I had an issue caused by me ordering the wrong kit. I emailed explaining my mistake, they sent out the missing piece I needed at no cost. Brilliant service, thank you. Next order has been plac... Ver mais
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Veja o que dizem as avaliações
The film protection has dried all pitted on the clasp area, I have emailed and had no response to rectify, My order number is 10717, Let’s see if this helps with getting a response.
Très bon service clients. Néanmoins, le produit est très cher par rapport à la qualité et d'autres marques offrent la même qualité mais sont chères, d'autant que vous fournissez une seule plaque de s... Ver mais
Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle o... Ver mais
Detalhes da empresa
Escrito pela empresa
A revolutionary, precision cut and proven watch protection film, that protects and maintains your watch from everyday scratches and scuffs.
Informações de contato
Reino Unido
- info@thewatchprotect.com
- thewatchprotect.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 61% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Scammed
Note: I’ve been holding back on posting a review to allow a resolution from this merchant; however, it’s gotten to the point where this seems futile.
I honestly wish I could give Watch Protect Co. zero stars, but that's not an option. My experience with them has been nothing but a headache. Back in November 2022, I ordered a Daytona half set, and it's now December 2024—still no product. Over the past two years, I’ve made more than 15 attempts to resolve this. I’ve contacted the merchant and my bank, but every time I either get useless responses or no reply at all.
Despite all my efforts, Watch Protect Co. has not attempted to make a resolution. Their customer service is a joke— incompetent and unhelpful. I was told that they couldn't assist me and that my case had been dismissed. To make matters worse, my bank and the merchant have been unable to help with a refund, so I’m left with nothing but frustration, feeling completely ignored—and honestly, like I’ve been scammed. I’ve already paid for a product I never received, and it feels like no one is taking responsibility.
After more than two years of trying to get this sorted, I am beyond dissatisfied. The complete lack of accountability and customer care is inexcusable.
If you're thinking about buying from Watch Protect Co., don’t bother. Their failure to deliver, terrible customer service, and utter disregard for customers should be a major red flag. I would never recommend this company to anyone.

Resposta da The Watch Protect Company
Mauvaise expérience
Ayant déjà commandé chez d’autres marques, je suis extrêmement déçu par le produit (sans compter les frais de douane)
1 seul et unique exemplaire contrairement à d’autres sociétés qui en mettent 2 alors que la planche doit leur revenir à 10 centimes… Donc pas le droit à l’erreur.
Cher malgré les promotions.
Alors ok c’est bien présenté et les découpes sont légèrement plus précises qu’ailleurs (hormis les pattes) mais ça ne vaut pas le prix, passez votre chemin.
J'ai payé des frais de douane et ce…
J'ai payé des frais de douane et ce n'est pas marqué sur le site
The Stickers were Not in good…
The Stickers were Not in good condotions.
Long Shopping time as well.
Sticker Set / half Sticker Set wirhout Additional/ extra pcs in case Of missusing.

Resposta da The Watch Protect Company
Great but fiddly
The stickers are great and the customer service is great and the product comes with great presentation. Make no mistake these are really fiddle to get on but it’s definitely doable. The first watch was frustrating as hell but by the time I got to the second and third watch it was much easier. Strongly advise you buy the spare kit also (unless you are really steady handed and good at this stuff). Invisible once they are on though and really do the job.
Very expensive for what it is
Very expensive for what it is, definitely can find much cheaper alternatives with the same quality elsewhere
Great customer service
Received item as described , fast shipping and helpful staff. Thanks Chloe for your assistance

Resposta da The Watch Protect Company
Troppo costoso e ho dovuto pagare le…
Troppo costoso e ho dovuto pagare le spese della dogana folli…. Nell kit non è compreso la pellicola sopra dell orologio pessimo acquisto

Resposta da The Watch Protect Company
Delivery time approved
Delivery time approved. Unfortunately, the company does not have an agreement with Norway, so an additional VAT will be applied to the purchase.
Result: good, except that two of the films didn’t adhere overnight and the following day. They peeled slightly on the sides and had to be removed.
This is costly without a backup and carries a risk of defective production.
That said, the result is good where everything went according to plan. I recommend using this only on the clasp. It feels different and has a different texture than metal but works well on exposed yet less visible areas.
100 euros thrown in the wc
Impossible to apply protections and poor instructions, only for 3 out of 12 covers!. The only protection that would be needed, the one for the watch glass, is not provided. The protections on the edges of the case remain raised at the corners. 100 euros thrown in the toilet. Absolutely not recommended
Good customer service.
Product arrived quickly and was a bit fiddly to apply but got there in the end. Looked great for about 36 hours. After that it started to lift on a nearly all corners and looks really poor, very noticeable and cheap and nasty.
Update: great customer service, they have sent me some new protection and advice on how to make it adhere properly ie with a deep clean to remove grease and dirt. Will give it a go and see if it works

Resposta da The Watch Protect Company
Low quality product
Low quality product. Starts to peel after a couple of weeks consistent wear.
Inefficient shipment
I ordered the protection on October the second. Since the 8 of October the tracking says that the parcel is in transit in the U.K. today is October the 12. Not possible any forecast for the delivery. Too long time compared to the price. I reserve any judgment about the quality and efficiency of the product.

Resposta da The Watch Protect Company
Replacement kit beacuse bad size
I got contact from the tema and told me I was gonna get a replacement kit but never heard from them again or a tracking number

Resposta da The Watch Protect Company
Its a scam :) low guality film which is…
Its a scam :) low guality film which is not even cut to spec. Avoid wasting ton of money on this scam. There are more reputable companies out there. Wish i could get my money back or at least something… completely useless

Resposta da The Watch Protect Company
Some stickers didn't stick properly
Some stickers didn't stick properly. I asked for advise by sending an email but no one bothered to get back to me. Disappointed with yhe product and service after paying that much money.

Resposta da The Watch Protect Company
Good product, but need a good eye and steady hand.
Product came very quickly although not quite in a fancy display box as advertised. The outer box is the actual box! As a product I am impressed with the protection it gives to the watch, but don’t believe 30mins fitting time if you go for tier 3 which includes bracelet, case and clasp. Takes about 2.5 hours to do it properly and you’ll still probably have a couple of bits with dust under the film. I also recommend going for another full set for the discounted rate if offered, I would have redone one bit on the clasp again if I had bought a spare set. Ultimately so far it does what it says in terms of watch protection, no scrapes or scratches that ruin the look of the clasp or bracelet. How long it lasts will be the real test as only used for about a month. Would have given it 5 stars but it is very fiddly to get it correct. Imagine fitting 40 screen protectors to iPhones flawlessly and you can imagine the experience.
Don’t buy these! This was a horrific experience
This was a horrific experience. I got my first Rolex recently and wanted to protect it, so I bought watch protect co. Things that were terrible:
1. They didn’t even include the spray that the instructions require to clean the watch (it’s apparently separate)
2. There’s nothing about how easy it is to remove the film after the fact (I didn’t feel comfortable risking $10K)
3. It’s not easy to put on and they give you no extra pieces so you have one shot to get it right or you waste $100
4. I asked for a return and they charge you $30 to do so, I then delayed the return for a month bc we just had our first child and they said sorry we can’t accept the return

Resposta da The Watch Protect Company
Do not buy the liquid watch protection!
This liquid is very expensive and all it does is ruin the look of the watch. I bought this "expensive" coating as I'd just treated myself to a new Rolex so I didn't mind the expense. I followed the instructions to the letter, but it doesn't protect the watch properly and more importantly you can't get it off once applied! I don't understand how a firm can be allowed to sell a product like this, which in effect damages the look of the watch and you can't remove it. They say try using alcohol, I've sat there for hours rubbing the watch with this, but nothing happens, except tired fingers and frustration! So be warned, if you buy this and want to remove it, you won't be able to
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