5/5 Threshold have been incredible! Thanks to the hard work of Mark we had been able to secure our rate at the 11th hour before our lender planned to increase the next day. Communication after... Ver mais
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Threshold have been absolutely outstanding. Throughout the process we worked with Symon and Munn both took great care and attention to detail with all our questions. It made applying for a mortgage se... Ver mais
A empresa respondeu
We had a great experience with the team, especially Adam and Munn. As visa holders, we didn’t think getting a mortgage would be possible, but they guided us through the process and helped us success... Ver mais
A empresa respondeu
Prompt response, made everything easy without making me feel stressed. Good customer service and approach.
Detalhes da empresa
Informação fornecida por fontes externas variadas
Threshold Mortgage Advice offers professional mortgage advice helping you to find the right lender and mortgage for you. For over a decade we have been one of the mortgage advisers that some of the UK House builders and Housing Associations recommend. Our clients always return to use our services time and time again knowing they will receive quality advice.
Informações de contato
2 The Brookside Centre, Auckland Road, SO15 0SD, Southampton, Reino Unido
- 03300 249 115
- admin@thresholdmortgages.com
- thresholdmortgages.com
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from Adam highly…
Excellent service from Adam highly recommend process was amazing
26 de outubro de 2026
Avaliação não solicitada
Prompt response
Prompt response, made everything easy without making me feel stressed. Good customer service and approach.
21 de outubro de 2026
My experience has been absolutely…
My experience has been absolutely great, and I’m very impressed with the level of service and professionalism the company provides. The team has been supportive, attentive, and committed to making sure everything runs smoothly, which has made the whole experience very positive.
I would especially like to mention David Jenner, who has been absolutely incredible. His hard work, patience, dedication, and willingness to help with every aspect of the service have really stood out. He takes the time to listen, explain things clearly, and make sure everything is handled properly. His professionalism, friendly approach, and genuine commitment to providing excellent service have made a real difference to my experience.
It’s clear that the company values customer satisfaction and has people who genuinely care about delivering a high standard of service. David is a great example of this, and his efforts deserve special recognition.
Overall, I’m extremely happy with my experience and would like to thank the company and, in particular, David Jenner for making it such a positive one. Keep up the excellent work!
Definitely will use again and highly recommend to friends and family well done 👍
16 de outubro de 2026
Resposta da Threshold Mortgage Advice
Thank you so much for your wonderful feedback and recommendation.
We're delighted to hear that you had such a positive experience and that our service met your expectations. Providing a professional, supportive, and seamless experience is incredibly important to us, so it's fantastic to know this was reflected throughout your journey.
A special thank you for your kind words about David Jenner. We will be sure to pass on your comments to him. David takes great pride in supporting our clients, and we're thrilled to hear that his patience, dedication, professionalism, and friendly approach made such a positive difference to your experience.
Your feedback means a great deal to us, and we're grateful that you took the time to share it. We look forward to helping you again in the future and truly appreciate your recommendation to friends and family.
Thank you once again for your support.
Joe and Suzanna were great
Joe and Suzanna were great. They worked with us and we were able to achieve our goal swiftly
14 de outubro de 2026
Resposta da Threshold Mortgage Advice
Thank you so much for your kind feedback.
We're delighted to hear that Joe and Suzanna were able to help you achieve your goal so quickly. We'll be sure to pass on your lovely comments, and we're thrilled that their support and guidance made the process a positive experience.
Thank you for placing your trust in us. We wish you all the very best and look forward to helping you again in the future! 😊
I would like to sincerely thank Matt…
I would like to sincerely thank Matt Kirby and Suzanna at Threshold Financial Services for their excellent support throughout my mortgage application.
As a first-time buyer, the mortgage process was quite overwhelming at times, particularly after facing challenges with my initial application. Matt and Suzanna were incredibly supportive, patient and professional throughout the process.
They took the time to understand my circumstances, explore suitable options and keep me informed at every stage. Their reassurance, clear communication and dedication made a real difference during what was a stressful journey.
I am absolutely delighted to have received my mortgage offer, and I am truly grateful to both of them for helping me achieve this important milestone.
I would highly recommend Threshold Financial Services, especially Matt and Suzanna, to anyone looking for knowledgeable, reliable and supportive mortgage advisers.
Thank you both once again!
13 de outubro de 2026
Resposta da Threshold Mortgage Advice
Thank you so much for your wonderful feedback.
We're absolutely delighted to hear that Matt Kirby and Suzanna were able to support you through your mortgage journey, especially as a first-time buyer. We understand how daunting the process can feel at times, and we're so pleased that their guidance, communication, and reassurance helped make things easier along the way.
Achieving your mortgage offer is a fantastic milestone, and we're grateful to have been part of that journey with you. We'll be sure to pass on your kind words to Matt and Suzanna, who will be thrilled to know the positive impact they had.
Thank you again for your recommendation and for placing your trust in us. We wish you every happiness in your new home and look forward to helping you again in the future. 🏡😊
Jake and Sam have been amazing
Jake and Sam have been amazing. As a first time buyer had no idea what to expect but they were both honest and on the ball every step of the way. Thanks guys! 5 ⭐️
9 de outubro de 2026
Resposta da Threshold Mortgage Advice
Thank you so much for your kind words and 5-star review! ⭐️
We're thrilled to hear that Jake and Sam were able to support you throughout your first-time buyer journey. Buying your first home can feel daunting, so it's fantastic to know that their honesty, guidance, and proactive approach helped give you confidence every step of the way.
We'll be sure to pass on your feedback to them both. Congratulations on reaching this exciting milestone, and thank you for trusting us to be part of the journey!
100% reccomended.
Sam and Munn were absolutely brilliant at sorting a mortgage out for us. From start to finish they both listened to what we were looking for and sourced what best met our needs. 100% recommended.
1 de outubro de 2026
Avaliação não solicitada
Resposta da Threshold Mortgage Advice
Thank you so much for your fantastic feedback and recommendation.
We're delighted to hear that Sam and Munn were able to help you find the right mortgage and make the process a positive experience from start to finish. Taking the time to understand your needs and finding the most suitable solution is exactly the level of service we strive to provide.
We'll be sure to share your kind words with them both. Thank you for placing your trust in us, and we're so pleased we could help you achieve your goals.
Threshold have been absolutely…
Threshold have been absolutely outstanding. Throughout the process we worked with Symon and Munn both took great care and attention to detail with all our questions. It made applying for a mortgage seamless. Would 100% recommend Threshold. Thank you for such a great service.
1 de outubro de 2026
Avaliação não solicitada
Resposta da Threshold Mortgage Advice
We're delighted to hear that Symon and Munn provided such great support throughout your mortgage journey. Taking the time to answer questions, provide clear guidance, and ensure every detail is taken care of is exactly the service we aim to deliver, so it's fantastic to know they helped make the process feel seamless.
We'll be sure to pass on your kind words to them both. Thank you for placing your trust in us and for your 100% recommendation. We truly appreciate your support and wish you all the very best in your new home!
Taylor Cambden been amazing! …
Taylor Cambden has been absolutely amazing!
I cannot recommend Taylor Cambden highly enough. From start to finish, he provided exceptional support throughout my mortgage application and consistently went above and beyond to help.
What really stood out was his dedication and commitment. When unexpected challenges arose, Taylor worked tirelessly to secure an extension and kept everything moving smoothly, making what could have been a very stressful process feel much more manageable.
His communication was excellent throughout, always keeping me informed and taking the time to explain each step clearly. It was obvious that he genuinely cared about achieving the best outcome and providing outstanding customer service.
If you are looking for a knowledgeable, proactive, and highly supportive mortgage adviser, I would not hesitate to recommend Taylor. Thank you again for all your hard work and for making such a positive difference throughout the process.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Threshold Mortgage Advice
Thank you so much for your wonderful feedback.
We're absolutely delighted to hear about your positive experience with Taylor. Providing clear guidance, support, and reassurance throughout the mortgage process is something we pride ourselves on, and it's fantastic to know Taylor delivered this every step of the way.
We're especially pleased to hear that his dedication, communication, and proactive approach helped navigate the unexpected challenges and kept everything on track. We understand how stressful these situations can be, so it's great to know that Taylor's support made the journey much more manageable.
We'll be sure to pass on your kind words to Taylor, who will be delighted to receive such recognition. Thank you for placing your trust in us and for your recommendation. We wish you all the very best in your new home and look forward to helping you again in the future!
Making the Mortgage Process Simple and Stress-Free
We are currently using Threshold Mortgage Advice and cannot recommend them highly enough. Adam has been outstanding throughout the mortgage process, providing clear, professional advice and always taking the time to explain our options. He is proactive, responsive, and works hard to secure the best deal for us, making what can often be a stressful experience feel straightforward and manageable.
A special mention also goes to Munn, who is fantastic at handling the administration and supporting us through each stage. He keeps us updated regularly, answers our questions promptly, and ensures everything progresses smoothly and efficiently.
Together, Adam and Munn provide exceptional customer service, excellent communication, and genuine care throughout the process. We feel fully supported and would not hesitate to recommend Threshold Mortgage Advice to anyone looking for expert mortgage guidance.
Thank you both for making our home-buying journey so much easier.
Alex T and Priscila M.
29 de setembro de 2026
Avaliação não solicitada
Resposta da Threshold Mortgage Advice
We're delighted to hear that Adam and Munn have made your home-buying journey a positive experience. Buying a home can be both exciting and challenging, so it's fantastic to know that Adam's advice, guidance, and commitment to finding the right solution helped make the process feel straightforward and manageable.
We're equally pleased to hear your kind words about Munn. Keeping clients informed and ensuring everything progresses smoothly behind the scenes is so important, and we're glad his support and communication have given you confidence throughout the process.
We'll be sure to pass your feedback on to them both. Thank you for placing your trust in Threshold Mortgage Advice and for your recommendation. It has been our pleasure to support you, and we wish you every happiness in your new home.
Ross and Munn Recommend
Ross and Munn were very quick and supportive throughout the whole process so things went swiftly and smoothly. Recommend.
25 de setembro de 2026
Avaliação não solicitada
Resposta da Threshold Mortgage Advice
We're delighted to hear that Ross and Munn provided such quick and supportive service throughout your mortgage journey. Helping our clients navigate the process smoothly and efficiently is always our goal, so it's fantastic to know they made everything feel straightforward from start to finish.
We'll be sure to pass on your lovely comments to them both. Thank you for placing your trust in us and for your recommendation. We wish you all the very best and look forward to helping you again in the future!
I am very happy about my service.
My advisor, Martin, was highly responsive, dedicated, and precise. He was always attentive to my needs, provided clear and helpful guidance, and handled everything with great professionalism.
16 de setembro de 2026
Resposta da Threshold Mortgage Advice
We're delighted to hear that Martin provided such responsive, dedicated, and professional support throughout your mortgage journey. Taking the time to understand our clients' needs, offer clear guidance, and ensure every detail is handled with care is exactly the service we strive to deliver.
We'll be sure to pass your lovely comments on to Martin, who will be thrilled to know his hard work made such a positive difference to your experience.
Thank you for placing your trust in us, and we wish you all the very best for the future.
5/5 Threshold have been incredible
5/5 Threshold have been incredible! Thanks to the hard work of Mark we had been able to secure our rate at the 11th hour before our lender planned to increase the next day.
Communication after submission was clear and prompt with updates regularly provided.
Any issues had been pushed quickly by the team. With Lauren helping chase an outstanding document from our developer to help with the lenders valuation.
Would recommend to anyone.
23 de setembro de 2026
Resposta da Threshold Mortgage Advice
We're delighted to hear that Mark was able to secure your rate just in time before the lender's increase. We know how important timing can be during the mortgage process, so it's wonderful to know his hard work helped achieve such a great outcome for you.
We're also pleased that you found our communication clear and proactive throughout. A special thank you for recognising Lauren's efforts in helping to secure the outstanding documentation and keeping everything moving with the valuation process.
We'll be sure to pass your kind words on to both Mark and Lauren. Thank you for placing your trust in Threshold and for taking the time to share your experience. Your recommendation means a great deal to us, and we wish you all the very best in your new home!
Excellent customer service
First contact with Taylor Cambden was very re-assuring. Being very responsive, patient and accomodating. Always very prompt in responding to emails,. Taylor ensured we were offered options and and signposted us to products that best suited our financial ability. Definitely will recommend Threshold Mortgage Advisors.
15 de julho de 2026
Avaliação não solicitada
Resposta da Threshold Mortgage Advice
We're delighted to hear that Taylor made such a positive first impression and provided the reassurance, guidance, and support you needed throughout the process. Taking the time to understand our clients' circumstances, explain the available options, and recommend solutions that best suit their needs is exactly the level of service we strive to deliver.
It's fantastic to know that Taylor's responsiveness, patience, and clear communication helped make your mortgage journey a smooth and positive experience. We'll be sure to pass on your kind words to him.
Thank you for placing your trust in Threshold Mortgage Advisors and for your recommendation. We truly appreciate your support and wish you all the very best for the future.
Ben Cummings
Ben Cummings, was really helpful. He gave us some great options and discussed with us the best offer to take.
This is the second time we have used Ben and would highly recommend.
11 de setembro de 2026
Resposta da Threshold Mortgage Advice
We're delighted to hear that Ben was able to help you explore your options and find the mortgage deal that best suited your needs. Providing clear advice and taking the time to discuss the available choices is exactly the service we aim to deliver.
It's especially rewarding to hear that you've chosen to work with Ben for a second time. Repeat business is one of the greatest compliments we can receive, and we're thrilled that his support has earned your continued trust.
We'll be sure to pass on your lovely comments to Ben. Thank you for your recommendation, and we look forward to helping you again in the future.
Excellent experience at every step of…
Excellent experience at every step of the journey. A really professional team.
15 de setembro de 2026
Highly recommend Threshold Mortgage…
Highly recommend Threshold Mortgage Advice! Ross was incredibly helpful, always responded quickly and took the time to explain and support me and my wife as we looked to sell and buy a new property. Ross was always available when we needed support and was always on hand to support with all of our questions - we have tried to get advice in the past but nothing compared to what service we got from Ross. 5 stars and 10/10 in terms of end to end support. If you are looking for mortgage advice - look no further as I would recommend Ross to anyone!
24 de agosto de 2026
Absolutely amazing.
Absolutely amazing.
Joe has been incredible with his professional and calming manner.
27 de agosto de 2026
Excellent Mortgage advisor - Trevor Tokabi
I found Trevor Tokabi to be extremely helpful throughout the whole mortgage process. He took the time to understand my needs and was very sympathetic to my current situation. He went above and beyond to find me an excellent mortgage deal.
When one mortgage lender was unable to cover me, Trevor didn’t give up. He went out of his way to find another lender who could help, which I really appreciated.
Trevor has been excellent from start to finish, and I would highly recommend his services to anyone looking for a knowledgeable, understanding and dedicated mortgage adviser. Thank you, Trevor, for all your hard work and support!
18 de agosto de 2026
Avaliação não solicitada
Resposta da Threshold Mortgage Advice
Thank you for taking the time to leave such a wonderful review.
I'm delighted that you felt supported throughout the mortgage process and that I was able to help find the right solution for your circumstances. Every client's situation is unique, and I'm committed to finding the most suitable options available, even when challenges arise along the way.
Your recommendation is greatly appreciated, and it was a pleasure working with you from start to finish. I wish you every happiness in your new home and look forward to helping you again in the future should you need any further advice.
Thank you once again.
First homebuyer experience
When I first contacted Threshold, I was unsure on what options may be available to me. I was connected to Joe who explained all options with information to help me decide on the best for my circumstances. From the beginning, Joe was super helpful in his explanations, rephrasing and answering any questions I had. I found his support invaluable throughout the whole process! Alongside Joe, I was supported by Daniel who kept in contact for completion updates. Both were always available and kept in contact until the very end. I have already recommended Threshold to friends looking to either purchase or remortgage, all thanks to a super lovely experience!
20 de agosto de 2026
Avaliação não solicitada
Resposta da Threshold Mortgage Advice
Thank you for your lovely feedback.
It was our pleasure to help you navigate your mortgage options, and we're so pleased that Joe's guidance and support made the process easier for you. Taking the time to answer questions and ensure our clients feel comfortable and informed is incredibly important to us.
We're equally delighted that Daniel was able to keep you updated right through to completion and provide the reassurance you needed along the way.
Your recommendation to friends means the world to us, and we're thrilled that your experience with Threshold was such a positive one. Thank you again for choosing us.
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