I had such a lovely experience at Tileflair! The staff were absolutely amazing — so welcoming, friendly and genuinely helpful. They took the time to listen to what I was looking for and gave me great... Ver mais
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Veja o que dizem as avaliações
I visited Tileflair in Reading to look for kitchen floor tiles. I was approached by Alex who was extremely helpful, warm and friendly. Alex was extremely approachable and was great in explaining every... Ver mais
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Alex, and the whole team at the Reading store, have been beyond helpful from picking out tiles, grout and trim, discussing design ideas right up to ordering and returning the spare tiles at the end. I... Ver mais
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We have ordered tiles from Tile Flair Swindon on two occasions in the last few months, the second time because of the positive experience of our first visit. The staff could not have been more helpfu... Ver mais
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Detalhes da empresa
- Loja de azulejos
- Atacadista de Cerâmicas
- Loja de artigos para reforma residencial
- Loja de decoração de design de interiores
- Loja de Pisos
Escrito pela empresa
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Escrito pela empresa
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Informações de contato
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Reino Unido
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good selection of wall/floor…
Very good selection of wall/floor combination. Good sales guy, knowledgable, not pushy.
8 de junho de 2026
Resposta da Tileflair
Thank you, Andrew. It’s great to hear you found a combination that works well for both walls and floors. Having a good range to choose from really helps bring ideas together.
We're also pleased to hear our team member made you feel at ease while sharing their knowledge, that balance is exactly what we aim for.
Great Service
It was great to order samples of the tiles at very little cost, with the first 4 being free!
4 de junho de 2026
Resposta da Tileflair
Thank you for the review, Jackie. It’s great to hear you found the sample ordering so useful, especially being able to try a few options at such a low cost.
We hope they’ve helped you get a clearer feel for what you’re looking for, and we’ll be here whenever you’re ready to take the next step.
Excellent customer service
We visited the Swindon branch today and were served by Lewis (who also helped us on a previous visit). He was extremely helpful, and polite and seemed knowledgeable about the products. Excellent customer service.
10 de junho de 2026
Avaliação não solicitada
Resposta da Tileflair
Hello Helen and Derek, thank you for visiting our Swindon showroom and for taking the time to share this. It’s great to hear Lewis looked after you so well again, he really knows his products and always aims to make things as easy as possible.
I’ll be sure to pass your kind words on to him, he’ll really appreciate it!
Great to be able to order exactly the…
Great to be able to order exactly the number of tiles needed
1 de junho de 2026
Resposta da Tileflair
Thank you for your feedback, Clare. Being able to order just the right amount of tiles instead of sets is something we know makes a real difference, so it’s great to hear it worked well for you.
A wonderful experience today at…
A wonderful experience today at Tileflair with Mateusz. Great advice which made ordering very easy.
6 de junho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for taking the time to share this! It’s wonderful to hear you had such a positive experience with Mateusz. Friendly and knowledgeable advice can make all the difference when choosing tiles, so we're really pleased he helped make the whole process feel easy for you.
Lewis went above and beyond to help me…
Lewis went above and beyond to help me choose a tile that would match my kitchen for the splash back . Very approachable and he listened to what I wanted . Thank you Lewis .
1 de junho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your kind words, Jill. Lewis takes the time to really listen and make sure everything feels right, so it’s great to hear he helped you find something that works so well with your kitchen. We’ll make sure your feedback is passed on to him, he’ll really appreciate it.
Quick samples delivery
I have only ordered samples so far but was very impressed at how quickly they arrived and the size of the sample and quality. I will be placing an order soon.
27 de maio de 2026
Resposta da Tileflair
Hi Jane, thank you for giving our samples a try. It’s great to hear they reached you in no time and that you get a proper feel for the tiles. Whenever you’re ready to place your full order, we’d love to help make everything as smooth as possible, so do feel free to get in touch if you’d like any advice or support along the way.
Great service from Will at Tileflair Exeter…
We went very late on Saturday afternoon to Tileflair Exeter with about 45 minutes to closing. Will on the front desk was absolutely excellent. Even that late in the day he took his time to help us. He explained everything and was very kind and patient. Because of his care and consideration we placed our order with him today on the telephone adding many extras to our tile order. On the phone he took his time to explain different options for grout, (colours etc) tile trim, grouting thickness etc. He really is excellent at his job. I can highly rate Tileflair Exeter. Great job Will.
30 de maio de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you, Rita. It’s wonderful to hear how well you were looked after during your visit to our Exeter showroom. Will takes real pride in giving customers the time and clarity they need, and he’ll be delighted to know his guidance helped you feel confident in your choices both in store and over the phone. We’re so pleased the experience led you to place your order and really appreciate you sharing such thoughtful feedback.
Resposta da Tileflair
Thank you, Ors. We’re glad your order was handled quickly and that the service felt so smooth. Whenever you’re ready to move ahead with your project, our team will be here to help.
Tile match
We took a broken tile to Tile flair to try and find a good match to replace it. Marcus was able to tell us the manufacturer tile code and colour just by looking at it. It is no longer made but We were able to track it down online. Amazingly helpful.
23 de maio de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for sharing this. It’s wonderful to hear how helpful Marcus was in identifying the exact tile you needed just from the broken piece, even though it’s no longer in production. We’re really pleased his knowledge helped you track down a match.
Resposta da Tileflair
Thank you, Sean. It’s great to hear your samples arrived so quickly. When you’re ready to start your tiling project, we’ll be here to support you every step of the way.
Lovely quality tiles
Lovely quality tiles, dispatched quickly and arrived in good condition.
11 de maio de 2026
Resposta da Tileflair
Thank you. It’s lovely to hear your samples arrived quickly and in great condition, and that you were pleased with the quality. Whenever you’re ready to start your tiling project, our team will be here to help with anything you need.
Very helpful service
This is the first time I have done tiling for a while and Marcus was very helpful in explaining the different options and materials. Materials ordered promptly. Thanks all round.
14 de maio de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you, Ken. It’s lovely to hear how helpful Marcus was in talking you through the different options and materials, especially when you were getting back into tiling after a while. We’re glad everything was ordered promptly and that the experience felt so supportive.
Great tile samples
Tile samples were carefully wrapped and arrived safely in a box. Nice size to see the colour and design up close.
7 de maio de 2026
Resposta da Tileflair
Thank you, Caron. It’s great to hear your samples arrived safely and that the size helped you get a proper feel for the colour and design. When you’re ready to go ahead with your full order, our team will be here to help with anything you need.
Very helpful - great service
We had a specific requirement of tiles and Aaron was more than helpful in arranging delivery, alternative tiles and overall exceptional service, we had tight deadlines and delivered ahead of schedule to meet, highly recommend
6 de maio de 2026
Resposta da Tileflair
Thank you for such a lovely review, Liam. It’s great to hear how helpful Aaron was in arranging everything you needed, from alternative options to getting the delivery organised ahead of your tight deadline. We’re really pleased the service made such a difference to your project.
Outstanding Customer Service Gorgeous Tiles
I needed these gorgeous tiles (BTW NO other company seemed to have just exactly what I was looking for) in a hurry so rang Tileflair and spoke with Aaron. Helpful, efficient and genuinely committed to doing his best to get these to me in a hurry. Followed up with a confirmation email and a promise to oversee my order as soon as it was placed to expedite the delivery process, which he duly did. They arrived within 48 hours and this on a short BH week. If only more companies employed an Aaron instead of ‘chat-bots’, the world would be a better place for all.
30 de abril de 2026
Resposta da Tileflair
Thank you so much for sharing this. It’s wonderful to hear how much Aaron’s support meant to you, from helping you secure the tiles you’d been searching for to personally keeping an eye on the order so it reached you in time. The team will be delighted to know everything arrived within 48 hours, especially during a short week. We’re thrilled the tiles were exactly what you were looking for.
Great product,price and service
29 de abril de 2026
Resposta da Tileflair
Thank you, David. We’re really pleased you were happy with the product, the price and the service. Your feedback is much appreciated.
Resposta da Tileflair
Thank you for bringing this to our attention. It appears that a customer accidentally entered your email address when placing their order, which meant our system sent you their service updates.
We have checked our inboxes and haven’t been able to find any emails from you, so we’re unsure where your messages were sent, but we’re sorry for the inconvenience this caused.
We have now removed your details from our records to prevent any further messages.
If there is anything more we can do to help, please feel free to contact us directly at hello@tileflair.co.uk or via the contact form on our website.
Quick delivery!
I ordered a sample which was well packaged and delivered very quickly.
28 de abril de 2026
Resposta da Tileflair
Thank you, Debra. It’s great to hear your sample arrived quickly and was packaged well. When you’re ready to go ahead with your full order, our team will be here to help with anything you need.
3 out of the 4 tiles were damaged
20 de abril de 2026
Resposta da Tileflair
Thank you for your feedback.
Our sample service is completely free of charge, including postage, and is designed to give customers an easy way to view tiles at home before making any decisions. We pack all samples carefully, although once they leave us they are in the hands of our courier, so occasionally damage can happen in transit.
Our customer service team reached out as soon as we saw your review to offer replacement samples, and we’re glad to hear from your reply that the tile quality itself was exactly as expected.
If you decide you’d like to see more options or receive fresh samples, we’d be very happy to arrange this for you. You can contact us any time at hello@tileflair.co.uk.
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