Have been using the game hosting for pretty much 2 months, really worth it, just takes a bit for a reply from the support team , but everything is good, prices, hardware, ping, I really recommend it!
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Veja o que dizem as avaliações
Contraté el servicio para hostear un server de The Forest. El server no arrancaba por un error en SU plantilla de configuración (el egg de Pterodactyl generaba el archivo config.cfg con un parámetro... Ver mais
A empresa respondeu
Instalé mods como chunky o memory leak fix para optmizar la memoria, la carga y mejorar el rendimiento, porque la ram se llenaba, aún haciendo eso la ram se llenaba, da igual si usaba el plan de 6... Ver mais
First time setting up a server and couldn't get it started. hopped on their chatbot and spoke straight to one of there team(instantly and thought it was ai, turns out it wasn't) checked for me and f... Ver mais
Detalhes da empresa
Escrito pela empresa
The Best Game Server Hosting Platform. Switch anytime to any of our 60+ available games to host 24/7 with an excellent game server Performance and No Lag. Only at The Game Hosting.
Informações de contato
Estados Unidos
- thegamehosting.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really good host
Have been using the game hosting for pretty much 2 months, really worth it, just takes a bit for a reply from the support team , but everything is good, prices, hardware, ping, I really recommend it!
Es bueno pero no deja quitar el pago…
Es bueno pero no deja quitar el pago automático y el soporte no contesta. e generado multiples tickets y nada que responden
Bug en su plataforma, se los reporté con la solución exacta, y cerraron el ticket sin resolver
Contraté el servicio para hostear un server de The Forest. El server no arrancaba por un error en SU plantilla de configuración (el egg de Pterodactyl generaba el archivo config.cfg con un parámetro duplicado, serverPassword escrito dos veces en lugar de serverPasswordAdmin). Es un bug de ellos, no de mi configuración: editar el archivo a mano no servía porque el panel lo regeneraba defectuoso en cada reinicio.
Les abrí un ticket explicando el problema exacto, con el error técnico completo y la solución de una sola línea que debían aplicar a su plantilla. En lugar de arreglarlo, cerraron el ticket sin responder, sin resolver y sin dar ninguna explicación. Un problema que un técnico competente soluciona en dos minutos quedó sin atender.
Si el soporte ignora reportes bien documentados y cierra tickets sin resolver, no vale la pena. No lo recomiendo.

Resposta da TheGameHosting.com
amazing support instantly
First time setting up a server and couldn't get it started. hopped on their chatbot and spoke straight to one of there team(instantly and thought it was ai, turns out it wasn't) checked for me and fixed it it as i had it set to java v25 when i needed v21 for the mod pack.
couldn't recommend more as it saved me hours of figuring it out.
I don't understand the low score here…
I don't understand the low score here in Trustpilot, I've got an excellent service, fast and resolutive, they've always been there even when my server was a cheap one. Affordable and good totally recommended.
Posible estafa
Si bien el año pasado me ofrecieron un servicio excelente y muy bueno, por alguna razon cuando volvi a contratar un plan de 12 gb de ram el dia de ayer, jamas me quiso meter a mi propio server (panel de control) y me salia el siguiente error: Something went wrong
The requested resource does not exist on this server.
se tardan en contestar y mientras eso pasa, me descuentan los dias que puedo jugar en el server, pesima atencion y pesima respuesta inmediata, exigiria un reembolso o una solucion rapida e inmediata porque estaba fascinado por jugar minecraft con amigos, y que de paso, me vuelvan a regresar ese dia perdido (si es que no aumenta) para jugar.
Host calidad-precio. Soporte horrible.
En cuanto a Host, es lo justo y necesario para tener un servidor de amigos, pero no sirve para algo más grande o networking.
En cuando el soporte es lo peor que hay: te contestan a cualquier hora, tardan dias en darte una solución, y las respuestas carecen de profesionalismo.
Hace días que vengo pidiendo la baja del servicio y aun no me dan soporte.
Horrible customer service
This has been one of the most frustrating experiences I’ve had with a hosting service. I requested that my server be cancelled immediately because I couldn’t afford it anymore, and while they confirmed the cancellation, I was still charged afterward.
When I reached out for a refund, support simply told me it wasn’t possible, with no real explanation or effort to help resolve the situation. It feels like they don’t take responsibility for their own billing actions.
Customer support was unhelpful and dismissive, and the whole situation feels unfair. I would not recommend this service to anyone—especially if you expect clear communication and fair billing practices.
updated review wish i could give less then one star not only is there customer service bad they went and changed there shity terms of service after i tried getting my refund making it immposable to do so i wouldnt recomend them to my worst enemy....
Excelente hosting
Super hosting me encanto, el mejor hosting para minecraft y algunos otros juegos que he probado!!
Affordable good service.
I have been using this for 2 months, only having a problem once, wich was not even related with the provider. The servers work perfectly and are extremely affordable.
The only issiue I could even mention is that if you want to end a subscription you must write a ticket and there is no other option in the web. It is not such a big problem but it would be great if the support was not involved in the cancellations (for customer and support confort) and that operation was optimiced.

Resposta da TheGameHosting.com
no deja quitar el metodo de pago y…
no deja quitar el método de pago y sigue pidiendo cobro a la tarjeta al día de hoy sigo esperando el contacto de la empresa, espero recibir una respuesta con esta reseña

Resposta da TheGameHosting.com
Don´t, just don´t use this.
I used this service ONCE, just one month, then we did not use it again, then I tried to cancel the subscription, that option is nowhere to be found, then, magically, it logged out of my account by itself, I wrote like 5 tickets in total, just made another one by the way, vague answers. They told me to log into my account to keep the ticket on, however, they won´t let me log in, they changed the credentials or something, because I didn´t change them. When I try to get a recovery email for the account, I always get no email, but when its time to pay? Oh man, the receipt will be on time there. So they quit my access to my account, won´t let me cancel the subscription, won´t let me log in to solve this, and they'll just keep charging me. So good people, don´t, just don´t, there´s a lot of great and honest services out there, avoid this one. And just in case, i got screenshots of the receipts and how i can´t log in. I always were educated making those tickets, but this is enough.

Resposta da TheGameHosting.com
Support is basically non-existent
Support is basically non-existent. Tickets/live chat don't get answered in weeks. Avoid this company
EDIT: after trustpilot reply, they just closed my ticket without an answer, just to be able to say that they have no pending tickets, without any reply.

Resposta da TheGameHosting.com
Used for Minecraft server hosting
Great hosting service, Ive tested 3 hostings before this one and its the first one that gave me fast response from support and perfect performance for the same price that I paid on the other hosts
No deja quitar los medios de pago o…
No deja quitar los medios de pago o cancelar el producto de manera sencilla, tienes que escribir a soporte, esperar días a que te hagan caso, a ver si cancelar el servicio...

Resposta da TheGameHosting.com
Very good support service
Very good support service, very good prices, within my network there is zero lag, and that is pleasant, I highly recommend it
Todo bien
Todo bien, tuve un problema a la hora de contratar un server y me dieron una muy buena solución.
Es un buen servicio
Es un buen servicio, tienen un soporte excelente con unos precios muy accesible para todos, en resumen un servicio de 10!
sin atencion
sigo esperando que alguien del supuesto servicio tecnico 24/7 me ayude a solucionar el problema que me arroja
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