The Property Perspective Avaliações 

152
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lauren was amazing throughout our house buying process. She was knowledgeable and super friendly, and made buying our first home a lot less stress free. Lauren pre-empted any issues, and chased these... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had a great experience with the property perspective whilst buying our new home and selling the old one. A special thank you to Lauren Sherwood and the team for a very smooth process. We were kep... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very friendly company with some lovely staff that made phone calls feel super easy and comfortable, helps me and my partner buy a part Ex house very quickly or at least faster than the typical house b... Ver mais

Avaliado com 1 de um total de 5 estrelas

Property was sold to us in Peterborough. After moving in we noted many things were accomplished by previous owner as cosmetic changes marely to sell it out. Example, fillers in wall cracks, balcony fe... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

152 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(152)

42 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We had great communication every week…

We had great communication every week from Property perspective and was kept up to date at every stage of the sale.
We would highly recommend there services

27 de junho de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Stuart,

Thank you for your fantastic feedback! We’re so pleased to hear you felt well-informed throughout the process and that our weekly updates helped keep things moving smoothly. Your recommendation means a lot to us, and we wish you all the best in your new chapter.

Best,
Lee Revill

Avaliado com 4 de um total de 5 estrelas

Friendly, responsive and proactive.

Friendly staff. Quick to respond and keep things moving. Felt supported as a first time buyer.

7 de agosto de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your kind words!

We’re really pleased to hear that you felt supported throughout your journey, especially as a first-time buyer. Our team always aims to be friendly, responsive, and proactive, so it’s great to know that came across in your experience.

Wishing you all the best in your new home!

Best,
Lee Revill

Avaliado com 4 de um total de 5 estrelas

Buying our first home

The overall experience with the estate agents was very good. They were communicative and kept us in the loop at each step in the process. We found them very friendly and happy to help when we had queries or concerns. The previous owners did leave some things in the loft and the fridge, as well as in the garden. Other than this, there were no issues with the company.

27 de junho de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Ms Robb,

Thank you so much for taking the time to leave us a review, and congratulations on buying your first home! 🎉

We're really pleased to hear that you felt supported and well-informed throughout the process — our team always aims to be friendly, responsive, and helpful, so it’s great to know that came across.

We’re sorry to hear about the items left behind by the previous owners. While this is unfortunately something outside of our direct control, we completely understand how frustrating it can be, and we appreciate you highlighting it.

Wishing you all the best as you settle into your new home — and if there's anything else we can help with, please don’t hesitate to get in touch!

Best,

Lee

Avaliado com 5 de um total de 5 estrelas

Great company …

The company kept in touch at all times throughout the sale of our property letting us know the progress.

25 de julho de 2025
Avaliação não solicitada
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Resposta da The Property Perspective

Hi Rachel,

Thank you for your great review! We're glad we could keep you updated throughout the process and ensure everything went smoothly. It was our pleasure to help with the sale of your property, and we wish you all the best in your next steps!

Best,
Lee Revill

Avaliado com 5 de um total de 5 estrelas

Great customer care

Keira at property perspective was excellent, and helpful throughout the process. Keira was responsive, helpful and professional and made the experience easier to navigate.

25 de julho de 2025
Avaliação não solicitada
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Resposta da The Property Perspective

Hi Zoe,

Thank you so much for your feedback! We're so happy to hear that Keira made the process easier for you. We always strive to offer helpful and professional service, and it's great to know that we succeeded in doing so for you. Best wishes!

Best,
Lee Revill

Avaliado com 5 de um total de 5 estrelas

Great experience - Keira’s team

Everyone we dealt with within Keira’s team at the property perspective were so helpful and would always do their best to find out any unanswered questions

4 de julho de 2025
Avaliação não solicitada
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Resposta da The Property Perspective

Hi Tom,

Thank you for your kind words! We're thrilled to hear that you had a great experience with Keira and the team. It's great to know that everyone was so helpful and responsive.

Best,
Lee Revill

Avaliado com 5 de um total de 5 estrelas

Keira was excellent in her role

Keira was excellent in her role
Good communication, friendly and professional service and went the extra mile to complete the sale

11 de julho de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Lisa,

Thank you for sharing your experience! It’s wonderful to hear that Keira was able to provide such excellent service and go the extra mile for you. We truly appreciate your feedback, and we're glad we could help with the sale.

Best,
Lee Revill

Avaliado com 5 de um total de 5 estrelas

Purchasing a house that was up with PP

Purchasing a house that was up with PP. Fantastic with communication throughout the process. Highly recommend 👌

25 de julho de 2025
Avaliação não solicitada
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Resposta da The Property Perspective

Hi Chloe,

Thanks so much for your lovely review! We're delighted to hear that the communication throughout your purchase was fantastic. Your recommendation means a lot to us, and we’re happy we could help you find your new home. Wishing you all the best!

Best,
Lee Revill

Avaliado com 5 de um total de 5 estrelas

Fantastic Team

Keira and the team were extremely helpful and guided our move with excellent communication.

11 de julho de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Lesley,

Thank you so much for your kind words!

We’re really pleased to hear that Keira and the team were able to support you so well throughout your move. Communication is something we pride ourselves on, so it’s great to know you felt guided every step of the way.

Wishing you all the best in your new home!

Best,

Lee Revill

Avaliado com 1 de um total de 5 estrelas

Part Exchange- wouldn't recommend

We entered into a contract with Property Perspective as we were going through a part exchange programme with Bellway/Ashberry Homes and this was the estate agent they chose to sell our home. Had we been selling ourselves, we wouldnt have entertained the idea of PP.

Firstly they sent out a lad to take photos of our home and give Bellway an evaluation of our home, which was done really promptly. Unbeknown to us, these images were taken on an iphone would be used as pictures for rightmove etc. They are grainy, really unfocused and theres even a picture of my dog peering through the conservatory door in one. Items around the house that we would have otherwise moved had we know these images were going online are littered around the house making it look less show home.

We asked to be able to have an open house for viewings, rather than see everyone individually as we both work full time, have children etc. This was noted but never carried out in the first instance. The first three viewings were booked on weekends and even in the middle of the day. We were given the option of "are these okay", but when you are in a contract with them and Bellway, you are told to be reasonable to help sell the house.

Everytime I spoke to PP I asked if they had any updates or viewings etc for us, at one point they said no, only for them then to leave me a voicemail saying the open house for Sunday is going ahead but one can't attend. I knew nothing of this open house but apparently I was told. I then offered the person who wanted a different date a new date, but they never confirmed with me and it took then 3 days to confirm who was attending the open house and a viewing the following week.

Towards the end of our listing, when calling us with viewings they became more forceful in telling us when the viewer wanted to attend, rather than asking what we had available. We'd always been accomodating with them, so unsure of the sudden change.

We had a call one day from another company asking to view our house, but they wouldnt say why. After a conversation with PP, it became apparent that our house had sold STC and this was the viewers mortgage broker attending to visit. We were never informed of this sale and even though we had sold our end through Bellway I would have thought it appropriate for PP to call and inform us of any other changes etc.

We had no contact with PP through the rest of our part exchange from around the middle of April until June. When our contracts were exchanged we left all pur keys and paperwork with the buyer, Bellway. Today I had a call from PP, bare in mind we exchanged contracts 5 weeks ago, asking us about details for our previous house alarm as the buyer was moving in today. All these details amongst other things i.e keys were left with our part exchange buyer Bellway when we exchanged contracts. Absolutely ridiculous that we are still being contacted for information after the event.

24 de julho de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Stephanie,

Thank you for taking the time to leave a review. I'm sorry to hear that your experience hasn’t been as smooth as we would have hoped. I’d like to take this opportunity to address some of your concerns and provide further clarity and context.

When the property was first listed, we received a strong level of interest, which indicates that the photos effectively showcased the home. The number of enquiries we received supports this.

Regarding viewings, we aim to organise Open Days wherever possible, as they typically cause less disruption than booking individual appointments throughout the week. However, these can only go ahead if prospective buyers are available on the selected day. In this case, we secured two viewings on the Open Day, one of which resulted in an offer. A second offer came from an applicant who viewed the following day. We hope this approach helped minimise any inconvenience to you, especially considering the demands of work, family, and daily life.

With Part Exchange sales, our client is the housebuilder. We keep them fully informed about offers and progress. While we understand you still reside in the property, you would not have access to any client portal, therefore not have the same communication levels if you were to proceed with an Assisted Move type sale. Our communications post-sale are directed toward the housebuilder and the new purchaser, in line with standard Part Exchange protocol.

Our head office contacted you regarding the alarm code to ensure the new owner wasn’t faced with any unexpected issues on the day of completion. While we understand you left a handover pack with the housebuilder, we always like to confirm such details in advance to avoid any last-minute issues.

Overall, we believe that Property Perspective has delivered a successful result for both the housebuilder and the new buyer. We secured an offer above asking price and completed the sale in under two months — a great outcome all around.

If you have any further questions, please don’t hesitate to get in touch.

Best regards,
Lee Revill
Property Perspective

Avaliado com 5 de um total de 5 estrelas

First time buyers with Property Perspective

We had a number of houses we were interested in proceeding with and the Property Perspective were the only agents who were easily contactable, had the most up to date information and also came to us with updates without us chasing them. Lauren was who we dealt with most and she was excellent, answering all our questions and keeping us in the loop at all times. We were first time buyers and her help with solicitors and mortgage advisors was exactly what we needed. Great overall experience.

2 de janeiro de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Ben,

Thank you so much for your fantastic review!

We’re thrilled to hear that your first home-buying experience with Property Perspective was such a positive one. It’s especially great to know that Lauren was able to support you so well — we’ll be sure to pass on your kind words to her.

Being a first-time buyer can be daunting, so we’re really pleased that you felt well-informed and supported throughout the process. We wish you all the best as you settle into your new home!

Best,

Lee

Avaliado com 5 de um total de 5 estrelas

Smooth process

Keira was great and helped guide me through the buying process as fast as possible.

17 de junho de 2025
Avaliação não solicitada
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Resposta da The Property Perspective

Hi Teddy,

Thank you for your kind review!

We’re so pleased to hear that Keira was able to support you through the buying process and help things move along smoothly and efficiently. It’s always our aim to make the experience as straightforward and stress-free as possible.

Wishing you all the best in your new home!

Best,

Lee

Avaliado com 5 de um total de 5 estrelas

Great service and very thorough and a…

Great service and very thorough and a quick process. Thank you

27 de junho de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Dear Rebecca,

Thank you so much for your kind feedback! We're really pleased to hear you found the service thorough and the process quick — that’s exactly what we aim for.

Lee

Avaliado com 5 de um total de 5 estrelas

Thanks Megan

Recently moved using The Property Perspective. We had a really long chain and it could have been a stressful process. Thanks to everyone at The Property Perspective, in particular Megan our account manager it wasn't.
She was brilliant, very responsive and kept us up to date all the time. She made us feel like we had someone on our team and was really looking out for our best interests.
I would highly reccomend using the Property Perspective if you're planning on selling our buying a house

18 de junho de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your lovely feedback — it really means a lot to us.

We’re delighted to hear that your move went smoothly despite the long chain, and I’m especially pleased that Megan made such a positive impact on your experience. She takes great pride in supporting her clients, and I’ll be sure to pass your kind words on to her and the wider team.

It’s fantastic to know you felt supported and well-informed throughout the process.

Thank you again for your recommendation.

Best regards,
Lee Revill
Property Perspective

Avaliado com 5 de um total de 5 estrelas

Very professional and caring attitude…

Very professional and caring attitude during a very stressful and lengthy purchase procedure.Their response to any obstacles and queries was swift and reassuring to my wife and I. Keira was brilliant.

10 de junho de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you for taking the time to leave such thoughtful feedback Tony.

I'm so pleased to hear that you felt supported throughout what sounds like a particularly stressful and lengthy purchase. Keira will be thrilled to know she made a real difference — her calm, professional approach is something we’re very proud of.

I’ll make sure your kind words are passed on to her and the rest of the team.

Avaliado com 5 de um total de 5 estrelas

Our sellers estate agent

Our sellers estate agent
Lauren went above and beyond to help us with a very fast completion. Highly recommend

30 de maio de 2025
Avaliação não solicitada
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Resposta da The Property Perspective

Thank you for your kind feedback Leanne!

It’s great to hear that Lauren was able to support you through a fast completion — she always goes the extra mile to ensure things run as smoothly as possible. I’ll be sure to pass on your comments to her.

We really appreciate your recommendation and wish you all the best in your new home.

Best regards,
Lee Revill

Avaliado com 5 de um total de 5 estrelas

Exceptional Service

Lauren Sherwood made the whole house selling experience as painless as possible. It’s always a stressful thing to do but Lauren was fantastic at chasing our buyers and keeping our purchasers informed on progress. She provided exceptional service / thank you Lauren!

30 de maio de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your kind words! We're thrilled to hear that Lauren helped make the selling process as smooth and stress-free as possible. She’s a real asset to our team, and your feedback means a lot. We’ll be sure to pass on your lovely comments to her—thank you again for taking the time to share your experience!

Lee

Avaliado com 5 de um total de 5 estrelas

Reassured and supported every step of the way

In the begining it felt like I was dealing with a third party, but this was primarily due to the circumstances of my move. Pobl living appointed Property perspective with my agreement to help me sell my house. They advertised it themselves and engaged the help of two local estate agents to also promote my property. I had lots of viewings.
Once we had our buyer it was all systems go and Lauren my account manager was with me every step of the way. Lauren particularly shone during the last week of our move, contacting the solicitors of all parties. Emailing regular updates on progress. Even though I had moved before this one was particularly stressful as we had three moves to contend with so having Lauren there reassured me that we were on track for completion, almost like a virtual hand to hold. 100% supported. Thank you Lauren, you are an asset to your company. I really appreciated your help and support throughout the process.
I would recommend Property perspective.

28 de abril de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your detailed and heartfelt review Louise. We're really pleased to hear that despite a complex and stressful move, Lauren was able to support and reassure you throughout the process. Her dedication to keeping things on track and keeping everyone informed really does make a difference, and we’re so glad she was able to be that steady presence for you. We’ll be sure to pass on your kind words—Lauren will be delighted. Thank you again for your recommendation and for trusting us with your move!

Lee

Avaliado com 5 de um total de 5 estrelas

Really great service from the team

Really great service from the team. I purchased a property through the company and the helped me more with the sale of mine than my own estate agents. Chasing everyone constantly to ensure a smooth transaction.
Many thanks!

21 de março de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your kind words Andrew! We’re thrilled to hear that you had such a positive experience with our team and Lauren your account manager. It’s great to know we could support you not only with your purchase but also by helping keep your sale on track. We always aim to go the extra mile to ensure everything runs smoothly. Wishing you all the best in your new home!

Lee

Avaliado com 5 de um total de 5 estrelas

I couldn't have asked for any more from…

I couldn't have asked for any more from Megan @ PP. Super responsive & worked with me to ensure I completed in 6 weeks, prior to the Stamp Duty increase.

31 de março de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you for your great feedback Josh! We’re so pleased to hear Megan was able to support you through a quick and smooth completion.
It’s fantastic that everything came together in time for the Stamp Duty changes. We’ll make sure Megan sees your kind words – she’ll be delighted. Congratulations on your new home!

Lee

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