Helpful customer services. Good quality product. Delivery speed was a little disappointing, not sent by 24 or 48 hours tracking, so treated as second class post and delivered later than expected,... Ver mais
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Veja o que dizem as avaliações
I order one size of bag and realised it was too small so returned it and requested a larger one. The whole transaction was dealt with in a very efficient and speedy way. Would buy from them again.... Ver mais
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This is my third HBB bag and I couldn't be more pleased. The size and colour are both perfect and I like this fabric even better than my previous pic tases. The new extra zipped large flat pocket ins... Ver mais
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Love these bags…have had 3 over the last 25 years as my everyday / everything bag, so they have been well travelled. They are well made and the weight distribution makes them easy to carry for... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The Healthy Back Bag Company is all about balance. We make bags that perfectly combine fashion and function, comfort and style. Because everyone deserves balance in their life.
Informações de contato
De Beauvoir Road 90, N1 4EN, London, Reino Unido
- +44 (0) 20 7812 9800
- Info@thehealthybackbag.co.uk
- thehealthybackbag.co.uk
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent bags!
Really lovely little bags which hold more than just a mobile. Easy to order and delivered quickly.
1 de junho de 2026
Resposta da The Healthy Back Bag Company | Nomii
We are so happy to hear this, thank you so much for your review.
Lovely little bags
Fab. Gorgeous little storage pouches with shopping bags inside in lovely colours
5 de fevereiro de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thanks so much for your review Marianne.
Resposta da The Healthy Back Bag Company | Nomii
Hi Christopher,
We are sorry to hear that.
You are, of course, more than welcome to return the item for a refund, provided it is unused.
We're always happy to help, and if there was any issue with your order, we'd have loved the opportunity to put things right. Please don't hesitate to get in touch if there's anything you'd like to discuss—we're always here to chat.
Resposta da The Healthy Back Bag Company | Nomii
We are delighted to hear this, thank you so much for your review.
Brilliant design
Wife is really pleased with her new bag and impressed with the design, so many useful inside pockets.
26 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thanks so much Mike, we are thrilled to hear this.
Love a Healthy Backpack
Love a Healthy Backpack- bought my first last year and love it. Bought the small one for walks - it’s a ‘backpack tardis’ love it
26 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thank you so much for your review, we are thrilled to hear you are finding it so useful.
Excellent service and product
Excellent customer service and prompt delivery. My Healthy Back Bag is great quality, very well made and robust, and I'm really happy with it.
18 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thank you so much for your review Lindsay, we are delighted to hear that your experience with us was a positive one.
Always excellent quality bags
Always excellent quality bags, this smaller one is for my birthday in a week or so, but I have looked at it and it's great! Just can't have it yet! The healthy back bags have long been a favourite, they last a long time, are comfortable and store loads of stuff, and come in a wide variety of materials. I also appreciate the silver lining, I can't find a thing otherwise. The perfect gift!
18 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
We are delighted to hear this Julie, thank you so much for your review.
Efficient and speedy service
Efficient and speedy service. A great item bought to replace my very old and much loved baglet.
21 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thanks so very much for your review.
Resposta da The Healthy Back Bag Company | Nomii
Our pleasure Jill, thank you so much for your review.
Resposta da The Healthy Back Bag Company | Nomii
Good to know, thank you for your review Mrs Cooper.
Good looks, quality and design
I was kept notified after pre-ordering and my bag arrived in the expected time-scale. I'm very pleased with it. Although it's small and neat it easily holds my phone, wallet, lipstick and a folded shopping bag. It's well made and the colour way adds flair to what I am wearing. Much better than one I bought from a leading bag brand which is so poorly designed it is pretty well useless.
18 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
We are delighted to hear this Rachel, thank you so much for your review.
Love these bags…have had 3 over the…
Love these bags…have had 3 over the last 25 years as my everyday / everything bag, so they have been well travelled.
They are well made and the weight distribution makes them easy to carry for long periods.
The organisation pockets and zipped components are brilliant keeping everything where you want it and easy access.
Love ❤️ it and fully recommend…even bought the mother in law one about 10 years ago…she loves it too.
18 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thank you so much for your loyal custom, and for spreading the word of HBB. We are thrilled to hear your bags have served you so well.
I’m really impressed with the bags I…
I’m really impressed with the bags I ordered from this company. I’ve impulse bought my fair share of low quality bags from other vendors so I was apprehensive, but thankfully these items were more than worth it. The larger bag has pockets for everything and has replaced my bulky nappy bag. It can easily hold everything I need for an outing with my toddler, without feeling too heavy or hurting my back.
18 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thank you so much for your review Meghan, we are absolutely delighted to hear you have found it so useful and comfortable.
Great range of colours
Great range of colours, designs and bag sizes but these bags are very pricey.
The bagett holds a decent amount and yet remains relatively light to carry.
18 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thank you for taking the time to review your purchase.
The Healthy Back bag Company have a great product
The Healthy Back bag Company were prompt in getting my order to me and the bag is fabulous - it truly is so comfortable to wear and full of useful pockets. Great design.
15 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thank you so much for your review Susan.
Great quality bag
Great quality bag. Fast service. Good selection of colours and sizes
16 de março de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thank you so much for your review.
Love all the great service over the…
Love all the great service over the years thank you. However the custom duty to Ireland is nearly 1/3 . 51 euro on bill of around 167 euro. Makes it hard to buy as regularly as I used to. But love my new bags 😊
14 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
We wish we could change things Anne, the rate of duty charged is in the hands of your local customs team. We would like to thank you for your loyal custom and kind words.
no quibble help and speedy response
5 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thank you so much for your review.
Quirky, but practical.
Quality of the material, the unique design,
Just wish it was slightly smaller
11 de maio de 2026
Resposta da The Healthy Back Bag Company | Nomii
Thank you so much for taking the time to submit your review.
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