The Watch Protect Company Avaliações 

243
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had an issue caused by me ordering the wrong kit. I emailed explaining my mistake, they sent out the missing piece I needed at no cost. Brilliant service, thank you. Next order has been plac... Ver mais

Avaliado com 1 de um total de 5 estrelas

The film protection has dried all pitted on the clasp area, I have emailed and had no response to rectify, My order number is 10717, Let’s see if this helps with getting a response.

Avaliado com 3 de um total de 5 estrelas

Très bon service clients. Néanmoins, le produit est très cher par rapport à la qualité et d'autres marques offrent la même qualité mais sont chères, d'autant que vous fournissez une seule plaque de s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle o... Ver mais

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

A revolutionary, precision cut and proven watch protection film, that protects and maintains your watch from everyday scratches and scuffs.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

243 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 61% das avaliações negativas

Normalmente responde dentro de 1 semana

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3,4

Todas as avaliações

(243)

40 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Weil man es nicht zurück schicken ohne…

Weil man es nicht zurück schicken ohne ein Rückgabe Etikett das normalerweise dazu kommt

27 de maio de 2025
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Dear Aleksandra,

Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about the confusion regarding your purchase and understand you were expecting to receive a watch. We sincerely apologise for any disappointment this misunderstanding has caused.

For clarity, as stated in our terms and conditions at the time of purchase, we do not include pre-paid return labels with our shipments, and customers are responsible for covering the postage costs for any returns.

Avaliado com 4 de um total de 5 estrelas

It's Not Cheap, But It's Worth It

Great quality, it fits my watch really well, and it arrived soon after I ordered it.

22 de abril de 2025
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Picky, Thank you for your review, we do not provide any springbar removal tools, if you can kindly email us where you have seen this information so we can get it looked into our end. Kindly, TWPC

Avaliado com 4 de um total de 5 estrelas

Great quality item.



I bought the GMT kit and followed the instructions correctly over 2 days leaving everything to dry fully before wearing or using an automatic winder.

It’s best to set aside a reasonable amount of time to do this right. I applied the case & clasp first, then the bracelet once they were dry.

The customer services were excellent and I can only recommend the company.

I’ll certainly be buying again.

17 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good quality

Perfectly cut, took about an hour to apply and hardly noticeable. Time will tell on durability but at the moment would certainly recommend and buy again

17 de março de 2025
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Damian, thank you taking the time to leave us a review. We hope you wear your watch in good health

Avaliado com 4 de um total de 5 estrelas

Good points and potential improvements.

Good points:
The materials were good. The paste in particular remove superficial scratches. The application of films was not difficult with magnification but it was important to identify the stickier side (not mentioned in the video).
After 24 hours, all were secure and the result was good.
Areas for improvement:
The transfers would have benefitted from some labelling on the card. Magnification should be recommended. The graduation in sizes for the bracelet transfers was not obvious initially and so some transfers had to be moved. At the end, they were stable but very small streaks of the fluid can be seen in some places, despite dabbing all transfers on application.

8 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Ordered the kit for my GMT Rolex…

Ordered the kit for my GMT Rolex followed the easy Instructions and surprisingly I was shocked how good the watch looked with the kit on. I expected it to stand out a mile but it didn't. So impressed and feel safer wearing my watch out as the previous watch scratched so easy without it.

27 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Top customer service!

We had a lot of troubles with the delivery to Belgium (UPS made some mistakes) but the company was very helpful and even paid some of the extra costs that were part of the shipping problems. Top service!

8 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Product

Frendly comms, fantastic product and super fast delivery 👏

31 de janeiro de 2025
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Thank you Paul, we hope you wear your watch in good health

Avaliado com 3 de um total de 5 estrelas

Long wait, & initial disappointment

Waited the best part of 3 weeks for delivery & when arrived a critical part of the clasp stickers simply wouldn't hold, using the tweezers provided it then came off on to the cloth that came with the kit and left black dust all over the sticker - made things worse! Wanted to protect the clasp from the desk on my rose gold Rolex and paid c.£60 to not get what I wanted…why can’t you provide spares in a £60 kit? Especially for the smaller intricate parts!? The margins for this product must be crazy!!! On that basis I can’t recommend the product.

Edit: the team committed to sending me a replacement kit & solution. Improved service from initial & take the fact that Evri lost the parcel originally at face value. Fingers crossed the team are true to word and I receive the replacement in good time to try again. Many thanks.

1 de fevereiro de 2025
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi RB,

Thank you for sharing your feedback. We're unable to verify your order without additional details or an order number. However, all UK orders are dispatched the same day and delivered via Evri within 2–3 days on our standard service.

Please reach out to us at info@thewatchprotect.com so we can investigate the issue and resolve it for you.

Best,
The Watch Protect Team

Avaliado com 4 de um total de 5 estrelas

Updated* I still have not received the product

Updating this review after receiving the product. Product is well made and easy to apply, just need to take your time to ensure proper fitment. Looks great after drying, and the peace of mind you get is what makes it well worth it. Good product.

I still have not received the product. The tracking status has not changed for 2 weeks now, and is still “leaving the UK”.

12 de janeiro de 2025
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Kyle,

Thank you for leaving us a review. I’m sorry to hear that your order hasn’t reached you yet. Due to the recent Canada Post strikes, which significantly impacted incoming parcels, customs in Canada are currently prioritizing the clearance of older parcels. Although the strike officially ended on December 17, delays are still ongoing.

As of January 14, your item left the UK and should have arrived in Canada the following day. Once received by customs, it will be scanned and processed for clearance. Unfortunately, we have no control over the customs backlog or the ability to expedite your order. However, we can assure you that your parcel is on its way and should arrive soon.

Thank you for your patience and understanding.

Best regards,

The Watch Protect Company

Avaliado com 2 de um total de 5 estrelas

Not easy to apply.

Unfortunately I did not find this product very easy to use and several of the pieces ended up being unusable. For this reason I could not recommend this product.

6 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Great service. Great product.

I had trouble with application of my protective film. I contacted the Watch protect company and they were very responsive and sent replacement pieces. After proper application, my watch looks like nothing was ever applied!

30 de dezembro de 2024
Avaliado com 1 de um total de 5 estrelas

horrible....poor communication poor…

horrible....poor communication poor explanation on website

27 de dezembro de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Bruno,

Thank you for taking the time to leave us a review and for your feedback.

Our website provides clear and detailed information, both through pictures and descriptions, about what is included in each of our watch protection kits and the areas of the watch that are covered. We understand that you purchased a kit based on this information, but we’re sorry to hear it did not meet your expectations.

As outlined in our refund policy, we do not cover return postage costs and are unable to intercept parcels once they are in transit. While we understand this may not be the response you were hoping for, we strive to maintain a fair and transparent policy for all our customers.

We value your feedback and will use it to continue improving our products and services. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Great company

Great company. Had a small issue which I reached out the customer services & Chloe was able to resolve very swiftly.

Would recommend protecting your watch. I believe I have saved myself countless times from scratching the watch and being a precious metal they are very prone to surface scratches.

18 de outubro de 2024
Avaliação não solicitada

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