The Property Perspective Avaliações 

152
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lauren was amazing throughout our house buying process. She was knowledgeable and super friendly, and made buying our first home a lot less stress free. Lauren pre-empted any issues, and chased these... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had a great experience with the property perspective whilst buying our new home and selling the old one. A special thank you to Lauren Sherwood and the team for a very smooth process. We were kep... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very friendly company with some lovely staff that made phone calls feel super easy and comfortable, helps me and my partner buy a part Ex house very quickly or at least faster than the typical house b... Ver mais

Avaliado com 1 de um total de 5 estrelas

Property was sold to us in Peterborough. After moving in we noted many things were accomplished by previous owner as cosmetic changes marely to sell it out. Example, fillers in wall cracks, balcony fe... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

152 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(152)

42 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent Service from Start to Finish!

I had a great experience buying a property through Property Perspective. From the moment my offer was accepted, the team were on the ball – always available, responsive, and keeping things moving between solicitors. I never felt out of the loop and was kept updated every step of the way. Special thanks to Megan, my account manager, who was a star throughout. Her communication was excellent and she really made the whole process smooth and stress-free. From offer to completion in under two months – couldn’t be happier. Highly recommended!

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your kind words Pawel and for taking the time to share your experience!

We’re delighted to hear that your journey with Property Perspective was such a positive one. It’s fantastic to know that you felt supported and well-informed throughout the process – that’s exactly what we aim for.

We’ll be sure to pass on your lovely feedback to Megan; she’ll be thrilled to hear she made such a difference. Congratulations on your new home, and we wish you all the best for the future!

Lee

Avaliado com 5 de um total de 5 estrelas

Great service!

Property Perspective made us feel confident from the very beginning. They advised on the ways in which we could get the quickest sale but also worked with us when agreeing the price in which to market our property at. Keira made the process seamless from start to finish and was always on hand to answer any queries or to pass important information between ourselves and the buyer. Highly recommend!

17 de abril de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you for your lovely review Louise! We're so pleased to hear that you felt confident and supported throughout your sale. Keira will be delighted to know her efforts made the process seamless for you—she’s a real asset to our team. We really appreciate your recommendation and wish you all the best with your next chapter!

Lee

Avaliado com 5 de um total de 5 estrelas

Excellent!

The team who dealt with our matter were absolutely fantastic - incredibly responsive and very helpful throughout.

Our property transaction turned into a very difficult and unusual situation due to one of the parties involved, and the The Property Perspective folks were incredibly quick to respond to the challenges and ended up being pivotal in rescuing our transaction. Megan and Lee were absolutely brilliant for us.

28 de março de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your generous feedback Jack. We’re really pleased to hear that Megan and the rest of the team were able to support you through such a challenging situation. Property transactions can be stressful at the best of times, so we’re glad we could be there to help navigate the complexities and keep things on track. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience.

Lee

Avaliado com 5 de um total de 5 estrelas

Amazing team, hardworking and incredibly caring

The team, and Lauren in particular have been absolutely fantastic during my move. It really felt like she cared and had my interests at heart. Lauren was brilliant and helped chase at every step of the way, and provided a lot of reassurance that my move was in good hands and we would get it over the line. I genuinely dont think my move would have happened when it did without Lauren and the team working incredibly hard to get it done. Wonderful people and would 100% recommend.

25 de abril de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your thoughtful review. We're absolutely thrilled to hear that you had such a positive experience with the team – and especially with Lauren. She’ll be so pleased to know how much her support and dedication meant to you during your move. We’re proud to have been able to help get everything over the line and really appreciate your kind words and recommendation.

Wishing you all the very best in your new home!

Lee

Avaliado com 1 de um total de 5 estrelas

Terrible experience! Avoid!

Our experience was extremely disappointing and resulted in financial loss.

While purchasing a new Morris Home, we were required to work with Property Perspective as our estate agent. Unfortunately, they misled us into accepting an offer on our home, leading us to believe it was a legitimate proposal, and that the sale was progressing smoothly. A month later, we discovered that the buyer had not even applied for a mortgage. Ultimately, the buyer withdrew, causing us to lose both the new build home and £1,000 that we had invested in upgrades and fees, under the assumption that our house was sold. We were under the impression that potential buyers would not view our home without a mortgage offer, so it was surprising that we were encouraged to accept an offer from someone who was not financially prepared.

The agency made three attempts to take marketing photographs, and when it was time to create the advertisement, they included images of an entirely different property. Additionally, they were slow to engage a local estate agent, which resulted in a loss of opportunities for viewings.

Our designated property manager was unresponsive, often opting to communicate only via email rather than phone calls. We submitted multiple complaints, yet there was no acknowledgment or apology from their team. The entire experience was unsatisfactory, and had we not been advised to work with them in order to select our plot, we would have reconsidered before our property was even listed on the market.

3 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Lauren and the team were great, my move went to plan

17 de março de 2025
Avaliação não solicitada
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Resposta da The Property Perspective

Thank you so much for your kind words Chris! We're delighted to hear that your move went to plan and that Lauren and the team were able to support you throughout the process. Wishing you all the best in your new home!

Lee

Avaliado com 5 de um total de 5 estrelas

First class service

First class service. Kept me up-to-date right through the process unlike a lot of agents I’ve dealt with previously

1 de março de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hello,

I am really pleased to hear your experience was a positive one. I am sorry I cant go into any detail as I am struggling to locate which property you bought or sold.

Best,

Lee

Avaliado com 5 de um total de 5 estrelas

Excellent marketing

Lauren communicated with us constantly. We had lots of viewings due to the marketing by Property Perspective.

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Janice,

I am very pleased to hear that Lauren communicated with you well and that the marketing was effective. We are really pleased with the marketing strategy that brought in a lot of viewings, this is exactly what it is designed more. I hope you settle into your new property as quickly as possible.

Lee

Avaliado com 5 de um total de 5 estrelas

Amazing throughout!

Purchased our new home through Property Perspective. Can't thank our case worker Megan Raby enough for all her support throughout the process! Kept us up to date and was always available for a call or email with any queries we had. As 1st time buyers she really made the process so easy and stress free. 100% recommend!

20 de dezembro de 2024
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience purchasing your new home with Property Perspective. Megan will be thrilled to know that her support made the process smooth and stress-free for you as first-time buyers.

Wishing you all the best in your new home, and if you ever need anything in the future, we’re always here to help. Thanks again for your recommendation!

Best regards,
Lee Revill
Property Perspective

Avaliado com 1 de um total de 5 estrelas

Unprofessional company who use clients as bait

Having recently dealt with The Property Perspective, I hoped for a smoother purchasing process than with a typical agent.

That wasn’t the case.

After submitting an offer (above asking), we were strung along for nearly a week, with no communication whatsoever. Eventually, we were informed that our offer was unsuccessful —disappointing but fine.

Two weeks later, they called to ask if my offer was still on the table due to undisclosed issues with the buyer. When I followed up the next day, they said the issues had been resolved, and the property was no longer available.

UPDATE post-comments below - I was informed there were 'issues', not that the other buyer's offer had fallen through. When I called back, I was informed that everything was suddenly 'back on track' after less than 24 hours. Ultimately, this just validates my experiences of poor communication and unprofessionalism.

If you don’t mind being used as bait with zero professionalism or clear communication, The Property Perspective is the company for you.

30 de janeiro de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Ethan,

Thank you for your feedback, and we’re genuinely sorry to hear about your disappointing experience with us.

As I am sure you can appreciate, there are a lot of moving parts when selling a property. Your offer was initally rejected by the sellers of the property which they are well in their rights to do and accepted a different offer, this was communication to you directly. The offer that was accepted then fell through as you have said. The owner of the property asked PP to go back to everyone who offered previously to see if they would like to proceed.

We will be reviewing your comments internally to ensure this doesn’t happen again. We aim to provide a seamless experience, and regret that we fell short in this instance.

If there’s anything further you’d like to discuss, we’d be more than happy to address it.

Lee Revill,
Account Director.

Avaliado com 5 de um total de 5 estrelas

Megan Raby & Victoria

I found Megan to be both understanding and diligent in regard to my recent purchase via PP. She was easily contactable and always returned emails in a timely manner. I realsie the review is for the company, however its often the staff that dictate the customer experiance, so well done to Megan and Victoria who did their upmost to ensure I managed to move into and enjoy my new home!

24 de janeiro de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi David,

Thank you for your kind words! We’re so pleased to hear that Megan and Victoria provided you with such great support throughout your purchase. You’re absolutely right—our team plays a huge role in shaping the customer experience, and we’re delighted they made a positive impact on your journey.

Wishing you all the best in your new home! If you ever need anything, we’re always happy to help.

Best regards,
Property Perspectives

Avaliado com 5 de um total de 5 estrelas

Excellent service!!

Keira was amazing throughout the process of helping us buy our first home. She was super diligent, always kept me well informed, always very polite, and overall did a fantastic job!

30 de janeiro de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Mark,

Thank you for your fantastic review! We're so pleased to hear that you had a great experience buying your first home. Keira will be delighted to know that her support and communication made a difference throughout the process.

Wishing you all the best in your new home! If you ever need anything in the future, we’re always happy to help.

Avaliado com 2 de um total de 5 estrelas

"Nightmare to deal with!" ...we were told ...wished we had listened!

Its not often I bother doing reviews, unless, as in this case,
I feel the service we received from Property Perspectives was appauling and for the benefit of fhose who
might be considering ibuting a house through them, think again!
It must just be me, as there appear to be many good reviews….but mine is not!
Made an offer on a property back on 03/06/24 as our flat was under offer by a cash buyer,

the property we wanted was vacant and only 9 years old, same agent, Unique Estate Agents(who were very helpful throughout)
However, apart from the "Hi, congatulatins" E-mail, telling us that they anticipated a completion date of late August / early September (ha)
we finally managed to move in just before Christmas, in the dark . When our solicitor heard Property Perspectives were being involved as a middle party betwwen Morris Homes and Unique, he the expression "Nightmare" was mentioned (perhaps we should have listened then)
There was poor / minimal communication froPP throughout and we got all our questions answered by Unique staff.
PP seemed to blame everyone else for the delays with leaseholder information/forms / Morris Homes solicitors but more like
"someon" at PP did not ensure all paperwork was applied for in time and submitted when needed…Our purchaser was extremely patient with us as it was delay after dealy
until finally they had enough and went away for a month….but at least Various issues along the way but one case, we
asked that keys for the windows be provided as all unlocked….answer came back via Estate Agents, "Don’t think Mark will be getting his keys!"
perhaps because I was considering pulling out and madethem aware that my patiance was running out! Also asked did they have technical documents for appliances/boiler/alarms etc and was told they would make sure that they would provide downloads etc prior to cpmpletion....later disputed and none provided
Fortunately the Morris Homes Sales team have helped us out since moving in.
PP had the cheek to call us at arounf 3.30pm on comp day to congratulate us , THEY had sorted everything and we could collect keys….it was UNIQUE that we thanked when we got keys as they deserved praise. Should we ever make an offer on a property again and find out Property Perspectives are involved,
we will without doubt, withdraw our offer and go elsewhere….I have knowledge of amny Housing developers and am surprised that a company with a
reputation as good as Morris Homes, give their business to this company.
After completion, I must give ctedit to Lee (Supervisor) at PP who did speak to me, did answer my questions, did respond to my calls
He arranged to sort a few matters out and did resolve issues without any problems.
Totally unimpressed with what I thouoght was an unnecessary 3rd party in the sales process
Even got the Ground rent wrong - told me in writing £300 ended up a couple of days before completion as £450….too late to question it so having to pay £150 more than expected every year…thanks again PP

11 de dezembro de 2024
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you for taking the time to share your experience.

We sincerely regret that the process did not meet your expectations and that you faced delays and frustrations along the way. We understand how important clear communication and efficiency are during a property purchase, and we are sorry for any inconvenience you encountered.

While some factors in the process were outside our direct control such as applying for and submitting paperwork for the leaseholder as this is dealt directly with the solicitors, we acknowledge that the experience did not go as smoothly as it should have.

Your feedback is invaluable in helping us identify areas where we can improve, and we will be reviewing your concerns internally to ensure better service in the future.

We appreciate your recognition of Lee’s efforts and are glad he was able to assist you post-completion. If there are any outstanding matters we can help address, please don’t hesitate to reach out.

Once again, we apologise for any frustration caused and appreciate your honest feedback.

Avaliado com 5 de um total de 5 estrelas

Just what we needed

Great service - Megan and the team were amazing! Really personable and cared about selling our property and supported us through various stumbling blocks along the way! Very tenacious when chasing viewers, buyers, solicitors and developers for us which really made a difference. The way of working is really helpful, there’s a webpage with updates on your sale and you can talk to anyone on the phone who will access your account log and be able to answer any questions which is great if you happen to call during someone’s lunch or annual leave. Highly recommend, thanks Megan!

7 de janeiro de 2025
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you for your wonderful feedback! We’re so pleased to hear that Megan and the team provided you with such a positive experience. It’s great to know that their personable and tenacious approach made a real difference during your property sale journey.

We’re also glad you found our way of working, including the webpage updates and team accessibility, helpful. It’s important to us that our clients feel fully supported and informed throughout the process.

Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Megan and the team. If there’s anything else we can do for you, don’t hesitate to reach out!

Lee

Avaliado com 5 de um total de 5 estrelas

Property PerspectiveExcellent service from this company…

Excellent service from this company from start to finish. Helpful discussion and advice on selling our property and a sale secured within 4 weeks.
The team were very supportive in ensuring the whole process was completed in a timely manner. Keira was our contact and we found her helpful and professional, working hard to keep the sale on track and regular feedback to us. I would have no concerns in recommending this company

6 de setembro de 2024
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you for your fantastic review! We’re delighted to hear about your positive experience with our team and that we could assist you in securing a sale so quickly.

It’s great to know that Keira provided you with helpful, professional support and kept you informed throughout the process. We’ll be sure to pass on your kind words to her – it will mean so much!

Your recommendation is the highest compliment we could receive, and we truly appreciate it. If you ever need our assistance again, please don’t hesitate to reach out.

Lee

Avaliado com 5 de um total de 5 estrelas

The staff is nice and helpful

The staff is nice and helpful. They can be easily called and response fast. Specially Megan, she always updated me the status of my case. I feel stress free in the process of completion.
Thank you.

13 de dezembro de 2024
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you found our staff helpful and responsive, and that Megan was able to keep you updated throughout the process.

Our goal is always to make the journey as stress-free and smooth as possible, so it’s great to know we achieved this for you. We'll make sure Megan receives your kind words – it will mean a lot to her!

Wishing you all the best with your new home!

Lee

Avaliado com 5 de um total de 5 estrelas

First time buyer

As a first time buyer property perspective made the process as stress free as possible. My case was dealt with by Keira, she provided a professional and friendly service with excellent communication. Would definitely recommend

18 de dezembro de 2024
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Mason,

Many thanks for the really positive review for Keira. She is a tremendous asset to the company.

Pleased to hear that your case has been dealt with in a professional and friendly manner. We strive for every case to be dealt with in this manner.

Best of luck in the new home Mason!

Lee

Avaliado com 1 de um total de 5 estrelas

Peterbrough deal

Property was sold to us in Peterborough. After moving in we noted many things were accomplished by previous owner as cosmetic changes marely to sell it out. Example, fillers in wall cracks, balcony fencing etc. We expected property perspective to be more vigilant on these things.

10 de dezembro de 2024
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Hi Abhishek,

Thank you for sharing your feedback. I’m sorry to hear about the concerns you’ve encountered since moving into your new home.

Upon reviewing your file, I see that a survey was conducted on the property on 11th July. Typically, such surveys are designed to identify potential issues prior to exchange or completion. As an estate agent, our role is to facilitate the sale, but we are not responsible for the condition in which the seller leaves the property.

That said, I understand your frustration, and I’d be happy to discuss this further to see if there’s any additional support we can provide. Please don’t hesitate to reach out to me directly on 0161 929 3740.

Best regards,
Lee

Avaliado com 5 de um total de 5 estrelas

Megan and the team are very efficient…

Megan and the team are very efficient and always went above and beyond to chase things up for us. Would recommend this company for sale and purchase as they do get the job done. Thank you

2 de setembro de 2024
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your kind words and recommendation! We're delighted to hear that Megan and the team were able to provide efficient and dedicated service during your sale and purchase. Going above and beyond to ensure everything runs smoothly is what we strive for, and it’s wonderful to know it made a difference for you. Wishing you all the best in your new chapter, and thank you for choosing Property Perspective! 😊✨

Lee

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

We had an amazing experience with Property Perspective. Our moving was very stressful and not straightforward, but Megan and the Team went above and beyond to help sorting things and we made it!
We always felt supported, understood. Customer care is on the 1st class level and personal approach was brilliant. The Team would always listen to us and it did feel like not just Estate Agency, but a bit of Mental Health Therapy (that's what you need when you move houses😅) Even when Megan was on her Leave, other managers were very helpful. Lauren was very caring to our case too. Many thanks for all your work. We highly recommend PP, because it's fast, modern, professional and caring Agency.

27 de setembro de 2024
Avaliação não solicitada
logotipo da The Property Perspective

Resposta da The Property Perspective

Thank you so much for your kind words and wonderful review! We're thrilled to hear that your experience with Property Perspective was so positive and that we could help make your moving journey a little less stressful.

Megan, Lauren, and the entire team truly appreciate your recognition of their efforts and dedication. Moving can indeed be overwhelming, so we're glad to know our support and personal approach provided some comfort along the way (and maybe even a bit of "therapy" 😅).

Your recommendation means the world to us, and it’s incredibly rewarding to know that our fast, modern, and caring approach made a difference for you. Wishing you all the best in your new home! 😊🏡

Lee

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