The Lowe Group Avaliações 

123
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The Lowe group have been so easy to contact and very helpful with everything I’ve needed support on while I’ve been living in one of their guardianships. It was quick and easy to move in, to change ro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great communication and customer service. Freddie was really helpful answering a lot of questions and queries and responded fast. It made the whole process run really smoothly and comfortably. Also... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Freddie and the team in the office made the whole process very easy for me throughout a stressful time in my life. Booking the viewings was very simple, the tour was detailed and the process of on boa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I found Lowe Group to be very understanding and helpful to my accommodation needs. I had to.move out of my previous accommodation at very short, but Lowe made sure I could move in prior to my deadli... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Companhia gestora de propriedade

Escrito pela empresa

We deliver cost-effective, innovative solutions to managing vacant properties, which create social impact and support local communities.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

123 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(123)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent

Kind, efficient and flexible. Completely unlike any estate agent I have previously dealt with.

7 de outubro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you for your kind words! We're so glad to hear that you've had a positive experience with LOWE and that we stand out from your past experiences with estate agents. Being kind, efficient, and flexible is at the heart of what we do, so it's great to know that this has come across in your interactions with us.

If there's ever anything else we can do to support you, don’t hesitate to reach out. We're always here to help!

Avaliado com 5 de um total de 5 estrelas

Had a great service

Had a great service, staff cheerful and always willing to help. Repairs happen in a quick and timely manner.

4 de outubro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you so much for your wonderful feedback! We're delighted to hear that you've had a great experience with our team.

If you ever need anything in the future, we're here and happy to help!

Avaliado com 5 de um total de 5 estrelas

Great management and support

Great company to work for. The management style really encourages you to grow within the company. They offer you to go on courses for free to enhance your skills and work ethic.

Andre is a particularly great manager who puts your wellbeing at the forefront. He is very attentive and a great support for everyone within the team.

4 de janeiro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Dear Belle,

Thank you so much for sharing such positive feedback! We're thrilled to hear that you had such a rewarding experience working with us and that our management style has supported your growth.

We loved having you on the team and can't wait to see what the future holds for your exciting new career!

A special thank you for highlighting Andre’s leadership—he’ll be delighted to hear how much his support has meant to you. As you know, we're very proud to have a manager like Andre, who truly cares about the wellbeing and success of his team members.

Best,

The LOWE team

Avaliado com 5 de um total de 5 estrelas

Excellent service and support from the…

Excellent service and support from the outset. All at Brixton branch did a great job.

2 de outubro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you so much for your kind review! We’re delighted to hear that you’ve experienced excellent service and support from the very beginning.

If there’s anything else we can assist you with, don’t hesitate to get in touch. We're always here to help!

Avaliado com 5 de um total de 5 estrelas

Highly Recommend!

My experience with the Lowe Group has been fantastic. The team was not only professional and reliable but also friendly and approachable throughout the entire process. They were quick to answer any questions I had and made me feel like they were truly invested in helping me get set up.

26 de setembro de 2024
Avaliação não solicitada
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Resposta da The Lowe Group

Thank you so much for your fantastic review! We’re thrilled to hear that your experience with LOWE has been such a positive one. Being professional, reliable, and approachable is exactly what we strive for, so it’s wonderful to know that our team made you feel supported and invested in throughout the process.

If you ever have any more questions or need assistance in the future, don’t hesitate to reach out—we're always here to help!

Avaliado com 5 de um total de 5 estrelas

Thank you to everyone at the Lowe group…

Thank you to everyone at the Lowe group for the support you are giving the youth work charity regenerate through your financial donations, volunteering your time and creating work opportunities for young people that have come through our youth clubs. We are so grateful to have you as a partner and impact the world for good, together.

25 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Dear Andy,

Thank you so much for your kind words! It’s an absolute honour to support Regenerate and the incredible work you do with young people. We're grateful for the opportunity to contribute and it's incredibly inspiring to see the impact your charity has on the community.

We truly believe in the power of partnerships like ours to make a real difference, and we're excited to continue working together to create positive change. Thank you for allowing us to be part of this important mission!

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with The…

I had a fantastic experience with The Lowe Group. From the beginning Tim, Poppy and the team were professional, responsive, and made the process stress-free. They went above and beyond. I would highly recommend them to anyone!

25 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic experience with LOWE. It’s great to know that Tim, Poppy, and the rest of the team were professional, responsive, and made the process stress-free for you.

Avaliado com 5 de um total de 5 estrelas

I will always highly recommend

I stayed at a LOWE Guardian property a few years ago now for a year only between moves. I was never disappointed. The whole process was straightforward, smooth and easy. The team were easy to get in touch with, efficient and quick in response. I have and will continue to recommend highly.

1 de setembro de 2024
Avaliação não solicitada
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Resposta da The Lowe Group

Thank you for your fantastic review! We're so glad to hear that your experience in one of our properties was a good one!

Your continued recommendations mean a lot to us, and we truly appreciate your support. If you ever need assistance in the future, please don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

The BEST property guardian company by far!!

I’ve had the pleasure of working with The Lowe Group for a number of years and their level of professionalism and service that I see to both their occupants (namely key workers in search of affordable housing!) and to landlords (who want to do good and utilise empty buildings whilst at same time avoid any risks) is by far the best in the industry!

If I was either a landlord with an empty building or looking to rent a place myself at an affordable price (almost impossible in London these days!) I wouldn’t hesitate to use them as I see the level of care and passion that this family run business brings to the job. Focusing on social as well as economic good, whilst also employing individuals from less advantaged backgrounds means they “get it” and aren’t just out to make a ‘quick buck’. They’ve been trying to ease the affordable housing crisis for almost 10 years with great effect and long may it continue!

23 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you so much for your thoughtful and detailed review! We truly appreciate your kind words and long-standing partnership with The LOWE Group. We're grateful for your support and look forward to continuing to make an impact together!

Avaliado com 5 de um total de 5 estrelas

Great Team!

The Lowe Group have been great to work with over the past 6 months, Poppy and the team have been super easy to communicate with throughout.

24 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you for your feedback! We’re delighted to hear that you’ve had a great experience working with The LOWE Group over the past 6 months!

Avaliado com 5 de um total de 5 estrelas

Great Experience

When I was in the UK recently I stayed in one of Lowes buildings, very accommodating staff who were really sincere.

Regards, Jon

17 de julho de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you for your review! We're so glad to hear that you had a positive experience during your stay in one of our buildings and we hope to welcome you back again soon!

Avaliado com 5 de um total de 5 estrelas

My experience with Lowe was very pleasant.

My experience with Lowe was very pleasant. Specifically the communication and support provided by the team. Any questions or issues I was facing were explained and clarified in a way that easiest for me to understand.

20 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

We're thrilled to hear that you had a pleasant time with The LOWE Group and that our team was able to provide clear communication and support. We always aim to make things as simple and straightforward as possible for our clients. If you ever need anything else, we’re here to help!

Avaliado com 5 de um total de 5 estrelas

5 star service

Professional, positive people to work with. 5 stars for service and many thanks to the team. Justin

24 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you for your kind words, Justin! We’re delighted to hear that you had a positive experience working with The LOWE Group. Your 5-star rating means a lot to us, and we’ll be sure to pass on your thanks to the team. We look forward to working with you again in the future!

Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic! The service was good and efficient. The team was quick to respond and done so in a timely manner, highly impressed by their professionalism. I would highly recommend!!

23 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you so much for your fantastic feedback! We're thrilled to hear that you were impressed by our service and professionalism. We truly appreciate your recommendation and are always here if you need anything!

Avaliado com 5 de um total de 5 estrelas

The building I stayed in was lovely

The building I stayed in was lovely, the people who loved after us were so nice and accommodating - the building was so well looked after as well!

Rachel H

24 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you, Rachel! We're so pleased to hear that you enjoyed your stay and that our team made you feel well looked after. It’s wonderful to know that both the building and the service left such a positive impression. We hugely appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Wonderful living space

Wonderful living space. Well kept and they genuinely cared for our well beings!!!

1 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you for your lovely feedback! If there's anything else we can do, feel free to reach out anytime!

Avaliado com 5 de um total de 5 estrelas

Lovely team, responsive and true to their word

I've had a great experience with the team from the Lowe Group. From start to finish they were friendly, professional and true to their word. Any questions I had they were quick to respond and seemed to want to help me get set up. Central location and great value for money. I've enjoyed my experience to date.

5 de setembro de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with The LOWE Group. If there’s anything else we can assist you with, please don’t hesitate to reach out!

Avaliado com 1 de um total de 5 estrelas

Bait and switch.

My friend was moving out so at the same time as notifying them he told them I would be able to move in the next day. They said I could have the room, I filled out all the forms and had all the info they needed in less than 12 hours. They then gave the room to someone else and tried to get me to pay nearly £200 a month more on some absolute dive nearby. They couldn't even be bothered to tell me at first, just sent me a viewing appointment to the other place. Scummy business practices.

29 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The social living community experience…

The social living community experience was the best part. Lowe are good communicators any issues were timely resolved.

14 de agosto de 2024
Avaliação não solicitada
logotipo da The Lowe Group

Resposta da The Lowe Group

Thank you for your kind review! We're delighted to hear that you enjoyed the social living community experience—it’s something we aim to foster in all our properties. It’s also great to know that you found our communication effective and that any issues were resolved in a timely manner.

We truly appreciate your feedback and are glad to have been a part of your positive experience.

Best regards,

The LOWE Group Team

Avaliado com 1 de um total de 5 estrelas

Too much of the ‘work from home’ police…

errr believe I was also in same place as last review! Yeeee, totally get the drugs comment. If it is the same building, there is this ‘go to’ guy there. There was a crowd who just had the air that they had just snorted coke and were forever touching their noses and ‘in the know’. Very clique-y place that was overtaken by a dominant group - or two?
I felt the same as the last reviewer. There were just too many drugs and I didnt feel comfortable.
Heard about the girl but never actually saw her in like - 2 months or something. She was the invisible woman.

The guy who got evicted created an insanely volatile place - he was evicted for several things and to be honest, totally warranted. But it was cringe - as he never accepted Lowe’s decision. I heard he is still there too - in one of the rooms. Totally weird if you ask me. Doesn’t know when not wanted.

I also left as felt like there was so much of this weird thing or focus on ‘working from home’ and a dominant few attempting to ‘police it’. I felt I couldn’t work from home without others accusing me of not having a job. Totally weird childish vibes. Not cool and not guardianship values. Lowe attracting wrong types me believes - very ‘druggy’.

The building just ended up also having the vibe of an ugly dive or student squat - and I have long since grown out of this.

27 de agosto de 2024
Avaliação não solicitada

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