Lauren was amazing throughout our house buying process. She was knowledgeable and super friendly, and made buying our first home a lot less stress free. Lauren pre-empted any issues, and chased these... Ver mais
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Veja o que dizem as avaliações
We had a great experience with the property perspective whilst buying our new home and selling the old one. A special thank you to Lauren Sherwood and the team for a very smooth process. We were kep... Ver mais
Very friendly company with some lovely staff that made phone calls feel super easy and comfortable, helps me and my partner buy a part Ex house very quickly or at least faster than the typical house b... Ver mais
Property was sold to us in Peterborough. After moving in we noted many things were accomplished by previous owner as cosmetic changes marely to sell it out. Example, fillers in wall cracks, balcony fe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.
Informações de contato
Property Perspective, Garden Place, Victoria Street, WA14 1ET, Altrincham , Reino Unido
- 01619293740
- lee.revill@thepropertyperspective.co.uk
- thepropertyperspective.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We had great communication every week…
We had great communication every week from Property perspective and was kept up to date at every stage of the sale.
We would highly recommend there services

Resposta da The Property Perspective
Friendly, responsive and proactive.
Friendly staff. Quick to respond and keep things moving. Felt supported as a first time buyer.

Resposta da The Property Perspective
Buying our first home
The overall experience with the estate agents was very good. They were communicative and kept us in the loop at each step in the process. We found them very friendly and happy to help when we had queries or concerns. The previous owners did leave some things in the loft and the fridge, as well as in the garden. Other than this, there were no issues with the company.

Resposta da The Property Perspective
Great company …
The company kept in touch at all times throughout the sale of our property letting us know the progress.

Resposta da The Property Perspective
Great customer care
Keira at property perspective was excellent, and helpful throughout the process. Keira was responsive, helpful and professional and made the experience easier to navigate.

Resposta da The Property Perspective
Great experience - Keira’s team
Everyone we dealt with within Keira’s team at the property perspective were so helpful and would always do their best to find out any unanswered questions

Resposta da The Property Perspective
Keira was excellent in her role
Keira was excellent in her role
Good communication, friendly and professional service and went the extra mile to complete the sale

Resposta da The Property Perspective
Purchasing a house that was up with PP
Purchasing a house that was up with PP. Fantastic with communication throughout the process. Highly recommend 👌

Resposta da The Property Perspective
Fantastic Team
Keira and the team were extremely helpful and guided our move with excellent communication.

Resposta da The Property Perspective
Part Exchange- wouldn't recommend
We entered into a contract with Property Perspective as we were going through a part exchange programme with Bellway/Ashberry Homes and this was the estate agent they chose to sell our home. Had we been selling ourselves, we wouldnt have entertained the idea of PP.
Firstly they sent out a lad to take photos of our home and give Bellway an evaluation of our home, which was done really promptly. Unbeknown to us, these images were taken on an iphone would be used as pictures for rightmove etc. They are grainy, really unfocused and theres even a picture of my dog peering through the conservatory door in one. Items around the house that we would have otherwise moved had we know these images were going online are littered around the house making it look less show home.
We asked to be able to have an open house for viewings, rather than see everyone individually as we both work full time, have children etc. This was noted but never carried out in the first instance. The first three viewings were booked on weekends and even in the middle of the day. We were given the option of "are these okay", but when you are in a contract with them and Bellway, you are told to be reasonable to help sell the house.
Everytime I spoke to PP I asked if they had any updates or viewings etc for us, at one point they said no, only for them then to leave me a voicemail saying the open house for Sunday is going ahead but one can't attend. I knew nothing of this open house but apparently I was told. I then offered the person who wanted a different date a new date, but they never confirmed with me and it took then 3 days to confirm who was attending the open house and a viewing the following week.
Towards the end of our listing, when calling us with viewings they became more forceful in telling us when the viewer wanted to attend, rather than asking what we had available. We'd always been accomodating with them, so unsure of the sudden change.
We had a call one day from another company asking to view our house, but they wouldnt say why. After a conversation with PP, it became apparent that our house had sold STC and this was the viewers mortgage broker attending to visit. We were never informed of this sale and even though we had sold our end through Bellway I would have thought it appropriate for PP to call and inform us of any other changes etc.
We had no contact with PP through the rest of our part exchange from around the middle of April until June. When our contracts were exchanged we left all pur keys and paperwork with the buyer, Bellway. Today I had a call from PP, bare in mind we exchanged contracts 5 weeks ago, asking us about details for our previous house alarm as the buyer was moving in today. All these details amongst other things i.e keys were left with our part exchange buyer Bellway when we exchanged contracts. Absolutely ridiculous that we are still being contacted for information after the event.

Resposta da The Property Perspective
First time buyers with Property Perspective
We had a number of houses we were interested in proceeding with and the Property Perspective were the only agents who were easily contactable, had the most up to date information and also came to us with updates without us chasing them. Lauren was who we dealt with most and she was excellent, answering all our questions and keeping us in the loop at all times. We were first time buyers and her help with solicitors and mortgage advisors was exactly what we needed. Great overall experience.

Resposta da The Property Perspective
Smooth process
Keira was great and helped guide me through the buying process as fast as possible.

Resposta da The Property Perspective
Great service and very thorough and a…
Great service and very thorough and a quick process. Thank you

Resposta da The Property Perspective
Thanks Megan
Recently moved using The Property Perspective. We had a really long chain and it could have been a stressful process. Thanks to everyone at The Property Perspective, in particular Megan our account manager it wasn't.
She was brilliant, very responsive and kept us up to date all the time. She made us feel like we had someone on our team and was really looking out for our best interests.
I would highly reccomend using the Property Perspective if you're planning on selling our buying a house

Resposta da The Property Perspective
Very professional and caring attitude…
Very professional and caring attitude during a very stressful and lengthy purchase procedure.Their response to any obstacles and queries was swift and reassuring to my wife and I. Keira was brilliant.

Resposta da The Property Perspective
Our sellers estate agent
Our sellers estate agent
Lauren went above and beyond to help us with a very fast completion. Highly recommend

Resposta da The Property Perspective
Exceptional Service
Lauren Sherwood made the whole house selling experience as painless as possible. It’s always a stressful thing to do but Lauren was fantastic at chasing our buyers and keeping our purchasers informed on progress. She provided exceptional service / thank you Lauren!

Resposta da The Property Perspective
Reassured and supported every step of the way
In the begining it felt like I was dealing with a third party, but this was primarily due to the circumstances of my move. Pobl living appointed Property perspective with my agreement to help me sell my house. They advertised it themselves and engaged the help of two local estate agents to also promote my property. I had lots of viewings.
Once we had our buyer it was all systems go and Lauren my account manager was with me every step of the way. Lauren particularly shone during the last week of our move, contacting the solicitors of all parties. Emailing regular updates on progress. Even though I had moved before this one was particularly stressful as we had three moves to contend with so having Lauren there reassured me that we were on track for completion, almost like a virtual hand to hold. 100% supported. Thank you Lauren, you are an asset to your company. I really appreciated your help and support throughout the process.
I would recommend Property perspective.

Resposta da The Property Perspective
Really great service from the team
Really great service from the team. I purchased a property through the company and the helped me more with the sale of mine than my own estate agents. Chasing everyone constantly to ensure a smooth transaction.
Many thanks!

Resposta da The Property Perspective
I couldn't have asked for any more from…
I couldn't have asked for any more from Megan @ PP. Super responsive & worked with me to ensure I completed in 6 weeks, prior to the Stamp Duty increase.

Resposta da The Property Perspective
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