Lauren was amazing throughout our house buying process. She was knowledgeable and super friendly, and made buying our first home a lot less stress free. Lauren pre-empted any issues, and chased these... Ver mais
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Veja o que dizem as avaliações
We had a great experience with the property perspective whilst buying our new home and selling the old one. A special thank you to Lauren Sherwood and the team for a very smooth process. We were kep... Ver mais
Very friendly company with some lovely staff that made phone calls feel super easy and comfortable, helps me and my partner buy a part Ex house very quickly or at least faster than the typical house b... Ver mais
Property was sold to us in Peterborough. After moving in we noted many things were accomplished by previous owner as cosmetic changes marely to sell it out. Example, fillers in wall cracks, balcony fe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.
Informações de contato
Property Perspective, Garden Place, Victoria Street, WA14 1ET, Altrincham , Reino Unido
- 01619293740
- lee.revill@thepropertyperspective.co.uk
- thepropertyperspective.co.uk
4,4
Excelente
152 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Incompetent company
Edited review:
I’m genuinely unsure how this company has so many glowing reviews, as my experience has been extremely disappointing.
We submitted an offer on Monday 5th January and received no communication at all. I had to repeatedly chase for basic information, only to be met with silence. As cash buyers, it’s unreasonable to have to pursue a seller for essential details about the property.
The Property Perspective expected us to proceed without answers to fundamental questions about the electrics, boiler, and structural aspects—information they openly admitted they could not provide. Despite this, they went on to sell the property without responding to us or acknowledging our emails. We were more than willing to move forward, even to increase our offer, but only with the necessary information.
Throughout the process, we were given conflicting and misleading statements about other offers. First there were none, then there were, then suddenly there weren’t again. It felt like pressure tactics rather than transparent communication. Any sensible buyer would want clarity before committing to a major purchase and arranging a survey.
We were promised a builder’s meeting on 07/01/26 and told we would receive an update the same day, then by close of play on 08/01/26. Neither happened. Instead, communication stopped entirely. We later discovered online that the property had been marked as sold STC.
Despite the complete lack of communication, they later contacted us asking if we would be interested should the new buyers pull out.
Edit – 12/01/2026:
Following a Trustpilot response, I still cannot agree that this company operates professionally. I have removed personal comments, but the facts remain as I appreciate this was a little unfair. While I understand that offers can be accepted at any time, transparency and courtesy are basic expectations. I was asked to increase my offer, but without the information I had requested, doing so would have been irresponsible. I would have happily increased the offer had the details been provided.
To date, I have still received no direct response from the company. I work with the public daily and have no difficulty ensuring people receive the information they need. The lack of communication here is simply unacceptable.
The property appears to be available again today. I emailed while at work—still no reply. It seems the only time this company engages is when a negative review is posted. I am still looking, despite the disappointment and hopefully able to find my new home.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da The Property Perspective
Thank you for taking the time to share your feedback. We’re sorry to hear that you were left feeling frustrated and appreciate the opportunity to respond.
Your offer was received and presented to the vendor, and you quite understandably raised a number of questions relating to the property. As explained at the time, some of this information was not immediately available to us and we were in the process of seeking clarification from the vendor where possible. At no point were you pressured to proceed without further checks or a survey.
While these enquiries were ongoing, another offer was received and accepted by the vendor. Once that decision was made, the property was marked Sold Subject to Contract. The vendor is entitled to accept an offer at any stage, and we are required to act in accordance with their instructions.
We would like to reassure you that information regarding interest in the property was provided in good faith based on the position at the time, and at no point was there any intention to mislead. Regarding communication, we acknowledge that the situation moved quickly and appreciate that this was frustrating for you.
Following the sale being agreed, we contacted you purely as a courtesy to inform you and ask whether you would wish to be considered should the agreed sale not proceed. This is standard practice and was intended as a courtesy.
We also wish to address the personal comments made about a member of our team. All communication was handled professionally and in line with our responsibilities as estate agents. While we regret that this transaction did not proceed for you, we are confident that the process was conducted fairly.
If you would like to discuss this further, please do not hesitate to contact us.
Buying my house through Property Perspective
Buying my house through Property Perspective was a good experience. They were quick to arrange viewings, easy to deal with, and kept me updated throughout. Communication was clear and straightforward, which made the whole process really smooth. Would happily recommend them.
17 de dezembro de 2025
Avaliação não solicitada
Good communication
Good communication, made our experience run smoothly. Would definitely recommend.
28 de novembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much! We’re glad our communication helped make everything run smoothly. We really appreciate the recommendation!
Rude and unprofessional
Unfortunately, I do not have a good word to say about this company, or how they treated me as a buyer for one of their properties. I thought Estate Agents were supposed to be impartial to both the buyer and seller, but this was far from the case with us. The Account Manager we were assigned to was nothing short of rude and unprofessional from start to finish, telling us that our Solicitors were not ones who she would recommend and we should go with one of her recommendations, which they obviously get commission for, to giving us unrealistic completion dates, and then not allowing us to go and see the property again until contracts had been exchanged. I could go on, but to top it all off, at the end of the whole process, my Solicitor told me that in all his years of dealing with Estate Agents, she was the rudest he had ever come across, which I think says it all.
7 de novembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience felt disappointing, as this is certainly not how we would want any buyer to feel.
When we suggest solicitors, this is based on the service we have previously received and their familiarity with the part-exchange process, which can sometimes help transactions progress more smoothly. We always respect a buyer’s choice of solicitor, and there is never any obligation to use a firm we recommend.
We’re sorry if our communication came across in a way that felt unhelpful or frustrating. We aim to support all parties throughout the process and keep things moving as clearly as possible.
Thank you again for raising your concerns we genuinely value feedback and will take this on board as we continue to improve our service.
A Smooth and Stress-Free Buying Experience
We had an excellent experience with property perspective that handled our house purchase. From the very beginning, they were professional, responsive, and supportive throughout the entire process. They kept us well informed at every stage, explained everything clearly, and handled all the details efficiently, which made what can be a stressful process feel smooth and straightforward.
Their knowledge and attention to detail gave us confidence, and they were always available to answer questions and provide guidance. We truly appreciated their dedication and commitment to ensuring everything was completed on time. We would highly recommend this agency to anyone looking to buy a property.
15 de dezembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found the process smooth and stress-free, as that’s exactly what we aim to achieve for our clients.
It was a pleasure supporting you throughout your purchase, and we’re really pleased that our communication and attention to detail gave you confidence along the way. Your recommendation means a great deal to us, and we wish you every happiness in your new home.
I had a great experience with this…
I had a great experience with this estate agent from start to finish. Emma and Megan were both incredibly helpful, professional, and responsive throughout the entire process. They kept me well informed at every stage, answered all my questions promptly, and made what can often be a stressful experience feel straightforward and well managed. Their friendly approach and clear communication really stood out. I wouldn’t hesitate to recommend them to anyone looking for a reliable and supportive estate agency.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much for your lovely feedback. We’re really pleased to hear that you had such a positive experience from start to finish. Emma and Megan will be delighted to know that their professionalism, responsiveness, and friendly approach made the process feel straightforward and well managed.
We truly appreciate your recommendation and wish you all the very best moving forward.
Great communication
Very good communication very helpful
12 de novembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you for your kind feedback. We’re glad you found our communication helpful and appreciate you taking the time to leave a review.
Great service
Our account manager Megan is lovely! She is so helpful and friendly. She responds to our questions in a timely manner😊
23 de outubro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much for your kind words. We’re delighted to hear that you’ve had such a great experience and that Megan has been so helpful and friendly throughout. She’ll really appreciate your feedback.
Thank you again for taking the time to leave a review it means a lot to us 😊
Very good service
Thorough and detailed evaluation of the property and excellent marketing. Proper screening of the prospective buyers. Excellent communication. However, after the memorandum of sale was completed the updates on the progress of the sale on the seller's portal were poor.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the initial stages of our service, including the property evaluation, marketing, buyer screening, and communication.
We’re sorry to learn that the updates on the seller’s portal after the memorandum of sale did not meet your expectations. This is an important stage of the process, and your comments highlight an area where we can improve. We’ll review our procedures to ensure we provide clearer and more consistent updates moving forward.
If you would like to discuss your experience further or if there’s anything more we can do to help, please feel free to contact us directly, we’re always here to support you.
Thank you again for your valuable feedback.
Great experience
Great estate agents with a competent and friendly team. Some minor issues with communication and efficiency but better than most estate agents I've dealt with - this team also took my need to move into the property and time constraints seriously when I raised it with them which I appreciated as many can 'fob' you off. Overall, very pleased and would recommend.
20 de novembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much for your thoughtful review. We’re really pleased to hear that you found our team friendly, competent, and supportive throughout your move. It’s great to know that our efforts to take your time constraints seriously made a positive difference to your experience.
We also appreciate your constructive feedback regarding communication and efficiency. We’re always looking for ways to improve, and your comments help us refine our service so we can provide an even better experience in the future.
We’re delighted that you’re pleased overall and would recommend us. Thank you again for choosing our team we wish you all the best in your new home!
Couldnt recommend these guys enough…
Couldnt recommend these guys enough particularly victoria and megan.
They made the buying experience nice and easy and kept me informed at all stages and were really lovely to deal with.
They made the processs so easy that i had bought my second property via them aswell and have enquired with them for more in my area.
Pleasure to deal with and would recommend to everyone.
28 de novembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much for your fantastic review! We’re delighted to hear that Victoria and Megan helped make your buying experience smooth, easy, and enjoyable. Keeping you informed at every stage is something we take great pride in, so it’s wonderful to know this came through clearly.
We’re especially pleased that your experience was positive enough for you to purchase a second property with us and even enquire about more in the area that’s the highest compliment we could receive.
It has been a pleasure working with you, and we truly appreciate your recommendation. If there’s anything more we can do to assist with your next purchase, we’re always here to help!
We used The Property Perspective to…
We used The Property Perspective to market the sale of our home as part of the 'Move Maker' scheme to purchase our new build property. Our contact at the company was Megan Raby. From start to finish Megan was professional, proactive and persistent in her approach to getting us to exchange of contracts after months of hiccups due to incompetent solicitors. I would recommend using TPP to anyone and go as far as to say you are truly blessed if Megan Raby is in your corner. I cannot thank Megan enough for all her support. Thank you, thank you Megan.
26 de novembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that your experience with The Property Perspective, and especially with Megan, was so positive.
Megan will be thrilled to know how much you valued her professionalism, proactive approach, and persistence throughout what was clearly a challenging journey with the solicitors involved. Ensuring our customers feel supported from start to finish is incredibly important to us, and your kind words truly mean a lot.
We’re so pleased we could help you reach exchange and move forward with your new build purchase. Your recommendation is greatly appreciated, and we completely agree having Megan in your corner is a blessing!
Thank you again for your trust and for recognising Megan’s hard work. We wish you all the very best in your new home.
Good customer service and efficient…
Good customer service and efficient communication
31 de outubro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you for your review! We’re really pleased to hear that you received good customer service and found our communication efficient. Your feedback means a lot to us. If there’s anything more we can assist you with, we’re always here to help.
Thanks again for choosing us!
I am very happy with the service…
I am very happy with the service provided by Property Perspective. From the start, I was clearly informed and supported through each step. Megan was great — always responsive, helpful, and kept me updated throughout the process. Everything went smoothly, and I would definitely recommend Property Perspective for their professionalism and friendly approach.
10 de outubro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much for your kind words! We’re delighted to hear that you were happy with the service provided by Property Perspective. Megan will be thrilled to know that her responsiveness, support, and updates made your experience smooth and positive.
We really appreciate your recommendation and are so pleased that our professionalism and friendly approach made a difference. Wishing you all the best in your new home!
Tom & Liam were great with mine and my…
Tom & Liam were great with mine and my partners new mortgage application.
Thank you both again!
19 de novembro de 2025
Avaliação não solicitada
Stress free process!
Property Perspective handled the sale of our old home as part of our new-build purchase, and we couldn’t be happier with the service. From start to finish, the team made the whole process smooth, well-organised, and stress-free. Communication was clear throughout, and any questions we had were dealt with quickly and professionally.
They kept everything moving at a great pace and took a lot of the pressure off during what could have been a complicated transition. Thanks to their efficiency and support, the sale went through without a hitch, allowing us to focus on the excitement of moving into our new home.
Highly recommend Property Perspective for anyone looking for a reliable and proactive team to handle their property sale.
17 de outubro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much for your fantastic review! We’re thrilled to hear that the team made your property sale smooth, well-organised, and stress-free, especially during such an important transition.
It’s wonderful to know that our clear communication, efficiency, and support helped take the pressure off, allowing you to focus on the excitement of moving into your new home. Your recommendation means a lot to us, and we’re delighted to have been part of your journey.
Thank you again for choosing Property Perspective!
Keira was the lady that helped us with…
Keira was the lady that helped us with our purchase at Monteney Gardens. She was absolutely amazing from start to finish. Really kind and helpful with what was a very stressful time with solicitors slowing everything down. Keira was on the case and i cannot thank her enough for everything she did for us. A wonderful lady with a beautiful heart. Emma
30 de outubro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much, Emma, for your lovely words. We’re so pleased to hear that Keira was able to support you through what can be a stressful process and help make your home purchase at Monteney Gardens a positive experience. She’ll be truly touched by your kind comments — we agree, she’s wonderful! Wishing you all the best as you settle into your new home.
The Property Perspective Team
Proactive!
Proactive is a bit of a cliché but the team at Property Perspective are always first to call. Straight in with progress feedback and with fresh thoughts on the next steps.
12 de novembro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you for your kind review! We really appreciate your feedback and are delighted to hear that you value our proactive approach and regular updates. The team at The Property Perspective always aims to keep communication clear and momentum strong, so it’s wonderful to know this stood out to you.
The Property Perspective Team
Part Exchange Deal
All the team at Property Perspective were really helpful & proactive in making our move possible in an unusual part exchange deal. We were kept fully appraised during the process which took no more than 8 weeks from offer to completion. Would recommend & use again in the future.
31 de outubro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you so much for your kind words! We’re delighted to hear that our team could support you through your move and make your part exchange experience a smooth one. Keeping our clients informed throughout the process is something we really value, so it’s great to know this made a difference. Completing in just 8 weeks is fantastic — we truly appreciate your recommendation and would be happy to assist you again in the future!
The Property Perspective Team
Great experience of working with
Great experience. Great communication even with meany parties involved... everything had been sorted on the spot. Navigating throughout any arising obstacles in process of sale effortlessly. Would highly recommend Keira to anyone.
10 de outubro de 2025
Avaliação não solicitada
Resposta da The Property Perspective
Thank you for sharing your experience! We’re so pleased to hear that you had a smooth and positive journey, even with many parties involved. Keira will be thrilled to know her communication and problem-solving made such a difference. We truly appreciate your recommendation and are delighted we could help make the process as effortless as possible.
The Property Perspective Team
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