Tailor Made Designs Ltd Avaliações 64

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Honestly the best service ever We asked two companies for a quote the other company couldn’t give us the same height of the roof and took weeks to tell us this. My builder then asked tailor made... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely excellent company to deal with! Every interaction—whether over the phone or via email—was met with prompt, friendly, and knowledgeable responses. No question was too silly (especially he... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de vigas
  2. Fornecedor de Materiais de Construção
  3. Loja de Pisos
  4. Fabricante

Escrito pela empresa

Based in the heart of Herefordshire, we specialise in the design and manufacture of bespoke roof trusses, Posi-Joists, glulam beams and more for home owners, builders, developers and builder merchants. The company was formed in 2007 and originally concentrated on the design and manufacture of timber frame housing. The initial investment was extremely modest—the company operated from a couple of rented former grain stores in Ivington, near Leominster. Machinery stretched to some chop saws and a range of hand tools. Employees were scarce; Richard, our director, ran the office undertaking all roles, from estimating and designing to admin, while two employees looked after the manufacturing side. Work over the first few years was reasonably consistent, especially considering the financial crisis. Any profits were reinvested and by 2010 turnover had doubled. The company now had a couple of office employees and around six employees on the manufacturing side. Until 2010, we had been using an outside firm to manufacture metal web joists and roof trusses for our timber frame kits—we wanted to bring this in house. 2010 presented a couple of opportunities with the unfortunate failure of some large firms within the industry, allowing us to purchase machinery to manufacture engineered floor joists This was an instant success; now we were able to manufacture these for our own projects and also manufacture these for others. With a little promotion of the new product offering, sales of these soon overtook those of timber frame. We were also able to push this product through the various networks of builder merchants. It was not long before a preferred supplier agreement was in place with Travis Perkins as well as other merchants such as County Building Supplies, Alsford, MKM Building Supplies and Chandlers. With the success of metal web joists, our customers were soon asking if we also manufactured roof trusses. With a little luck we managed to source the manufacturing equipment from another business. We were now a floor joist and roof truss manufacturer with the timber frame part of the business becoming a sideline. By 2013, we had five office employees and ten on the manufacturing side. We acquired an operator’s licence, a small fleet of vehicles and a couple of drivers to handle deliveries—everything was now in our control. Although the former grain stores had served us well, we were at capacity and further growth would not be possible. In 2014, we moved to larger rented premises on Rotherwas Industrial Estate and immediately sought to upgrade the manufacturing equipment with the purchase of the latest equipment available within the industry. The move proved to be beneficial with increased efficiency and a consistently full order book. The turnover rose steadily as we invested further in additional equipment and staff. In 2019, we bought the premises from the landlord allowing further alterations to meet the needs of the business. In 2023, the company made another leap forward and secured a custom-made factory, complete with modern office spaces, a spacious yard and a large customer & staff car park, allowing future progression and expansion. The building offers panoramic views over one of Herefordshire's many hillforts, providing a perfect space for customers to visit and discuss their future projects. The team has expanded from just 3 to now over 25, spread fairly evenly between office and manufacturing staff. Over the last few years, the business has steadily progressed further and diversified its portfolio of products, introducing glulam beams to the range as well as listing trusses, joists & glulam online for customers to purchase instantly.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

64 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Outstanding

Ordered one design, but on looking at plans they sent over needed to change it. Was no issue. As we are local, Ordered , changed design and delivered within 48hrs.
Great service.

14 de abril de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the high praise Matt, greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

Honestly the best service ever

Honestly the best service ever

We asked two companies for a quote the other company couldn’t give us the same height of the roof and took weeks to tell us this. My builder then asked tailor made to design our roof and the service was incredible. Came back so quick and achieving exactly what we needed

7 de abril de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Reviews don't get much better than that! Thank you.

Avaliado com 5 de um total de 5 estrelas

Excellent comms & support.

Quick, professional and available for good advice with great communications. Thank you.

7 de abril de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the positive review Daniel.

Avaliado com 5 de um total de 5 estrelas

Using Tailor Made

This is the fourth time I have used Tailor Made. The design service is prompt with competitive supply costs. The delivery service arrived on time and the driver was in no rush and helped with offloading.

18 de março de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Ray, much appreciated.

Avaliado com 5 de um total de 5 estrelas

A great company and service

A great company and service. A pleasure to deal with. Phillip was very helpful from
Initial contact to ordering and Vince was also a really nice helpful guy when he delivered our trusses. It wasn’t the first and definitely won’t be the last time I use tailor made for my roof trusses.

13 de março de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the review Bobby, I'll pass over the compliments to Philip & Vinnie.

Avaliado com 5 de um total de 5 estrelas

Fantastic company!!!

Every interaction with your company has been fantastic and your team has shown to be professional, knowledgeable and extremely helpful.

Great communication during the order and manufacturing process and an extremely helpful and friendly delivery driver.

11 de março de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the positive review Rhys. Will pass the compliments to the rest of the team.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

I ordered my glulam beam on Monday and it was delivered on Wednesday. Great service!

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Good to hear, thanks for the review Andrew.

Avaliado com 5 de um total de 5 estrelas

Ordered 4 glulams

Ordered 4 glulams, price was really competitive and they turned it fast, really happy with the product, definitely recommend and will use again in the future.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the review James, see you on the next one.

Avaliado com 5 de um total de 5 estrelas

Such great service

Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my beliefs back in UK based companies to deliver as promised. Wish you all success in future, continue like this.
Best wishes
Jake

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Jake, that was a nice read to start the day with. We shall continue as we are as requested. All the best.

Avaliado com 5 de um total de 5 estrelas

Excellent service, great products, good price.

Absolutely excellent service from Tailor Made Designs.
I only need a few posi-joist for a project, but the team made me feel like my order was just as important to them as a large order.
I was able to collect in person, and the shop-floor team were equally welcoming!
Also, excellent quality products at a good price. :-)

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the kind words Jim, it's greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Fantastic service from purchase to…

Fantastic service from purchase to delivery. The ordering process was smooth, staff were professional and helpful, and delivery was on time with no issues. The Posi Joists were top quality and met all expectation. Highly recommended.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Nick, glad to hear it was a positive experience all round!

Avaliado com 5 de um total de 5 estrelas

Trusses

Very happy with trusses made to correct size, and time for them to be made and delivered exceptional

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Terry, much appreciated.

Avaliado com 5 de um total de 5 estrelas

Great communication

The team were really helpful in preparing designs and coordinating delivery with my site delays.
Haven't got them up yet but quality looks good.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the positive feedback Harry.

Avaliado com 5 de um total de 5 estrelas

Excellent level of service

Extremely helpful and professional from the initial order phase right through to delivery. Very fairly priced and highly recommended.

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks for the review Christian, happy new year.

Avaliado com 5 de um total de 5 estrelas

Exactly as you'd hope for

Researching roofing options for an outbuilding, I came across Tailor Made Designs via an online search. I was particularly impressed to receive a tailored quote and CAD within 24 hours of calling them - this shows a level of professionalism and commitment that is so often missing now. Revisions to the design to maximise usable area and storage facilities were no issue, and the products were delivered on time and per the agreed drawings. And the price is comparable or beats the labour of a cut roof. Would definitely use again.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Sawood, appreciate the detailed and positive review. All the best.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, very quick delivery and everything went in perfectly.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd

Thanks Ian, & happy new year.

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