Lauren was amazing throughout our house buying process. She was knowledgeable and super friendly, and made buying our first home a lot less stress free. Lauren pre-empted any issues, and chased these... Ver mais
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Veja o que dizem as avaliações
We had a great experience with the property perspective whilst buying our new home and selling the old one. A special thank you to Lauren Sherwood and the team for a very smooth process. We were kep... Ver mais
Very friendly company with some lovely staff that made phone calls feel super easy and comfortable, helps me and my partner buy a part Ex house very quickly or at least faster than the typical house b... Ver mais
Property was sold to us in Peterborough. After moving in we noted many things were accomplished by previous owner as cosmetic changes marely to sell it out. Example, fillers in wall cracks, balcony fe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.
Informações de contato
Property Perspective, Garden Place, Victoria Street, WA14 1ET, Altrincham , Reino Unido
- 01619293740
- lee.revill@thepropertyperspective.co.uk
- thepropertyperspective.co.uk
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Excellent Service from Start to Finish!
I had a great experience buying a property through Property Perspective. From the moment my offer was accepted, the team were on the ball – always available, responsive, and keeping things moving between solicitors. I never felt out of the loop and was kept updated every step of the way. Special thanks to Megan, my account manager, who was a star throughout. Her communication was excellent and she really made the whole process smooth and stress-free. From offer to completion in under two months – couldn’t be happier. Highly recommended!

Resposta da The Property Perspective
Great service!
Property Perspective made us feel confident from the very beginning. They advised on the ways in which we could get the quickest sale but also worked with us when agreeing the price in which to market our property at. Keira made the process seamless from start to finish and was always on hand to answer any queries or to pass important information between ourselves and the buyer. Highly recommend!

Resposta da The Property Perspective
Excellent!
The team who dealt with our matter were absolutely fantastic - incredibly responsive and very helpful throughout.
Our property transaction turned into a very difficult and unusual situation due to one of the parties involved, and the The Property Perspective folks were incredibly quick to respond to the challenges and ended up being pivotal in rescuing our transaction. Megan and Lee were absolutely brilliant for us.

Resposta da The Property Perspective
Amazing team, hardworking and incredibly caring
The team, and Lauren in particular have been absolutely fantastic during my move. It really felt like she cared and had my interests at heart. Lauren was brilliant and helped chase at every step of the way, and provided a lot of reassurance that my move was in good hands and we would get it over the line. I genuinely dont think my move would have happened when it did without Lauren and the team working incredibly hard to get it done. Wonderful people and would 100% recommend.

Resposta da The Property Perspective
Terrible experience! Avoid!
Our experience was extremely disappointing and resulted in financial loss.
While purchasing a new Morris Home, we were required to work with Property Perspective as our estate agent. Unfortunately, they misled us into accepting an offer on our home, leading us to believe it was a legitimate proposal, and that the sale was progressing smoothly. A month later, we discovered that the buyer had not even applied for a mortgage. Ultimately, the buyer withdrew, causing us to lose both the new build home and £1,000 that we had invested in upgrades and fees, under the assumption that our house was sold. We were under the impression that potential buyers would not view our home without a mortgage offer, so it was surprising that we were encouraged to accept an offer from someone who was not financially prepared.
The agency made three attempts to take marketing photographs, and when it was time to create the advertisement, they included images of an entirely different property. Additionally, they were slow to engage a local estate agent, which resulted in a loss of opportunities for viewings.
Our designated property manager was unresponsive, often opting to communicate only via email rather than phone calls. We submitted multiple complaints, yet there was no acknowledgment or apology from their team. The entire experience was unsatisfactory, and had we not been advised to work with them in order to select our plot, we would have reconsidered before our property was even listed on the market.
Great experience
Lauren and the team were great, my move went to plan

Resposta da The Property Perspective
First class service
First class service. Kept me up-to-date right through the process unlike a lot of agents I’ve dealt with previously

Resposta da The Property Perspective
Excellent marketing
Lauren communicated with us constantly. We had lots of viewings due to the marketing by Property Perspective.

Resposta da The Property Perspective
Amazing throughout!
Purchased our new home through Property Perspective. Can't thank our case worker Megan Raby enough for all her support throughout the process! Kept us up to date and was always available for a call or email with any queries we had. As 1st time buyers she really made the process so easy and stress free. 100% recommend!

Resposta da The Property Perspective
Unprofessional company who use clients as bait
Having recently dealt with The Property Perspective, I hoped for a smoother purchasing process than with a typical agent.
That wasn’t the case.
After submitting an offer (above asking), we were strung along for nearly a week, with no communication whatsoever. Eventually, we were informed that our offer was unsuccessful —disappointing but fine.
Two weeks later, they called to ask if my offer was still on the table due to undisclosed issues with the buyer. When I followed up the next day, they said the issues had been resolved, and the property was no longer available.
UPDATE post-comments below - I was informed there were 'issues', not that the other buyer's offer had fallen through. When I called back, I was informed that everything was suddenly 'back on track' after less than 24 hours. Ultimately, this just validates my experiences of poor communication and unprofessionalism.
If you don’t mind being used as bait with zero professionalism or clear communication, The Property Perspective is the company for you.

Resposta da The Property Perspective
Megan Raby & Victoria
I found Megan to be both understanding and diligent in regard to my recent purchase via PP. She was easily contactable and always returned emails in a timely manner. I realsie the review is for the company, however its often the staff that dictate the customer experiance, so well done to Megan and Victoria who did their upmost to ensure I managed to move into and enjoy my new home!

Resposta da The Property Perspective
Excellent service!!
Keira was amazing throughout the process of helping us buy our first home. She was super diligent, always kept me well informed, always very polite, and overall did a fantastic job!

Resposta da The Property Perspective
"Nightmare to deal with!" ...we were told ...wished we had listened!
Its not often I bother doing reviews, unless, as in this case,
I feel the service we received from Property Perspectives was appauling and for the benefit of fhose who
might be considering ibuting a house through them, think again!
It must just be me, as there appear to be many good reviews….but mine is not!
Made an offer on a property back on 03/06/24 as our flat was under offer by a cash buyer,
the property we wanted was vacant and only 9 years old, same agent, Unique Estate Agents(who were very helpful throughout)
However, apart from the "Hi, congatulatins" E-mail, telling us that they anticipated a completion date of late August / early September (ha)
we finally managed to move in just before Christmas, in the dark . When our solicitor heard Property Perspectives were being involved as a middle party betwwen Morris Homes and Unique, he the expression "Nightmare" was mentioned (perhaps we should have listened then)
There was poor / minimal communication froPP throughout and we got all our questions answered by Unique staff.
PP seemed to blame everyone else for the delays with leaseholder information/forms / Morris Homes solicitors but more like
"someon" at PP did not ensure all paperwork was applied for in time and submitted when needed…Our purchaser was extremely patient with us as it was delay after dealy
until finally they had enough and went away for a month….but at least Various issues along the way but one case, we
asked that keys for the windows be provided as all unlocked….answer came back via Estate Agents, "Don’t think Mark will be getting his keys!"
perhaps because I was considering pulling out and madethem aware that my patiance was running out! Also asked did they have technical documents for appliances/boiler/alarms etc and was told they would make sure that they would provide downloads etc prior to cpmpletion....later disputed and none provided
Fortunately the Morris Homes Sales team have helped us out since moving in.
PP had the cheek to call us at arounf 3.30pm on comp day to congratulate us , THEY had sorted everything and we could collect keys….it was UNIQUE that we thanked when we got keys as they deserved praise. Should we ever make an offer on a property again and find out Property Perspectives are involved,
we will without doubt, withdraw our offer and go elsewhere….I have knowledge of amny Housing developers and am surprised that a company with a
reputation as good as Morris Homes, give their business to this company.
After completion, I must give ctedit to Lee (Supervisor) at PP who did speak to me, did answer my questions, did respond to my calls
He arranged to sort a few matters out and did resolve issues without any problems.
Totally unimpressed with what I thouoght was an unnecessary 3rd party in the sales process
Even got the Ground rent wrong - told me in writing £300 ended up a couple of days before completion as £450….too late to question it so having to pay £150 more than expected every year…thanks again PP

Resposta da The Property Perspective
Just what we needed
Great service - Megan and the team were amazing! Really personable and cared about selling our property and supported us through various stumbling blocks along the way! Very tenacious when chasing viewers, buyers, solicitors and developers for us which really made a difference. The way of working is really helpful, there’s a webpage with updates on your sale and you can talk to anyone on the phone who will access your account log and be able to answer any questions which is great if you happen to call during someone’s lunch or annual leave. Highly recommend, thanks Megan!

Resposta da The Property Perspective
Property PerspectiveExcellent service from this company…
Excellent service from this company from start to finish. Helpful discussion and advice on selling our property and a sale secured within 4 weeks.
The team were very supportive in ensuring the whole process was completed in a timely manner. Keira was our contact and we found her helpful and professional, working hard to keep the sale on track and regular feedback to us. I would have no concerns in recommending this company

Resposta da The Property Perspective
The staff is nice and helpful
The staff is nice and helpful. They can be easily called and response fast. Specially Megan, she always updated me the status of my case. I feel stress free in the process of completion.
Thank you.

Resposta da The Property Perspective
First time buyer
As a first time buyer property perspective made the process as stress free as possible. My case was dealt with by Keira, she provided a professional and friendly service with excellent communication. Would definitely recommend

Resposta da The Property Perspective
Peterbrough deal
Property was sold to us in Peterborough. After moving in we noted many things were accomplished by previous owner as cosmetic changes marely to sell it out. Example, fillers in wall cracks, balcony fencing etc. We expected property perspective to be more vigilant on these things.

Resposta da The Property Perspective
Megan and the team are very efficient…
Megan and the team are very efficient and always went above and beyond to chase things up for us. Would recommend this company for sale and purchase as they do get the job done. Thank you

Resposta da The Property Perspective
Brilliant experience
We had an amazing experience with Property Perspective. Our moving was very stressful and not straightforward, but Megan and the Team went above and beyond to help sorting things and we made it!
We always felt supported, understood. Customer care is on the 1st class level and personal approach was brilliant. The Team would always listen to us and it did feel like not just Estate Agency, but a bit of Mental Health Therapy (that's what you need when you move houses😅) Even when Megan was on her Leave, other managers were very helpful. Lauren was very caring to our case too. Many thanks for all your work. We highly recommend PP, because it's fast, modern, professional and caring Agency.

Resposta da The Property Perspective
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