Impressive customer service. Henry went out of his way to make sure my item was received. It’s nice talking to a human when delivery issues arise! I’ll be making more orders in the future.
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Veja o que dizem as avaliações
Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Ver mais
Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... Ver mais
A empresa respondeu
I could copy and paste the previous comments from Sarah!!!! Henry - Customer Service was absolutely first class ( unlike Royal Mail - excuse the pun) he went way beyond the call of duty in help... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Discover the best men's skincare and male grooming products coupled with outstanding customer service.
Informações de contato
Reino Unido
- thegroomingclinic.com
4,7
Excelente
217 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
AS GOOD AS IT GETS.
Steve at TGC is an absolute pleasure to deal with. I've tried other companies and can't say I've been over impressed with their stock and customer service. Ordered my Horace products and they arrived very quickly. TGC is as good as it gets. 5 stars all day long.
16 de novembro de 2023
Avaliação não solicitada
good product and service
9 de novembro de 2023
Avaliação não solicitada
suport team
despite a technical issue with my email I received a telephone call from the suport team today updating me all required information regarding my email and the order track number .
I do appreciate their prompt action.
11 de novembro de 2023
Avaliação não solicitada
Resposta da The Grooming Clinic
Good morning Mohamed,
Could you please send us your order information so we can take a look for you?
With best wishes,
Team TGC
ItemsGood experience delivered as per advertised
Items delivered as per advertised. Arrived intact and on time. No doubt will order again in the future. No complaints
23 de outubro de 2023
Ease of ordering
Ease of ordering, well packaged and delivered on time, nothing was an issue
23 de outubro de 2023
Resposta da The Grooming Clinic
Thank you, Julie. We really appreciate you taking the time to share your experience with us =)
Great Service
Always very efficient and quick turnaround from order to delivery. A vast arrange of products and very helpful when making enquiries. The reward scheme is of great benefit.
23 de outubro de 2023
Resposta da The Grooming Clinic
Thank you, Phil =)
Great service
Great service. Fast response to a delivery issue. Thank you Henry!
20 de outubro de 2023
Avaliação não solicitada
Excellent Customer Service
My first package got lost in transit, so TGC immrdistley sent another that turned up next day. Excellent service, and great products.
22 de setembro de 2023
Resposta da The Grooming Clinic
Thank you for taking the time to leave your review, Al =)
Great customer service
Great customer service, great prices and swift dispatch and delivery. Recommended
21 de setembro de 2023
Resposta da The Grooming Clinic
Thanks Craig, we really appreciate you taking the time to share your review =)
What a great service got my delivery in…
What a great service got my delivery in a week , it came from England I was very impressed.
21 de setembro de 2023
Fast delivery times and great product…
Fast delivery times and great product that arrived in perfect condition
21 de setembro de 2023
Brilliant company I strongly recommend
The grooming clinic are brilliant. They offered a facewash which was unavailable elsewhere on a next day delivery option with dpd. This is what I chose. It is a great option to have dpd next day as its the best delivery service there is. My item duly arrived next day. Brilliant face wash nicely packaged with two free samples of products and a hand written "thank you" on the delivery note inside which was a nice touch also. If you want male grooming this is the website to use. THEY ARE QUALITY. The grooming clinic is now my go to for mens products. I strongly recommend them.
23 de setembro de 2023
Avaliação não solicitada
Resposta da The Grooming Clinic
Thank you for taking the time to leave a review of your experience with us, and thank you for putting a big smile on all of our face's! You've made our day =)
Amazing customer service :) everything…
Amazing customer service :) everything was excellent :)
5 de setembro de 2023
Avaliação não solicitada
Resposta da The Grooming Clinic
Thank you, Edyta =)
A great product delivered right on…
A great product delivered right on time. What more can you ask?
22 de agosto de 2023
Resposta da The Grooming Clinic
Thank you, Paul!
Sceptical at first but.....
Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men grooming products well look no further.Will definitely order again.THANK YOU
22 de agosto de 2023
Resposta da The Grooming Clinic
Thanks you Ahmed, I'm glad we enjoyed shopping with us =)
Excellent and prompt service
22 de agosto de 2023
Resposta da The Grooming Clinic
Thank you for taking the time to share your review =)
Always get a good haircut which is why…
Always get a good haircut which is why I keep going back.
21 de agosto de 2023
Resposta da The Grooming Clinic
Thank you for taking the time to share your review =)
I was happy with my purchase & with the…
I was happy with my purchase & with the eventual delivery of same ,
Just a quibble,It would have been good to have got a tracking no.a bit earlier ,
Looking forward to future purchases
Teresa
23 de julho de 2023
Resposta da The Grooming Clinic
Thank you for taking the time to share your review =)
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