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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Resold some tickets and the whole thing took longer than expected, but the payout was accurate when it finally came through.

Avaliado com 5 de um total de 5 estrelas

Another site recommended ticket squeeze when searching a specific theatres tickets. Whole process was transparent and clear these were resale tickets. But to be expected, Phantom of the opera on a fri... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ticket Squeeze has very questionable practices. First is the fluctuating price changes that occur during ticket ordering. Second, their website attempts to closely mimic venue websites to make you t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Yes, I got the tickets and it was made very easy for me. But 4 stars instead of 5, because I had to go back into the site and re-order parking passes in a seperate transaction. It would be even more e... Ver mais

Detalhes da empresa

  1. Venda de Ingressos para Eventos

Informação fornecida por fontes externas variadas

Providing authenticated resale tickets for all major concert, sports and theatre events.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

124 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

If I could give a zero star i would

If I could give a zero star i would. I purchased ticket in August for an event today. Two days ago i receive an email stating the tickets are no longer available but I can have different tickets. I agreed and was told the tickets would be in my email the next day by noon. The next day I received another email stating those tickets were also not available and they had two other tickets available again I said ok. Today no tickets, I call and am told they are still working on the refill of the tickets. As soon as I hung up I received an email that the order had been cancelled and I would receive a refund. I not only purchased these for a gift, the person flew across the country to spend the weekend and see the show. Horrible company. If I don't receive my refund in 10 days there is going to be a problem.

9 de novembro de 2024
Avaliação não solicitada
logotipo da Ticket Squeeze

Resposta de Ticket Squeeze

We are sorry you had this experience. This experience is not a typical experience with us and not anywhere close to the service we want to provide.

We have hundreds of sellers on our system, and whilst we carefully vet each one, mistakes in their service can happen. As a result, we have removed this seller from our platform.

You of course have been given a full refund and we would like to extend to you a generous discount if you wish to use our service again in future. Please reach out to our general enquiries email to collect.

Avaliado com 5 de um total de 5 estrelas

So far so good

So far so good! Pricing seemed fair, albeit the fee a little excessive. But the discount code provided practically covered the fees.

3 de outubro de 2024
Avaliado com 3 de um total de 5 estrelas

I hate buying resale tickets

I hate buying resale tickets. But it seems in todays world it's the only way to get tickets for shows for us mere mortals. Your industry as a whole needs to find ways to reduce ticket reselling. But as far as resale tickets go, your service was affordable and very efficient.

28 de outubro de 2024
Avaliado com 1 de um total de 5 estrelas

Don't Use Ticketsqueeze

Don't Use Ticketsqueeze. Ordered the tickets months ago for this event. last minute the day of the concert the order was cancelled no reason given. Almost assumed concert was canceled after the event was moved to locations went through ticketmaster instead as the venue confirmed the concert was still ongoing

18 de outubro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Easy

Easy, fast and simple. Would have liked to be able to zoom in a little closer to see the actual seats I was picking. But besides that very simple.

2 de outubro de 2024
Avaliado com 1 de um total de 5 estrelas

Simply a ripoff

Simply a ripoff. Site looked legit, pricing looked legit and come to find out I paid 2.5x face value, plus a fee. Never use this ticket hack reseller. I even wonder if my tickets are legit as the event has not happened yet.
Frankly all ticket resellers are hucksters but this is the worst.
Lesson learned for not researching but if I recall I did not even know this was a reseller until the transaction was complete.

4 de outubro de 2024
Avaliação não solicitada
logotipo da Ticket Squeeze

Resposta de Ticket Squeeze

We are sorry to hear you are unhappy with the price of your tickets. Please note we do not control the price of the tickets. We are a platform to allow individuals to buy and sell tickets freely, and prices are set by the sellers and often adjust to demand. For example, a Taylor Swift concert can see resale prices be 10x that of the face value. Often customers will find prices on our platform are cheaper than most other marketplaces, along with our fees being considerably lower.

Avaliado com 4 de um total de 5 estrelas

Great service

Great service. Very quick and easy to use. My only complaint would be the time it can take to get the tickets. Having to wait until nearer the time of the concert to get the tickets to appear on my phone can be stressful.

30 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Travelling a long distance to reach

Travelling a long distance to reach this concert, so it's nice to have the tickets transferred to me early to give me peace of mind. Not always common with other ticket sites. Looking forward to it!

20 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM SCAM SCAM!!

SCAM SCAM SCAM!!! Stay far far away from TicketSqueeze! Purchased my tickets, didn’t receive them, after contacting customer service they “contacted the seller”, then I finally got email saying my tickets were available but they were ABSOLUTELY NOT ACCESSIBLE!!! just kept getting a blank screen over and over. THE TICKETS WERE NOT THERE!!! Filed a claim and after “review” they determined I was not eligible for a refund. Horrible, awful experience!! Had to repurchase tickets (very carefully checked the site) the day of as it was a gift. Shame on ticket squeeze for scamming people out of their hard earned money!! And ironically, when I contacted them to find out how to write a review, was told they didn’t know!! NEVER AGAIN!!!!! Very expensive lesson to learn!!

EDIT AFTER SEEING TICKETSQUEEZE RESPONSE TO THIS REVIEW:
That is incorrect information!! I contacted you 12 hours before the event because I did not receive my tickets the day before as was stated when I purchased them. I tried every way possible to access those tickets but they WERE NOT THERE. It was quite interesting that shortly after I contacted you and you said you contacted the seller, that I then received communication that my tickets were available. What would have happened had I not reached out?? SCAM!!
And again, when I contacted TicketSqueeze customer service thru the chat feature to ask how to leave a review, the agent said she didn’t know!!! Hmmmmm. HORRIBLE EXPERIENCE all around. Shame on you!!!!

Also, if I had “device” or “internet” issues, how was I able to correspond and send photos?? I tried to access those tickets on multiple devices, and NOTHING!! It was NOT my issue - your company scams people out of their money and does not deliver!!! SCAM SCAM SCAM!!!!

5 de setembro de 2024
Avaliação não solicitada
logotipo da Ticket Squeeze

Resposta de Ticket Squeeze

Sorry you had this experience, but note this experience was unrelated to our service. You contacted us 15 minutes prior to the event complaining of a problem with the venues ticketing app showing a blank screen.

The selection of screenshots you sent us show a series of loading screens trying to view your order details instead of using the venues ticketing app. The evidence you submitted points to some kind of device or internet issue - not a problem with our service.

As the tickets were transferred to you, we are unable to issue a refund given that the order had been fulfilled.

Avaliado com 1 de um total de 5 estrelas

This site is a scam

This site is a scam. When I went to check in, it said my tickets had already been used. I had to purchase new tickets on-site.

11 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammy, shady, fraudulent

In the shady, scammy world of secondary ticket markets, they are the worst I have dealt with. Admittedly I made a mistake by (a) not noticing that it wasn't the actual venue site (they put up a shell), and (b) fat-fingered in an email address that doesn't exist with an off-by-one error.
When I called them to fix it, after the first person hung up on me (and I was polite), the second person put me on hold for a very very long time (nice try buddy!) and then the third person told me it was too bad and sales are final as "our terms and conditions make clear." Of course no "sale" occurred because they should have gotten a bounce that the email didn't exist when they allegedly sent instructions I didn't receive. Expensive lesson learned. You have been warned.

31 de agosto de 2024
Avaliação não solicitada
logotipo da Ticket Squeeze

Resposta de Ticket Squeeze

A sale occurs and is finalized when payment is made – not based on whether or not you enter your correct email address. Our support team is there to help and assist customers, they are not there to receive abuse and ending the call is at there discretion. We did update your order email address to the correct one and your tickets were transferred.

Avaliado com 3 de um total de 5 estrelas

It is a huge problem

It is a huge problem not being able to select the exact seats. How do I know what the view will be? How do I know if it's close to an aisle for easy access? The most important factor of buying tickets is knowing where the seats are. Only redeeming quality is the price and speed in which I was able to order.

29 de agosto de 2024
Avaliado com 1 de um total de 5 estrelas

They are a SCAM. DO NOT EVER USE THIS SERVICE. THEY ARE HORRIBLE WITH NO CUSTOMER SERVICE. ONLY DISSERVICE!!!

They are a SCAM. I purchased tickets to a show that was postponed TWO MONTHS LATER to a date that I cannot attend. Further I also purchased parking passes through them that are unsellable. Tickets purchased through other vendors were refunded in their entirety. I was directed by Ticket Squeeze to the legalize on their site as to why they were not refunding the tickets. I was also directed to a Ticket Squeeze affiliate to resell the tickets. THIS IS BAIT AND SWITCH.

STAY AWAY FROM THIS SCAM COMPANY

18 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

TicketSqueeze stiffed me on ticket insurance

TicketSqueeze offered ticket insurance, which I accepted. Then they can to cancel the order and issue a refund because the ticket were no longer available. They didn't refund the insurance. What I chatted, they said I'm on my own to get a refund from Allianz (even though they acted as Allianz's agent to sell to me).

12 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

You may not get the tickets you paid for

There was no problem in the purchasing of the ticket. They immediately took my $674. However, I did not receive my tickets the day before the concert as stated and had repeatedly made three conversations with them and they could not guarantee that I would get those seats, but maybe something else in their inventory. They sold tickets” They didn’t have” it was stressful. The tickets arrived at 1 o’clock the day of the concert. I had already been on route and had made reservations to stay near the venue. I don’t think it’s right to sell tickets you don’t have and leave people hanging and maybe have to get a refund because you can’t provide the ticket , I would never do business with them again !

29 de junho de 2024
Avaliação não solicitada
logotipo da Ticket Squeeze

Resposta de Ticket Squeeze

We are sorry to hear you had a poor experience. We appreciate it can be stressful when travel and other bookings are involved with your event. Please note that in the extremely rare event tickets purchased become unavailable, the alternative tickets provided are always an upgrade and are at no extra cost to yourself.

Avaliado com 1 de um total de 5 estrelas

I'm currently in a dispute with…

I'm currently in a dispute with Ticketsqueeze. Deceptive business practices and terrible customer support. My ticket was voided by Ticketmaster due to violations of Ticketmaster's terms of use. No communication from Ticketsqueeze, just a notice from Ticketmaster. So I contacted Ticketsqueeze for resolution and received a canned response: all sales are final, you can re-sell your ticket, etc. No, my ticket was voided, I explained. A few weeks went by and I disputed the charge with my credit card company. Now Ticketsqueeze is trying to force a new ticket on me to keep my money. Terrible company to deal with. Avoid.

17 de maio de 2024
Avaliação não solicitada
logotipo da Ticket Squeeze

Resposta de Ticket Squeeze

We are sorry you had this experience. Once our team understood your ticket had been voided by Ticketmaster, we worked hard to provide you with alternative to make sure you were able to attend the concert. The tickets were voided by Ticketmaster, not us.

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