, powering E-commerce solutions domestically and internationally. We solve your complex shipping needs whether this be single piece items, Fulfilment solutions, Technology or specialised services, we are on hand to help.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

109 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 61% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(109)

55 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

AVOID

Tracking ID: JJD0002232090521154

Ordered on 17th March from cotswolds books on Amazon. Expected delivery date 20th March. 22nd March get an email in the AM that it is out for delivery. Get an email then at 9pm (same day) saying it will now be delivered by 26th March. ITS A BOOK. How does it take 9 days to deliver a book. DO NOT BUY ITEMS FROM COMPANIES WHO USE THIS COURIER SERVICE. The book I ordered was for my holiday. I won't get it in time now. How are companies so INCOMPETENT. I have left a bad review with the cotswolds book company, hopefully they end their contract with the worst courier company in the UK. Worse than ANY of the other courier companies. AVOID.

22 de março de 2025
Avaliação não solicitada
logotipo da The Delivery Group

Resposta da The Delivery Group

Hi Heather,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We don't actually deliver the items ourselves we have delivery partners that complete the final mile delivery. The final mile courier is decided by your sender. We look forward to hearing from you.
Thanks
The Delivery Group

Avaliado com 5 de um total de 5 estrelas

A top firm thanks

sorry wrong delivery firm am getting old this firm is first class glad Amazon have sense to use them sorry for early review too much going on just now

22 de março de 2025
Avaliação não solicitada
logotipo da The Delivery Group

Resposta da The Delivery Group

Hi Peter,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We don't actually deliver the items ourselves we have delivery partners that complete the final mile delivery. The final mile courier is decided by your sender. We look forward to hearing from you.
Thanks
The Delivery Group

Avaliado com 1 de um total de 5 estrelas

My parcel was delivered to the wrong…

My parcel was delivered to the wrong address, despite being fully and correctly addressed. And the companies feedback process is dreadful. I was allowed to say the delivery was"not so good"!

23 de fevereiro de 2025
Avaliação não solicitada
logotipo da The Delivery Group

Resposta da The Delivery Group

Hi Tim F,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Avaliado com 1 de um total de 5 estrelas

Horrible delivery service

Horrible delivery service! Kept extending the delivery date by the day and the product has not shown up in two months. Cancel immediately if you buy from amazon and see the delivery group listed to deliver your order! The absolute worst and an actual scam!

13 de janeiro de 2025
Avaliação não solicitada
logotipo da The Delivery Group

Resposta da The Delivery Group

Hi
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Avaliado com 1 de um total de 5 estrelas

AVOID!!!!!!!!

Ordered item from Amazon on December 12th, it cleared customs on the 18th of December, but the item has yet to be delivered and it is now the 9th of January. Terrible company. AVOID AT ALL COST!!!!!!!

12 de dezembro de 2024
Avaliação não solicitada
logotipo da The Delivery Group

Resposta da The Delivery Group

HI BA Decker,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Avaliado com 1 de um total de 5 estrelas

Terrible service ever....the delivery…

Terrible service ever....the delivery keeps being moved from day to day. Avoid at any cost

6 de janeiro de 2025
Avaliação não solicitada
logotipo da The Delivery Group

Resposta da The Delivery Group

Hi Luna Rizzo,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Avaliado com 1 de um total de 5 estrelas

Order made via Amazon 3 weeks ago

Order made via Amazon 3 weeks ago. Parcel stops at the Customs. Delivery asked to contact them, but no references to phone number or email. I bought a book in the UK for a student in Belgium..... How can that be blocked at the Customs for so many days..... Never again

20 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This has to be the worst delivery…

This has to be the worst delivery company ever. I won’t but from
Amazon sellers if they use The Deliverv Grouo as they’re hopeless. Tracking info is appalling and no prewarning of delivery !!! I’d give them 0 if possible

15 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No attempt at delivery. Items left in garden

A number of books ordered through eBay were "delivered" by this company by leaving the box in my garden in the rain without any notification of delivery. On reviewing my CCTV there was no attempt to knock, at my door, no card left to notify of where the item was left... Just a message via eBay that my item had been delivered.

This is the second time the company have done this, and looking at reviews here it seems to be their standard approach. Absolutely disgraceful

10 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered items from Amazon 16/10…

Ordered items from Amazon 16/10 delivery was to be 19/10 I needed these quickly. It's now 26/10 and still no sign of items. Apparently been sitting with Royal Mail since 21/10. AVOID all dealings with these people, tracking useless and terrible service.

26 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No notice of delivery, book abandoned in rain

I ordered a book from Sage publishers and it was unfortunately delivered by this company. I received no notification of the delivery, so my pricey academic book spent an unknown number of days hidden in my front yard in the pouring rain and is now water-damaged.

19 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible Service - Unprofessional and Disappointing

I paid for expedited delivery, but unfortunately, my parcel was handed over to The Delivery Group. The delivery date kept changing, and there was absolutely nothing expedited about it.

When the item finally arrived, the delivery agent ignored my front door and decided to dump the parcel in my back garden instead. After I signaled that I was home, he casually came to the door, cigarette in hand, filling my house with the awful smell of smoke. Completely unprofessional and unacceptable.

Awful, awful, awful service.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I was delivered unsolicited goods…

I was delivered unsolicited goods today. From other feedback I can see this is common practice known as 'brushing scam'. I tried to 'chat' with Yodel but getting nowhere, it just sits waiting for a reply.

29 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I suspect a Brushing Scam

I suspect a Brushing Scam! Small package arrived via Yodel from TDG Sedgwick Rd Luton. Inside were 2 packs of children's tattoos. Certainly not ordered by me. Watch this company and watch out for the potential aftermath of a tonne of 5 Star reviews in your name.

14 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam alert

I have received a parcel today that I did not order. It was a small package of 8 sets of kids tattoos. After investigation and speaking to the delivery company yodel. I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves
I have informed yodel

15 de junho de 2024
Avaliação não solicitada

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