The Watch Protect Company Avaliações 

243
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had an issue caused by me ordering the wrong kit. I emailed explaining my mistake, they sent out the missing piece I needed at no cost. Brilliant service, thank you. Next order has been plac... Ver mais

Avaliado com 1 de um total de 5 estrelas

The film protection has dried all pitted on the clasp area, I have emailed and had no response to rectify, My order number is 10717, Let’s see if this helps with getting a response.

Avaliado com 3 de um total de 5 estrelas

Très bon service clients. Néanmoins, le produit est très cher par rapport à la qualité et d'autres marques offrent la même qualité mais sont chères, d'autant que vous fournissez une seule plaque de s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle o... Ver mais

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

A revolutionary, precision cut and proven watch protection film, that protects and maintains your watch from everyday scratches and scuffs.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

243 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 61% das avaliações negativas

Normalmente responde dentro de 1 semana

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3,4

Todas as avaliações

(243)

40 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Need spare pieces for clasp

Was relatively easy to apply. But after a week, one small piece fell off the clasp. Maybe they should include extra pieces for the clasp. Other companies do that I think.

After reading my review, The Watch Protect Company sent me a new clasp set. I am very pleased and impressed with this product and customer service. I highly recommend it with no reservations. Thank you.

20 de janeiro de 2024
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Ahmed, the major cause of falling off so fast after application would be the film not adhering to the surface of the watch, if it is pressed down before wearing that should ensure it is fully stuck down with no micro lifts or bubbles. Please feel free to get in touch with us at info@thewatchprotect.com and we can take a look at this further for you.

Avaliado com 4 de um total de 5 estrelas

Clear as a bell !…

Well it goes on well and does take a few hours to do , take your time with it and have good lighting to set the protection I bought the full watch protection and cleaner kit
Cleaner is excellent , but for some reason top was loose and I lost the lot after spraying 3 watches . You don’t get much for the price !
The protection sets really well and difficult to see !
I think this is a great product to save the watch bracelet from scratching .
Time will tell how it stands up to wear and if it colours yellow .
At this price paid I would expect it to stand up to wear .

12 de janeiro de 2024
Avaliado com 4 de um total de 5 estrelas

Good quality product…

Good quality product would give 5starts if they included plastic tweezers instead of metal ones as metal ones scratches the watch while applying the protective stickers no matter how careful you are with it.

2 de janeiro de 2024
Avaliado com 1 de um total de 5 estrelas

Incomplete box and additional duties charges

The box was incomplete. The soft brush was missing.
In addition to that I paid standard shipping costs. And I had been charged for additional duties by the carrier. It was not mentioned anywhere. Be careful the final costs can increase significantly

30 de dezembro de 2023
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Resposta da The Watch Protect Company

Hi, all clasp only kits do not include the cleaning brush, which was highlighted on the application page At the time of purchase. This has now changed since 1st Jan 2024 along with a price increase. The taxes and duties are not included in the final sale price which are clearly mentioned on our shipping page. Taxes are different to shipping costs.

Avaliado com 1 de um total de 5 estrelas

Almost a scam

First of all, if I didn't chase them about the delivery, it would have arrived late (I paid for the faster service). Came on the last day. They love to say easy to install but its all guess work, they say clean it with the solution (not included). If you want to return, you pay. I see a lot of bad reviews, keep them in mind. I bet when they recieve the return, it will be another issue.

4 de janeiro de 2024
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Lloyd, I am sorry you feel the whole process was 'almost a scam'. Your order was placed in the afternoon on 17 December with an express delivery service. The item was then dispatched on 19th December and delivered to you the very next day at 13.36. You mentioned in your earlier correspondence that the instructions were vague, but we have written and visual instructions for you to follow, alongside a troubleshooting guide. The cleaning solution is a stand-alone product that is sold on our website that we recommend, for best results. In regards to return postage, this is clearly stated within our returns policy.

Avaliado com 1 de um total de 5 estrelas

Avoid…

If you are going to sell a very expensive 'skin' like this then also sell something that removes it too, because once applied you can't get it off! This is not just me, read the other negative reviews on here, all saying the same thing. I waited a year to get my watch, applied this stuff, now it looks awful. Been trying to scrape it off with my nails so I don't damage the metal, but it's virtually impossible. It's all very well them saying well send it to be polished then, that's not why I bought the stuff in the first place! Do yourselves a favour and don't use.

30 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchased for my TT Rootbeer gmt

Purchased for my TT Rootbeer gmt. Very happy with the product. I picked the watch protect company compared to others because I didn’t want to put this film over my entire watch and they offered 3 different tiers of amount of protection. Other leading brands require you to buy the full kit that covers the entire watch. The watch protect company offers tiers for just the clasp, to half the watch, to the whole watch. Their customer service is amazing too. They’re really friendly and helpful. I live in the USA and the shipping did not take that long at all. Approx a week.

27 de dezembro de 2023
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Larry thank you for your continued support, we hope you wear your watches in good health!

Avaliado com 5 de um total de 5 estrelas

Parcel has come with the protection…

Parcel has come with the protection stickers missing every thing else is there will let you no how I get on with customer service
I can honestly say they sorted it out straightaway and sent the missing stuff out

27 de dezembro de 2023
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Paul, You have raised this with us via email and we have responded to you. This has never happened before and all orders are hand packed and checked before being sent out. We have responded to your latest email letting you know that we will be dispatching another set out for you in the post.

Avaliado com 1 de um total de 5 estrelas

Bought the liquid skin product

Bought the liquid skin but before i did I asked how it was removed and received the answer of isopropyl alcohol. Bought the product and it is horrible. It dries wavy and bumpy but the best part is isopropyl alcohol does NOT remove the product. A complete lie. I reached out to the company again and there response was the same followed by if that doesn't remove it have your watch polished! That is a horrible response. Bad product, dishonest customer support, not much else to say other than to avoid them.

1 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My order left the UK on Dec 8th and…

My order left the UK on Dec 8th and it’s now Dec 22nd and I still haven’t received my order.

Now I know it’s a long way, but unless it’s on the Queen Mary it should have been a week ago. This is the space age….

22 de dezembro de 2023
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Greg, We do apologise it has taken slightly longer than you expected, but we do not have any control over how long customs in any country, take to clear the parcel. We do have an express shipping service with DHL, where the process is a lot quicker. DHL are one of the few if only logistical companies that have a dedicated customs clearance team.

Avaliado com 2 de um total de 5 estrelas

It’s ok, not great

The clasp area was ok. The film was not cut accurately at all for the main watch lugs. I have worked in the PPF industry and am pretty good and applying what is essentially PPF, but for a watch.

Wouldn’t recommend

29 de novembro de 2023
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Nishan, this is the first we have heard from you - can you please email us at info@thewatchprotect.com with pictures attached of the lugs so we can take a better look? The product page photos of the Datejust 36 have the lugs and the rest of the kit applied so they should be the same as what can be seen in the photo.

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Great product, best in the game. Now I can wear my Rolex without worrying about it getting scratched! The customer service is also superb!

13 de dezembro de 2023
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Arun, thank you we hope you wear your watch in good health!

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, fast shipping, high quality!

28 de novembro de 2023
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Thanks Jason! We hope you wear your watch in good health

Avaliado com 5 de um total de 5 estrelas

Thank you

Thank you, Excellent Product.

12 de dezembro de 2023
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Sajed, thank you and we hope you wear your watch in good health!

Avaliado com 3 de um total de 5 estrelas

A mixed result for me but I can see the…

A mixed result for me but I can see the benefit of the product.
I’ve sent both a message direct and via instagram with no response but understand people can be busy so I may still get one.
The product arrived as ordered and installed on a GMT Rootbeer.
I’ve watched the tutorial and a YouTube video of someone installing this on the same model so knew what to expect.
I spent two hours fitting the film and in some places it sits well and in others I find it’s a not quite right, my observations:
- the bracelet centre links as one piece are hard to install. For me I’d be happy with just a section to cover the polished parts. I feel this would sit better, be an easier install and also be less obvious.

- be careful when installing as any slight overhang on any edge will start to catch on clothing and you’ll have parts that lift, I’m already experiencing this.

- the sections that sit towards the underside of the bezel can be difficult to install. If not sat right any bezel rotation will cause these to lift.

In general I’m 50/50 with the product. Some sections could do with improvement but I may remove these and just manage with the bits I’m happy with for now and decide what to do long term. Remove the product and be cautious, try again or try an alternative product.

6 de dezembro de 2023
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Mark, your Instagram message was picked up from one of our team members over the weekend and we are working on a solution to the issues you have faced during the application process.

Avaliado com 3 de um total de 5 estrelas

A Little Disappointed.

Took a few days after placing my order for TWPC to ship out the item. The tweezer provided in the install kit left a black mark on the sticky side of the protection film. Ended up wasting that piece. The film is also thinner compared to other watch protection film from another company. Not very pleased.

28 de novembro de 2023
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Jeremy, Can you send us an email at info@thewatchprotect.com so we can get this issue of the black mark looked into for you. Thanks

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