I called in to ask if anyone could help me with a valve problem on my paddle board. I was met by a very friendly lady who asked me inside. I took my board in and was met by George who sorted my proble... Ver mais
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Veja o que dizem as avaliações
I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... Ver mais
A empresa respondeu
Really great company. Customer support gives out fast replies with precise information on what's going on with your order. The wetsuit is top class as well! Only one I've been able to find that f... Ver mais
A empresa respondeu
Tim at the water sports centre went out of his way to complete an order for me; arranging for alternative hooks that I wanted on a Mystic harness to be supplied by the manufacturer. These had to be sw... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de kite
- Loja de artigos para esportes ao ar livre
- Escola de surfe
- Loja de surfe
- Serviço de locação de artigos para esportes aquáticos
Escrito pela empresa
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Informações de contato
4A Solent Road, PO143LD, Fareham, Reino Unido
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4,9
Excelente
258 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent company.
Excellent company.
Great communication.
Fast postage.
Perfect.
30 de setembro de 2022
Resposta da The Watersports Centre
Thank you so much for this review! We are so pleased that you are happy with the service that you received!
All the best,
The Watersports Centre team :)
Excellent customer service
The team were really helpful when discussing the board I was interested in. Due to the postal strike there would have been a delay in getting the board to me but George offered to deliver the board to my house himself (a 2.5 hour drive for him!). That is what I call excellent customer service!
1 de setembro de 2022
Avaliação não solicitada
Resposta da The Watersports Centre
Thank you so much for this review. We are so pleased that your infinity board arrived with you and that you can now enjoy those light wind sessions! :)
Excellent service
Good choice of wetsuits, had my size and delivery was quick and efficient.
14 de setembro de 2022
Resposta da The Watersports Centre
Thank you so much for this review Geoffrey! We are so pleased that the suit fitted. :)
Waterproof boots
Excellent service would recommend to everybody if you want anything to do with watersports very pleased with the delivery and the price.
10 de setembro de 2022
Resposta da The Watersports Centre
Hi David, thank you very much for this review. We are so pleased to hear that the boots are what you were looking for! :)
Resposta da The Watersports Centre
Hi Rob, thank you so much for this review! We appreciate it so much. Thank you for choosing The Watersports Centre! :)
Resposta da The Watersports Centre
Thank you for this review Amanda, we are so pleased that you are happy with your paddle. A great choice!
All the best,
The Watersports Centre Team
Fantastic service, great selection of wetsuits
We struggled to find a wetsuit to fit our daughter but Emily and George managed to help find the perfect one. Happy daughter!
2 de setembro de 2022
Resposta da The Watersports Centre
Thank you for this lovely message Justin! We are so pleased that we could assist in the process of finding the perfect suit, it can be a challenge sometimes so we are so pleased it fits so perfectly!
All the best,
The Watersports Centre Team
Great shop
Great shop. Friendly staff and very welcoming. Will definitely be going back to trial / buy some kites in the near future.
Thanks guys 👍
26 de agosto de 2022
Resposta da The Watersports Centre
Hi Alex,
Thank you for this review! We really appreciate it. Epic to hear that you will be back to demo some kites soon... we look forward to seeing you.
All the best,
The Watersports Centre Team.
Great experience - 1sr class service!
Great experience. Nothing too much trouble. Went the extra mile to find some spare screws for me and even delivered in-person during the evening to make sure i got my board in time for a holiday. Lovely people too.
25 de agosto de 2022
Resposta da The Watersports Centre
Hi Tom,
Thank you so much for this review! We are so pleased that we were able to make sure that your board and bolts were with you in time for your holiday!
Great to meet you and we look forward to seeing you out on the water at some point in the near future!
All the best,
The Watersports Centre Team :)
The team were amazing at getting me…
The team were amazing at getting me fitted with a new harness. Really friendly and accommodating, and loads of knowledge. Will happily return for more kit in the future. Cheers guys
8 de agosto de 2022
Resposta da The Watersports Centre
Hi Amir, thank you so much for this review! We are so pleased that we could assist you into finding the right harness for you. We hope that it is making your sessions out on the water even more enjoyable!
All the best,
The Watersports Centre Team :)
First wetsuit purchase - very informative
We travelled to the store in Fareham to purchase our first wetsuit. Great service and very helpful and informative. Well worth a visit if you can get there.
8 de agosto de 2022
Resposta da The Watersports Centre
Hi Jo, thank you so much for this lovely review! We are so pleased that we could assist within your first wetsuit purchase - we hope that the suit allows lots of great sessions out on the water!
All the very best,
The Watersports Centre Team :)
Outstanding customer service from start…
Outstanding customer service from start to finish, very professional. Excellent product availability. Thank you.
4 de agosto de 2022
Resposta da The Watersports Centre
Thank you so much for this Bethan, we really appreciate this great review! We are so pleased that you enjoyed your experience with us.
All the best,
The Watersports Centre Team :)
I have no idea of the quality of the…
I have no idea of the quality of the product, because I have not received it. Parcel force have returned my parcel to Basingstoke, expecting me to pick it up. A 70 mile round trip!!!
3 de agosto de 2022
Resposta da The Watersports Centre
Hi Rod,
Firstly we are so sorry that you have been disappointed with the quality of service that you have received from Parcel Force. Thankfully as we said on the phone, this is the first and hopefully last time for a disappointment like this for any of our clients.
We appreciate any feedback that we receive as this allows us to continue to grow as a new family business within the watersports world. As discussed, we look forward to you receiving your parcel following your frustrations by tomorrow... and in time for your holiday which is great news!
Once again thank you for your constructive feedback and we really do hope that you enjoy the pump!
All the very best,
Emily & The Watersports Centre Team.
Amazing service!
Amazing service! Called up to see if there was any fin screws available, and told on the phone they would be ready whenever I could get there. I paid online and was at the store 15 minutes later to be greeted by very helpful and very friendly staff! I couldn't recommend these more!
1 de agosto de 2022
Resposta da The Watersports Centre
Dyllan hi and thank you for spending time to post your comments. We were very pleased to have been able to sort these for you. The Team @ The Watersports Centre
Resposta da The Watersports Centre
Rick Hi and thank you for posting your comments. The Team @ The Watersports Centre
Fantastic customer service
Fantastic customer service, George is super friendly and he’s a pro Kiter so what more could you ask for?? DEFINITELY recommend. Thanks George. 👍🏻👍🏻
16 de julho de 2022
Resposta da The Watersports Centre
Hi Russ, thank you for this great review! We are so pleased that George was able to pass on some advise and that you enjoyed your experience! Thank you for taking the time out of your day to leave us this review too!
All the best,
The Watersports Centre Team.
Fast personal service!
14 de julho de 2022
Resposta da The Watersports Centre
Hi Pete, thank you for this great review we really appreciate it!!
Resposta da The Watersports Centre
Thank you Chad, this is such a kind review we greatly appreciate it. We look forward to seeing you soon!
Fantastic customer service.
5 de julho de 2022
Resposta da The Watersports Centre
Thank you Matt, we appreciate this greatly!
Great advice on what to buy and happy…
Great advice on what to buy and happy for you to demo the gear.
2 de julho de 2022
Resposta da The Watersports Centre
Hi Andrew, thank you for your review we really appreciate it! So glad that you felt the advice given was helpful!
All the best,
The Watersports Centre Team
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