ThermoSphere Avaliações 

At the beginning of 2022 we moved into a newly refurbished house fitted with thermoSphere underfloor heating and Thermostats. We have been really pleased with the air thermoSphere products but in the week before Christmas one of the LED displays in a Thermostat developed a fault. thermoSphere customer services were extremely helpful and the next day a replacement thermostat arrived on my doorstep. I have nothing but praise for the efficiency and helpfulness of this company and their customer services department.

Ellie Lisbon was very helpful, I wouldn’t of been able to install the slimline electric boiler without her advice ! Thank you again and highly recommended

Our builder recommended Thermosphere UFH products for our new kitchen extension build. We bought it from a local tile shop and were very impressed with the performance and product. Not only does the floor heat up really well, but also heats the room. And the thermostats look great.

Our company installed hundreds of electrical underfloor heatings including the Dual Touch Coontroller and heated towel rails by Thermosphere on a high end residental project in central London. The whole supply chain worked very well. Thermosphere support over the construction period was excellent. We had absolutely no claims and can recommend Thermosphere.

Ellie was exceptional, she was knowledgeable and for the first time in a long time I really felt as though I was talking to an expert, ultimately her technical advice and support regrading towel bars and glass panel heaters led to us making a decision to move away from traditional plumbed heating to electric.

First class company with excellent communications, knowledge advice and support.
We are installing our fourth system in our barn conversion and we have been delighted with ThermoSphere service and quality. Highly recommend this company

Excellent service,
Good product knowledge.
Very competitivley priced.

We have used Thermosphere a few times now and Ruben has been absolutely brilliant. It's never too much trouble to amend quotes and answer our queries. The product itself it also the best we have used and makes UFH installations so much easier. It is a pleasure to work with them and would highly recommend.

Lirona was very quick and helpful to my requirement

Very impressed with Ruben Reynolds and his service in sorting out a B2B issue with one of our clients. Called on Friday afternoon to request additional stock and it was delivered directly to the customer (in Northern Ireland) by Monday afternoon. Can't fault it at all.

Actually won a competition for some thermophere membrane and a thermostat. Was incredibly pleased with how fast they processed the order and the communication. Would definitely recommend and would use them again

I have contacted ThermoSphere a couple of times about questions I had before both ordering and installation. On both occasions they were very quick to respond and were very helpful in clarifying my technical questions. Would highly recommend!

Great experience when wanting advice and help to purchase some 12 v heated towel rails, David Cowley at their head office provided great customer service and helped me get delivery direct in 24 hrs despite having purchased via a wholesaler.
Now they are installed they look very smart and perform faultlessly and despite the significant extra cost compared with normal electric towel rails / radiators we think they are worth every penny.

Having used a ThermoSphere heating system in my Bathroom for a couple of years, it made sense to add another ThermoSphere thermostat when installing UFH in my Kitchen. After getting everything installed, tested and connected, I tried to connect to the wireless hub, and started to struggle. One call to Lirona @ ThermoSphere, and she talked through a fix, with me, which resulted in a faulty hub being identified. This didn't pose a problem at all, as by the following day I had received a replacement, had installed it and had both UFH systems working on the hub wirelessly - absolutely fabulous service!

Recently installed Thermosphere membrane electric underfloor with BT21 thermostats controlling the various areas. Really happy with the finished result and love the fact I can control them from my phone. Spot on!

A Thermosphere Dual Control was installed in my shower room to control the underfloor heating and towel rail in May last year. I have found that whenever there is a power cut (even for only 2 minutes) the heating does not come back on when power returns. The controller switches off and has to be manually switched on again. I see that as a very significant deficiency in the product. I contacted Customer Service in February who told me that there was nothing that could be done to change this, but newer Dual Controls came on after power outages. So they do they do recognise this as an issue. Not happy.

Absolutely first class products, service and technical support... faultless!

Would just like to thank Lirona from your customer service team, for over 2 years now she has helped me and my company win and secure jobs and with the technical backup support she offers you cant go wrong with these products, great company and great support, also thanks to jodie as well

Fantastic products, very easy to install! Plus the team were great when I had a question about what to order, knew what I was asking and came up with a quick option that solved the problem with two floors I needed UFH for.

Ellie was extremely helpful in providing me with some clarification on the user instructions that had been provided at the time of purchase. She also kindly sent me updated instructions for my information.