The Watch Protect Company Avaliações 

243
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had an issue caused by me ordering the wrong kit. I emailed explaining my mistake, they sent out the missing piece I needed at no cost. Brilliant service, thank you. Next order has been plac... Ver mais

Avaliado com 1 de um total de 5 estrelas

The film protection has dried all pitted on the clasp area, I have emailed and had no response to rectify, My order number is 10717, Let’s see if this helps with getting a response.

Avaliado com 3 de um total de 5 estrelas

Très bon service clients. Néanmoins, le produit est très cher par rapport à la qualité et d'autres marques offrent la même qualité mais sont chères, d'autant que vous fournissez une seule plaque de s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle o... Ver mais

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

A revolutionary, precision cut and proven watch protection film, that protects and maintains your watch from everyday scratches and scuffs.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

243 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 61% das avaliações negativas

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3,4

Todas as avaliações

(243)

40 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

So and so...

so-so...difficult to detach the pieces from the sheet where they are attached for fear of creasing the corner, when you place them on the watch they don't detach easily from the pliers and therefore you have to use the other hand, getting the glue off your finger which inevitably leaves some stains on the piece of protector piece (which can only be seen against the light), if one doesn't care that they look as shiny as the steel part but it's enough to protect them from blows then ok. if I knew that it was all this effort and the result it wasn't top, I didn't buy it (the cost was still too high in my opinion)

3 de maio de 2024
Avaliado com 1 de um total de 5 estrelas

Way too expensive for what it is

Way too expensive for what it is. You could buy the same thing way cheaper. It is a complete waste of money anyway because it makes the watch look fake.

30 de abril de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Thank you for your review, Tim. Our protection kits are both invisible and seamless, and they do not change the appearance of your watch, making them look fake.

Avaliado com 5 de um total de 5 estrelas

Very good product

Very good product.

The products itself is good. The layout of the stickers are perfect for guidance. Only negative would be application is not the easiest. Would be great if a professional could do it for you but can’t knock a score based on me not being great with stickers !

26 de abril de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Jack, thank you for you review. The spare set ordered is dispatched alongside the original order in the same box. We hope you wear your watch in good health!

Avaliado com 3 de um total de 5 estrelas

Ordered from UAE

Ordered from UAE. took a long while to reach- 2 weeks or more. Extra 62 dirhams payment at point of accepting.
Product has to be put very diligently and taking time.
Hope it will do a good job.

8 de abril de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Solomon, thank you for your time. Your order was dispatched promptly the day after you placed the order and was first attempted delivery 11 days after which is in line with our recommendation of 5-7 working days excluding weekends delivery time. We do not cover duties as highlighted on our shipping policy. We hope you wear your watch in good health and look forward to serving you again soon.

Avaliado com 1 de um total de 5 estrelas

I didnt get the product

I didnt get the product, i am still waiting. The delivery company sais they tried to deliver it but it is not true.

8 de abril de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Augusto, I understand there was some confusion regarding the delivery attempt on tracking details. I'm glad to see that the package has now been successfully delivered. I hope you wear your watch in good health!

Avaliado com 2 de um total de 5 estrelas

Not worth the price!

Bought for my new Sub watch. took an extra pack. I do like the idea as we all use them on our phones! so why not on watches! I found it very fiddly, not like as shown in the video each piece kept on getting stuck on the tweezers was so annoying.
I paid over £80 and in my personal opinion this should be a £19.99 product! and that's being generous! give or take a few months no doubt other companies will be selling at a more reasonable price! it's only plastic Film.!

10 de abril de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I ordered an initial set back in…

I ordered an initial set back in December 2023. I applied the clasp and case sets and dried it for longer than 24 hours. I pushed to remove all the air bubbles out and let it dry for another few days. Once I wore the watch, it was great. The only downside is that the adhesive on the edges catches lint from clothing and then just leave marks and keeps lifting more as you wear the watch. I purchased a second set thinking that I didn't do it right the first time but I'm on my second set and I just can't justify getting more.

28 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Perfect fit!!

Awesome product. Fit perfectly on a new reference Daytona. Easy application and after it dries you can’t even notice it’s there.

6 de março de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Thank you Erik, we hope you wear your Daytona in good health!

Avaliado com 5 de um total de 5 estrelas

Amazing product

Amazing product. Been using them now on 4 of my watches. Even more amazing customer service

10 de março de 2024
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Pierre, Thank you and we hope you wear your watches in good health!

Avaliado com 5 de um total de 5 estrelas

Fast shipping

Fast shipping, excellent customer service when asked questions.

23 de fevereiro de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Thank you for your continued support, Joey! We hope you wear your watches in good health

Avaliado com 5 de um total de 5 estrelas

Perfect protect solution for your…

Perfect protect solution for your luxury watches. Perfect fit easy to apply and unvisible.
Fifth order!

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Eduard, Thank you for your loyalty! We hope you wear your watch in good health!

Avaliado com 1 de um total de 5 estrelas

Not worth it...

My order arrived after more than two weeks. I had to pay another 15 Euros for customs before receiving it. I have tried it in a ROLEX GMT Bicolor and an AP Steel Nautilus. The result was exactly the same than the result I have after cleaning my watches with a toothpaste, a very soft brush and a soft microfiber cleaning cloth, all available in my household at no cost. Bottomline: 60 Euros completely wasted!

29 de janeiro de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Sam, the dual action foam cleanser is a specially formulated cleanser that does not tarnish or ruin the metal of the watch, it is pH neutral and both cleans and restores the shine of your watch. Unfortunately, we cannot comment on your toothpaste and what effects this may have on your watch in the long run. The item was delivered to you within 13 working days which is within the normal processing and delivery times of several EU countries. We do also highlight on our shipping page that we do not take responsibility for any additional customs and taxes that may be due.

Avaliado com 5 de um total de 5 estrelas

If you want to protect your watch, you MUST buy this product!

Ok, so firstly I think this product is good value for money (I bought the full kit - £99). You get everything you need. Watch the You Tube video as this gives you the information you need. It took me about an hour, and it was simple to do. No bubbles 24 hours later, and to be honest you really can't see the film. My only comment, and this is personal to me but will also include other people, you need to be able to see close up (so if you need your eyes tested / new glasses, then do that first). I used a magnifying glass which did the trick! Awesome product, I will be buying more for old watches (once polished) and new watches when I add to my collection.

12 de fevereiro de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi James, we hope you wear you watch in good health and look forward to serving you again! Thank you

Avaliado com 3 de um total de 5 estrelas

Quite expensive

Quite expensive, on a sky dweller the mid-case fit isn't very good.

7 de fevereiro de 2024
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Jan, Can you send us a picture over to our email, info@thewatchprotect.com and we can take a look at why it isn't a good fit for you. Thanks

Avaliado com 1 de um total de 5 estrelas

Very upset

I purchased a brand new Rolex Datejust with Jubilee bracelet. I wanted to protect the watch. I chose Watch Protect Liquid Skin @ £129.00 as they did not supply protection film for the Jubilee bracelet. After few weeks noticed a chip on the clasp and contacted Watch Protect and they advised using Isopropyl to remove the Liquid Skin. This does work !

Watch Protect refunded 50 % of the purchase price. I now have a damaged £10,000 Rolex. WP said I should get the watch polished at my cost. What a f....ing cheek. I keep on rubbing away hoping to get my watch back. I am so p...ed off. WP should pay to restore my watch to the condition it was BRAND NEW UNMARKED

20 de janeiro de 2024
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Richard,

We do sincerely apologise for the experience you have had with us. You initially purchased the the skin back in May 2023 and got back in touch with us in Jan 2024 stating that there was a chip in the coating on the clasp - at this stage, we are unsure whether the chip was a result of knocking the watch against something, the coating itself would just not chip.

The two forms of removal are either rubbing it off with isopropyl alcohol or as an easier and faster method, polishing it off the watch, you had stated in your correspondence to us that 80% of it had come off using this method and you were struggling with the remaining 20% to which we advised that a little more force would be required to break the coating down or you could polish the remaining off.

We have sent you a further email.

Avaliado com 1 de um total de 5 estrelas

Beware, they will steal your money even after you return!

I recently had the misfortune of dealing with The Watch Protect company, and I must say it has been one of the most infuriating experiences I've ever had with a company. I purchased a watch protection kit from them, and from the get-go, it was a disaster.

Upon receiving the package, I discovered that the main stickers were missing from the kit. This was the first sign that things were not going to go smoothly. I contacted them, and then they offered to send me a replacement, which I waited for and received.

However, in the meantime i had spoken to my Rolex dealer and read reviews online about their stickers. I read very negative reviews about when the stickers are finally taken off, that they damage the watch and require it to be polished. So I changed my mind and explained I was going to return for a refund.

Concerned and unwilling to risk my watch's safety, I promptly returned the entire order with tracked delivery. The package was unopened and in brand-new condition, as received. Little did I know that this was just the beginning of my nightmare.

After waiting for my refund, I received an email from this joke company claiming that the product had been used and, therefore, they were refusing to issue a refund. This was an outright lie, as the package was returned in the same condition in the same damn box that I received it in! To make matters worse, my attempts to communicate with their customer service were met with silence. They ignored my emails, leaving me frustrated and needing a resolution.

It's worth noting that this company is based in London, and yet they couldn't manage to deliver a package to me in London. The sheer incompetence displayed by this company is astounding.

They exhibit a blatant disregard for their customers, resorting to dishonest practices to avoid issuing refunds. I had to involve my credit card company to resolve the matter, highlighting the lack of integrity within this so-called business. I am additionally reporting them to trading standards

My advice to anyone considering purchasing from these jokers is simple: run in the opposite direction. Don't be fooled by their London base. Save yourself the headache, frustration, and potential damage to your valuable possessions – stay far away from these scammers!

6 de fevereiro de 2024
Avaliação não solicitada
logotipo da The Watch Protect Company

Resposta da The Watch Protect Company

Hi Husnain,

When your order arrived with you, you emailed to state that the stickers had been missing. Before sending out a replacement, we confirmed that the box and the seal had not been tampered with, the upper insert which was in the box is always placed inside the box, alongside the film at the order fulfillment stage as this is the section where the film sits inside a wallet, so for the film to not be inside and the upper insert to be there was quite surprising our end.

The film is safe to use on the watch, removal is as simple as peeling it off and there is no residue left, there is no need to polish when all that is being done is the film is being applied with a water-based solution. The very same effect as a normal sticker. You are nonetheless within your rights to return any unused order within 30 days, as per our terms - with no questions asked.

Upon receiving your return and checking the contents, the application solution bottle seal had been broken and the contents of it were not the same as what was supplied to you, of which we have photographic evidence. We then emailed you to advise you that the item is not in an unused condition and we would therefore not be able to issue you a refund on this occasion. You have since responded that you will be opening a claim against this, which we will respond to accordingly.

We are not here to scam or defraud any of our customers, as we would only be wasting our own time in doing so, neither does it make any commercial sense for us to send out kits that are half complete for us to then spend more on shipping costs, rectifying the issue after a few days.

We are an honest and transparent company, all of our terms are listed on our website clearly and concisely and unfortunately, as the seal of the application solution bottle has been broken and the contents changed, we are unable to offer a refund for this.

Avaliado com 4 de um total de 5 estrelas

Bought and applied a month ago for my…

Bought and applied a month ago for my new GMT rootbeer and some parts started to peel off the claps and casing areas. Reached to them on their live chat and they told me they are sending a replacement. I will update once it arrives.

11 de dezembro de 2023
Avaliação não solicitada

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