This is a first class service. It was easy to book it, and easy to park for our appointment. Jessica at Heckington medical Centre was brilliant. Friendly and helpful and obviously very knowledgeable... Ver mais
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Veja o que dizem as avaliações
Wonderful experience seeing Aisha in Bromsgrove, at the Enterprise Park. Welcoming and reassuring, she talked me through the process and told me I could stop or ask questions at any time. Fortunately... Ver mais
A empresa respondeu
Very professional experience from start to finish. All steps explained and the hearing test done and results discussed and options explained. The fitting of hearing aids done all at the same time, inc... Ver mais
Explained what was happening to my 89 year old mother very clearly . Did not rush the appointment . My mother was very anxious but they talked her through each part of the assessment & explained a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
Informações de contato
Reino Unido
- thehearingpeople.co.uk
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly & efficient service
Friendly & efficient service with fully programmed new devices and instructions all completed within the hour. Hearing Aids, batteries and service all free on NHS. Would thoroughly recommend.
6 de agosto de 2026
Resposta da The Hearing People
Hi Tim, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I received a professional service from…
I received a professional service from Nisthul in High Wycombe, he was willing and able to answer all my questions, both technical, sales and health related. The price is also extremely competitive to high street prices…
6 de agosto de 2026
Avaliação não solicitada
Resposta da The Hearing People
Hi Nicolas, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Great experience
Great experience. Home visit from very knowledgeable professional. No pushy sales just excellent knowledgeable advice and help… 10/10
6 de agosto de 2026
Resposta da The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
This service is fantastic and Jess did…
This service is fantastic and Jess did a better job than I had got when I went private, she is very thorough and explains everything, very happy, thank you Jess
5 de agosto de 2026
Avaliação não solicitada
Resposta da The Hearing People
Hi Jennifer, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Hearing Test in Fakenham - really easy to do
Had my hearing test in Fakenham. Really easy destination to get to, plenty of parking and really helpful staff. My audiologist was helpful and very informative. Showed me the app and fitted with hearing aids there and then. Great service all round.
30 de julho de 2026
Resposta da The Hearing People
Hi Rosemary, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Your colleagues were very helpful and…
Your colleagues were very helpful and explained everything. I am still getting used to my new hearing aids and a follow up appointment would be useful to ensure I am getting the best from my hearing aids.
24 de julho de 2026
Resposta da The Hearing People
Hi Chris, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I was completely satisfied with the…
I was completely satisfied with the service i received.
30 de julho de 2026
Resposta da The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent service
Excellent service. Very efficient, on time and explained everything really well fully taking into account the clients difficulty in hearing and talking.
A very pleasant experience.
5 de agosto de 2026
Resposta da The Hearing People
Hi Jean, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I was at bourne surgery steve Reeve
I was at bourne surgery, A very charming polite,and very helpful young lady explained everything well, and helped me with app
5 de agosto de 2026
Avaliação não solicitada
Resposta da The Hearing People
Hi Stephen, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Jessica's Amazing Care
Jessica W was fantastic, so helpful and explained all the different parts of the ear that can be affected with hearing loss. My tinnitus is so much better, a lot of relief and her recommendations for itchy ears was spot on.
It was a pleasure meeting her.
22 de julho de 2026
Avaliação não solicitada
Resposta da The Hearing People
Hi Jayne, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Not responsive to Complaint.
This company also trades as Audiological Science from whom I purchased Widex Hearing Aids a couple of years ago.
The hearing aids developed a fault and I contacted The Hearing People who agreed to send me replacement receivers.
After 11 days, 4 phone calls and a text message I have still not received the receivers.
So much for their lifetime guarantee!
5 de agosto de 2026
Avaliação não solicitada
Resposta da The Hearing People
Hi Dougie, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.
We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.
Resposta da The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
That the woman helping me was so…
That the woman helping me was so patient, polite and professional !
4 de agosto de 2026
Resposta da The Hearing People
Hi Joseph, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Resposta da The Hearing People
Hi Chris, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The lady was loverly very polite…
The lady was loverly very polite friendly . Explained everything well . Showed how to look aftwr the hearing aids and clean them . She was very god at her job .
4 de agosto de 2026
Resposta da The Hearing People
Hi Margaret, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Navama Joshy made me feel at ease and…
Navama Josh made me feel at ease and she explained everything to me.
3 de agosto de 2026
Resposta da The Hearing People
Hi Carol, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Resposta da The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Inadequate
Feeling fobbed off by this company with some wholly inadequate hearing aids (non-digital - I've been wearing digital for 8 years), I made a new appointment, for 3.15 today (4 August). I was told not to be late. I answered a follow up text with a YES to the arrangement. On arriving at reception I was told that the appoiontment was at 5.00. Which it wasn't. No apology. This is a second-rate organisation that the NHS should not be employing.
4 de agosto de 2026
Avaliação não solicitada
Resposta da The Hearing People
Hi Wynn, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.
We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.
Joby visited us today we found he very…
Joby visited us today we found he very knowledgeable patient and helpful would recommend he to anyone
4 de agosto de 2026
Avaliação não solicitada
Resposta da The Hearing People
Hi Darren, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby was very patient with my elderly…
Joby was very patient with my elderly and difficult grandmother when he came for a home visit to remove ear wax and perform a hearing test. He allowed her to have cigarette breaks and attempted multiple times throughout her resisting until the test was completed. He explained clearly to us how to fit the hearing aid and how to use it. He is very professional, caring and helpful. Thank you.
4 de agosto de 2026
Avaliação não solicitada
Resposta da The Hearing People
Hi Evelyn, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
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