I was struggling so asked them to telephone me to help sort my issues out. Jess came to my rescue and in no time all requirements were securely met and thirdfort have provided all documentation t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had great trouble trying to produce the video for Thirdfort. Every time I tried to continued once my head was in the oval area, it said it couldn't continue. I tried many times and had no luck.... Ver mais
A empresa respondeu
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Ver mais
A empresa respondeu
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Informações de contato
Belle House Platform 1, SW1V 1JT, London, Reino Unido
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Excelente
7 mil avaliações
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super friendly and understanding
Joseph was so helpful and friendly. I was having problems uploading documents, and Joseph talked me all through it and assured me that everything was done correctly
14 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent Joseph - we really appreciate it!
Kind Regards,
Thirdfort
Very helpful
Very helpful, patient, explained things clearly.
Thank you
11 de agosto de 2025
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Easy to navigate, great in app experience
Used during a house sale for the required ID checks. Great app, easy to use. Clear instructions. Excellent experience.
7 de novembro de 2025
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Thirdfort
Found the app really easy to use was really straight forward
14 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your feedback - it's great to read you found the app easy to use.
Kind Regards,
Thirdfort
This was so easy to use and not at all complicated
This was so easy to use and not at all complicated. Only took a very short time to use.
14 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your taking the time to leave your feedback, we really appreciate it!
Best,
Thirdfort
Does it have to be a phone app?…
It’s not possible to upload documents with lots of pages as it is only an app, no website. Uploading 1 page documents and passports is straightforward.
Also, the first time I tried to ring to explain the problem ( it was a tenancy agreement, no one answered. The 2 nd time I rang, the phone was answered promptly.
14 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your feedback, it is really important to us. After you take the first image of your document, there is an option to add more pages. Apologies for this being unclear. I'm glad our team were able to assist.
Kind Regards,
Thirdfort
Emmanuel was helpful, happy and proactive
Emmanuel was efficient, helpful and knowledgable about my questions and instructed me accordingly so the task was completed. Just the service I needed to ensure the smooth running of my mortgage application. Thanks 🙂🙏🏽
14 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your feedback on our agent Emmanuel, we really appreciate it. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Emmanuel was very helpful and…
Emmanuel was very helpful and courteous, talked me through the issue whilst he was on the phone and called back to check i had completed the process. 10/10, great experience.
14 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback for us - i'm delighted to read how helpful our agent Emmanuel was.
Best,
Thirdfort
Really quick and easy to use!
14 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Kind Regards,
Thirdfort
I spoke to Joseph at Customer Support
I spoke to Joseph at Customer Support. He was very professional and helpful, and resolved my query very quickly.
14 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent Joe - we really appreciate it.
Kind Regards,
Thirdfort
It was ok
It was ok , but not great , some instructions not that clear
14 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm sorry to hear this - if you would like any help, or to share any more detail, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Dealt with my query in a timely and…
Dealt with my query in a timely and efficient manner
13 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your kind feedback. We really appreciate it!
Kind Regards,
Thirdfort
Emmanuel was extremely helpful and…
Emmanuel was extremely helpful and ensured the process was as easy as possible. Thank you Emmanuel
13 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Emmanuel, we will be sure to share this with him and the wider support team.
Best,
Thirdfort
Quick and easy to use
13 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Easy to use and go through.
Personally from all the online forms and apps I had to use over the last 4 months this one had to be the easiest and quickest one I had used.
13 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Very easy to use and didn't take long…
Very easy to use and didn't take long at all.
13 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Resposta de Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Customer service
I spoke with Robert who was very helpful with my enquiry.
10 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your kind words on our agent Robert - we will be sure to share this with him.
Kind Regards,
Thirdfort
Got quick effective advice when I had…
Got quick effective advice when I had an issue from the help desk
13 de abril de 2026
Avaliação não solicitada
Resposta de Thirdfort
Hi,
Thank you for your brilliant feedback - i'm glad our support team were able to assist!
Best,
Thirdfort
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