I was struggling so asked them to telephone me to help sort my issues out. Jess came to my rescue and in no time all requirements were securely met and thirdfort have provided all documentation t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Ver mais
A empresa respondeu
I had great trouble trying to produce the video for Thirdfort. Every time I tried to continued once my head was in the oval area, it said it couldn't continue. I tried many times and had no luck.... Ver mais
A empresa respondeu
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Informações de contato
Belle House Platform 1, SW1V 1JT, London, Reino Unido
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Excelente
7 mil avaliações
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Customer service
I spoke with Robert who was very helpful with my enquiry.
10 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your kind words on our agent Robert - we will be sure to share this with him.
Kind Regards,
Thirdfort
Got quick effective advice when I had…
Got quick effective advice when I had an issue from the help desk
13 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your brilliant feedback - i'm glad our support team were able to assist!
Best,
Thirdfort
Query dealt with efficiently
I spoke with Zoe who was very quick and cheerful whilst helping me
13 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your feedback. We're glad to hear your query was handled efficiently and that you had a positive experience with Zoey. We will pass this back to Zoey and the wider team.
Kind Regards,
Thirdfort
Amazing customer service
Had a issue with filling the form out and Jess sorted this in seconds
Amazing 🤩 no more headaches over the purchase
13 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your brilliant feedback and mention of our agent Jess, we really appreciate it!
Best,
Thirdfort
I spoke to Jess who was able to walk me…
I spoke to Jess who was able to walk me through a part of the process, she was super helpful very knowledgeable and able to resolve my issues competently and I a very timely manner, a real credit to the company
10 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent Jess, we really appreciate it.
Best,
Thirdfort
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Nice easy app to use and very straight…
Nice easy app to use and very straight forward .
10 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very good app the only trouble I had…
Very good app the only trouble I had was scanning passport
10 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your feedback. I'm sorry to hear of your difficulty scanning the passport and would love to understand what happened. If you would like to share any more details, please get in touch via feedback@thirdfort.com.
Many Thanks,
Thirdfort
I called and spoke to Tahira who was…
I called and spoke to Tahira who was very helpful and clear and concise.
10 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your comment on our agent Tahira, we will be sure to share this with them and the wider team.
Best,
Thirdfort
Solicitor used Thirdfort to verify my…
Solicitor used Thirdfort to verify my I.D. I found the app straightforward to use although it took 3 attempts for face recognition.
10 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm sorry to hear it took 3 attempts - it would be great to understand more, if you'd like to share any detail please get in touch via feedback@thirdfort.com. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
It was a very easy site to use
10 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your fantastic feedback!
Kind Regards,
Thirdfort
Easy-to-follow instructions
Easy-to-follow instructions, which made the process straightforward.
9 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Rescued from digital incompetence
I was getting extremely frustrated with being unable to upload some of the photographs of required documents or get other aspects of the verification tasks completed and Emmanuel came to my rescue - incredibly patient and kind, sorted out the problem for me. Thank you!
9 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your feedback. I'm sorry to read about your frustration initially - i'm glad our agent Emmanuel was able to help get everything sorted for you. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Really easy to use
Really easy to use , they’ve made the process usable , even for people like me who are not that tech savvy !
9 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we're so glad to read you found the app easy to use.
Kind Regards,
Thirdfort
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Kind Regards,
Thirdfort
Quick and very easy to use
Quick and very easy to use, would certainly recommend.
9 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
A good site
I just had difficulty getting my passport on the site, a little bit of extra instructions would help us old not very tech people.
9 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we always want our instructions to be as clear as possible. If you have any more detail you'd like to share, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
Resposta de Thirdfort
Hi,
Thank you for your brilliant feedback!
Kind Regards,
Thirdfort
Interesting but well explained &…
Interesting but well explained & prompted
9 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.