Good variety of wood and sizes available and excellent quality. Customer service excellent - Sue is very helpful and friendly as are the drivers. They have a small crane service so we get the wood... Ver mais
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Veja o que dizem as avaliações
I always have positive experiences over the years with The Log Shed Ordering is straightforward and I do it over the phone mainly as I can sort delivery date easily . Never had any issues . Logs... Ver mais
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Timely delivery, flagged up by polite, helpful driver, half an hour before he arrived - which was what I'd asked for upon ordering. Then, with a cup of tea polished off he expedited the shifting of la... Ver mais
A empresa respondeu
Always friendly, polite and accommodating to your preferred delivery day. The logs are great and plentiful, burn beautifully and are also very clean so you don't feel like you are bringing any insect... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At The Log Shed, we pride ourselves on our excellent products and are huge believers in ‘good old fashioned’ customer service. We deliver nationwide throughout the UK and offer the finest quality kiln-dried logs, a range of beautiful log stores and fireside accessories. All our wood comes from sustainable sources with quality second to none. We offer kiln dried firewood which is dried in our own wood fired kilns. All our wood is Woodsure “Ready to Burn” certified and passed through strict quality controls making it ready to burn immediately. Our friendly, knowledgeable team are at your service!
Informações de contato
Reino Unido
- thelogshed.com
4,9
Excelente
969 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from ordering to delivery.
Easy to order.
Prompt attention providing a delivery time and date.
Always find the delivery driver is helpful and considerate.
24 de outubro de 2025
Resposta de The Log Shed
Thank you so much for your kind review! It means a lot to the whole team.
Very good service good value for money…
Very good service good value for money pleasant when ordering
22 de outubro de 2025
Resposta de The Log Shed
It's always a pleasure to chat to you Ann. Thank you so much for your review.
Great service.
The delivery team managed to overcome a height restriction and deliver to our property.
21 de outubro de 2025
Resposta de The Log Shed
They are a great team of drivers Stevie! Thank you for your kind review.
Resposta de The Log Shed
That's great to hear Mr Simpson. Thank you so much.
Great quality and fantastic service as…
Great quality and fantastic service as ever
28 de outubro de 2025
Resposta de The Log Shed
Thank you Ben!
It’s always a pleasure talking to Sue…
It’s always a pleasure talking to Sue she is very helpful and kind very good customer service.
24 de outubro de 2025
Resposta de The Log Shed
Aw Alice - it's always a joy chatting to you! Thank you so much for your kind recomendation.
Telephone order is the best ,
Telephone order is the best ,
A really Friendly , happy person always picks up
Best service
Best logs
18 de outubro de 2025
Resposta de The Log Shed
We are a happy team! Even happier knowing you love our service and products! Thank you so much for your kind review.
Crackling good fire
5⭐️
Quality , value ,fast efficient service by the whole team .
18 de outubro de 2025
Resposta de The Log Shed
Thank you so much for your kind review Rebecca.
Excellent Yorkshire firewood supplier
25 de outubro de 2025
Resposta de The Log Shed
Yorkshire firewood too! Thank you for your kind review James.
I had ordered the wrong logs by…
I had ordered the wrong logs by mistake. You could not have been kinder, you redelivered some more bags and took away the logs I had ordered. ( they woukd not burn on my stove)
Thank you
24 de outubro de 2025
Resposta de The Log Shed
We always want you to be happy with your delivery Margaret, it's very important to us and we were delighted to help. Stoves are unique and don't always like certain species and we fully understand this. Thank you so much for your kind review.
Delivery arrived on time
Delivery arrived on time, driver extremely helpful in arranging logs to moved inside the garage
24 de outubro de 2025
Resposta de The Log Shed
Our drivers are the very best Mark - thank you so much for your kind review.
Always great to deal with
Always great to deal with. Delivery on time. I've had 3 tonne bags of garden mulch and full shed winter stock of wood with kindling this year.
23 de outubro de 2025
Resposta de The Log Shed
I bet your garden appreciates it! Thank you so much for your kind review!
Excellent company to deal with.
Excellent company to deal with.
Friendly and efficient
22 de outubro de 2025
Resposta de The Log Shed
Thank you so much for your kind review Ruth!
Excellent service
Excellent service, as always. The whole team are a pleasure to deal with. Sue in the office couldn't possibly be more helpful (she is wonderful actually), and the delivery driver (sorry I don't know his name) went above and beyond to get my bags of British Mix to where I needed them. I never hesitate to recommend The Logshed team to anyone. It's a genuinely superb set-up.
22 de outubro de 2025
Resposta de The Log Shed
Oh Peter! It's always a joy to chat to you! We are a Company who genuinely believes in great customer service and it's always lovely to learn that our customers see and appreciate it. Looking forward to speaking to you again.
Good quality oak logs
Easy to order and delivery as arranged. Good sized bag of oak logs, burn slower and last longer than mixed bag of hardwood logs. Now my 4th year of ordering from the Log Shed.
21 de outubro de 2025
Resposta de The Log Shed
Thank you so much for your kind review Peter. It means a lot when customers stay with us. The British Oak is fantastic!
The logs are now too small I'm afraid…
The logs are now too small I'm afraid so I'm constantly having to get up to put more logs on the fire !! (and paying a lot more to do so!) I'm sure there must be a halfway house here with logs about half of your normal big ones perhaps !!??
18 de outubro de 2025
Resposta de The Log Shed
Dear Mr Brown. I understand we spoke to you yesterday. You had the popular Small Split (3.5inches width) delivered which I believe you wanted to try as some of our standard logs are a little too large for your stove. It seems the Small Split are too small for you so perhaps next time, it may be best to stick with the standard logs.
Resposta de The Log Shed
Many thanks for the review - we are very lucky to have the best drivers!
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