Photo Fresh Avaliações 121

Resposta de Photo Fresh

Há 7 dias

Hi Marjorie,

Thank you so much for your lovely review! So glad to hear it arrived quickly and that you’re happy with both the scent and how your dog’s photo turned out 😊

Thanks again,
Stephen

Resposta de Photo Fresh

Há 7 dias

Hi Michelle,

Thank you so much for your lovely and understanding review! We really appreciate your patience while we looked into it, and we’re so glad to hear your daughter loved them in the end 😊

Thanks as well for the helpful note on ordering in advance, that’s really appreciated.

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Fatma,

Thank you so much for your lovely review! We absolutely love this, it’s exactly what we hope for, something personal that makes you smile every time you see it. So glad you’re enjoying the scent too and that you’ve shared them with friends and family.

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Nicole,

Thank you so much for your lovely review! So glad to hear you were happy with how they turned out and that the scent is lasting well too. They really do make great gifts, and we can’t wait to make more for you 😊

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi David,

Thank you so much for your review! Really glad to hear you were happy with both the product and the service, means a lot to us.

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Jacqueline,

Thank you so much for your review! We’re really glad you liked the product, and we appreciate the feedback on the size too, that’s really helpful for us going forward.

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Caragh,

Thank you so much for your lovely review! So glad to hear they made great gifts and have pride of place in their cars, that’s exactly what we love to hear 😊

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Alex,

Thank you so much for your review! Really glad to hear they made great Christmas gifts and that you were happy with the photo quality. We appreciate the feedback on the scent too, and we’re glad you still felt they were worth it overall 😊

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Izzy,

Thank you so much for your review! Really glad to hear you loved the photo quality and that the scent lasted well. We’d love to make more for you again 😊

Thanks,
Stephen

Resposta de Photo Fresh

31 de mar. de 2026

Hi Tom,

We’re really sorry to read this and understand your disappointment, especially after reaching out to us and not receiving the replacements as expected. That’s not the level of service we aim to provide.

We’d really like the opportunity to put this right for you. If you’re able to get back in touch with us with your order details, we’ll arrange replacements or a refund straight away.

We’re very sorry again for the experience and appreciate you bringing this to our attention.

Thanks,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Vanessa,

Thank you so much for your lovely review! So glad to hear you were happy with the look, scent and delivery time. We really appreciate the recommendation and can’t wait to make more for you 😊

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Sue,

Thank you so much for your lovely review! We love that you’ve got your cat riding along with you now, that’s exactly what it’s all about 😊

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Edward,

Thank you so much for your lovely review! We love that the whole family has Woody in their cars, that’s brilliant 😊 So glad you all enjoyed them, and we’ll be ready when it’s time for a top-up!

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Trina,

Thank you so much for your review! Really glad to hear you were happy with both the service and the product, means a lot to us 😊

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Sally,

Thank you so much for your lovely review! So glad to hear they made great gifts and were loved by the recipients, that’s exactly what we hope for 😊

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Laura,

Thank you so much for your lovely review! We’re really glad everything was clear and easy to track, and that your air freshener turned out exactly as expected. Great to hear you loved the scent too 😊

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Gethyn,

Thank you so much for your review! Really glad to hear you found everything easy to use and that you were happy with the final result. “Perfect in every aspect” means a lot 😊

Thanks again,
Stephen

Resposta de Photo Fresh

1 de abr. de 2026

Hi Sarah,

Thank you so much for your lovely review! So glad to hear they were well received and that the photo quality and scent have held up so well, that’s amazing to hear 😊

We really appreciate the recommendation and can’t wait to make more for you.

Thanks again,
Stephen

Resposta de Photo Fresh

31 de mar. de 2026

Hi Amy,

We’re really sorry to read this and completely understand how frustrating this must have been, especially after ordering before the Christmas cut-off and then not receiving either the item or refund as expected.

We’ve now reached out to you directly to arrange a full refund and a replacement order, as we’d really like the opportunity to put this right for you properly.

We’re very sorry again for the experience and appreciate you bringing this to our attention.

Thanks,
Stephen