Ever since I walked into the ILab to sort my phone I have never looked back. Your always welcomed with a smile and the staff are always so helpful, I wouldn’t go anywhere else, highly recommend!!!
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Veja o que dizem as avaliações
Was buying a new phone. All the staff, in particular Chris, were most helpful, not patronising but very patient in explaining things. They also helped to set up the new phone much faster than I could... Ver mais
My problem was fixed very quickly....yes, it was me not the phone! I wasn't made to feel foolish, but was given a few tips to give me a little more control of my phone. Thank you for your kindness... Ver mais
My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in unde... Ver mais
Detalhes da empresa
Escrito pela empresa
Mobile Phone Repair Shop
Informações de contato
60 High Street, EX31 1JB, Barnstaple, Reino Unido
- 01271 323036
- store@theilab.co.uk
- theilabrepairs.co.uk
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Brilliant people
Brilliant people. In a world where you feel overcharged for very little, ilab has time to be kind, and deliver amazing service.
Amazing staff and very helpful,went…
Amazing staff and very helpful,went above and beyond to fix my daughters ipad,thankyou ☺️
Great service 5*+
Wow I had smashed the screen went to ilab for a quote, very competitive I chose their premium service as it included a lifetime warranty and also a tempered glass screen protector, I left my phone there for an hour and it was restore to perfection, I really can’t rate these lads high enough, thank you guys 5* service.
The team go above and beyond to help us…
The team go above and beyond to help us as we brought a new phone, so kind and helpful.
Fully recommend for all your phone needs 😀
Excellent customer service
Excellent customer service - I brought my iPad in to sell and after offering me a lower price than I had seen elsewhere, I explained this to them and they matched the price! Then took my details and was told I would receive a call once it had passed the checks, 15 mins later and they are calling me with the good news and received the money in my bank within the hour. My family has always used these guys and will definitely be using again in the future 👍
Chris and the rest of the team at the…
Chris and the rest of the team at the Ilab once again have gone above and beyond to help as usual great service and a great team
Highly recommend these guys
I sent my husband to get his Apple…
I sent my husband to get his Apple phone repaired. I have always used this shop and would buy from them . I am writing this for my husband he was very pleased with the service and would go again.Keep the good work up
Fantastic store
Fantastic store; Came in with a email issue. Chris fixed the problem for me, highly recommended
Thank you
Switch Console Not Working!
I took my sons Switch Console to Ilab as the sd card reader was not reading the sd card. I had tried fixing it myself to no avail and I thought I had made matters worse! My son wasn't happy with me, so i had to try and get it fixed! I wasn't sure if Ilab could help but I went in anyway and I'm so glad I did. A technician called Arlo greeted me, i explained the issue and straight away he reassured me that it was fixable and he was right! Arlo's customer service is outstanding, he is a friendly, honest guy, explains everything to you and repairs items in what seems like no time at all. I was very impressed with the service I received from Arlo. I will not hesitate to go back to ilab for future repairs. I highly recommend Arlo at Ilab. Thank you 😊
Excellent Service
I recently took my iPad in for a repair to the lightning port which had broken loose and no longer charged the iPad.
The staff were really helpful and John repaired the iPad and also replaced the battery at my request.
Very impressed with the customer service in ilab. The whole experience was very easy, from booking it in and explaining the fault, to collecting it having been repaired.
The price was very good.
I would definitely return to the ilab if I needed their services again and I will confidently recommend them to friends and family.
Highly Recommend
Welcoming, thoroughly knowledgeable, courteous and trustworthy.
We will continue to use the ilab for all our iPhone and iPad needs. We highly recommend their service.
Victoria and Jolly B
Took my phone to I lab as I couldn’t…
Took my phone to I lab as I couldn’t hear anything and it was fixed within a minute. Absolutely first class service never go anywhere else. Brilliant!!!!
Great service, highly recommend iLab
I took my phone in for a repair, I was given a costing subject to finding any other issue due to water damage, fair enough!
The repair was carried out within the time slot given, on collection of my phone they went through the phone with me before I left the shop to ensure I was happy with how it was working and answer any questions I had.
I was very pleased with the service and would recommend using the iLab
Amazing service. Free repair!
Went in expecting an expensive fix for my iPhone XR. They investigated and fixed it for free! I was expecting to have to pay out for a new charging port and labour. I will definitely be coming here for future screen replacements (it’s never long before I drop my phone). They also have some good deals on refurbished newer phones when I am ready. Thankyou so much.
My phone wasn't charging…
My phone wasn't charging properly,nothing serious but thought I would call in to see if the guys could help.They were very welcoming,took a couple minutes with my phone and now,it's working perfectly again.I would recommend anyone who is looking to get a phone fixed to pop in and ask as they were very happy to help,even with such a small issue.They also had a brilliant stock of 2nd hand devices(with warranty) if that was something you were interested in
Connor was absolutely fantastic helping…
Connor was absolutely fantastic helping me set up extra storage after a screen was replaced. He was so patient and explained everything to a complete non-techy so that I feel confident about using everything in the future.
Email account Hacked
By clicking on a link that I thought came from Microsoft my email account was hacked.
Struggling to fix the problem a friend reccomended I bring my IPad into the Ilab Barnstaple.
What a relief, thanks Connor for sorting everything out. I’d highly recommend you and will definitely be back . Thanks again
Frozen phone but a warm greeting service !
Popped in and saw John who kindly managed to unfreeze my phone. He was extremely polite, explained exactly what had happened & how to resolve in the future if it happens again.
I would 100% happily recommend anyone with a phone issue to pop in & see John and the team. Thank you John you’re a legend.
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