I had such a lovely experience at Tileflair! The staff were absolutely amazing — so welcoming, friendly and genuinely helpful. They took the time to listen to what I was looking for and gave me great... Ver mais
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Veja o que dizem as avaliações
I visited Tileflair in Reading to look for kitchen floor tiles. I was approached by Alex who was extremely helpful, warm and friendly. Alex was extremely approachable and was great in explaining every... Ver mais
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Alex, and the whole team at the Reading store, have been beyond helpful from picking out tiles, grout and trim, discussing design ideas right up to ordering and returning the spare tiles at the end. I... Ver mais
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We have ordered tiles from Tile Flair Swindon on two occasions in the last few months, the second time because of the positive experience of our first visit. The staff could not have been more helpfu... Ver mais
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Detalhes da empresa
- Loja de azulejos
- Atacadista de Cerâmicas
- Loja de artigos para reforma residencial
- Loja de decoração de design de interiores
- Loja de Pisos
Escrito pela empresa
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Escrito pela empresa
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Informações de contato
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Reino Unido
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
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Three tile samples
I requested 3 sample tiles which arrived very quickly and were very well packed. I intend to follow up on 1 of them. Will go to my nearest showroom - just to check the full tile size.
10 de julho de 2026
Resposta da Tileflair
Thank you, Miss Byrne. We're pleased to hear your samples arrived quickly and were well packaged.
It's great to know one of the tiles has caught your eye, and visiting your nearest showroom is a great way to see the full-size tile before making your final decision. We hope you find exactly what you're looking for, and we're always happy to help if you need any advice along the way.
The guy in the car warmly store was…
The guy in the car warmly store was really helpful.
7 de julho de 2026
Resposta da Tileflair
Hi Mr. Miller, thank you for your review. We're pleased to hear the team at our Warmley showroom were able to help and make your visit a positive one.
We wish you all the best with your project and are always happy to help if you need any further advice.
I couldn’t be happier with the service…
I couldn’t be happier with the service I received from the Tileflair Reading branch. A huge thank you to Jason, James and Marcus, who were all incredibly friendly, knowledgeable and patient throughout the whole process. They took the time to help me choose the perfect tiles and made what could have been an overwhelming decision so much easier.
The quality of the tiles is absolutely superb—my tiler even commented on how impressed he was with them. Communication was also excellent. The team kept me updated every step of the way via WhatsApp, which made the whole experience smooth and stress-free.
Thank you again, Jason, James and Marcus, for your outstanding customer service. I would highly recommend Tileflair Reading to anyone looking for quality tiles and a fantastic customer experience!
14 de julho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for such a wonderful review, Miss Ho. We're thrilled to hear that our Reading team made the whole process feel easy and enjoyable. Choosing tiles can be a big decision, so it's great to know their knowledge, patience and support helped you find the perfect choice for your home.
It's great to hear you and your tiler are pleased with the quality of our tiles. We're glad their updates helped keep everything running smoothly and gave you peace of mind throughout.
Jason, James and Marcus will be so pleased to hear your feedback. We appreciate your recommendation and wish you all the best as you enjoy your beautiful new space.
Excellent service.
Excellent service and I can now replace a section of 26yr old tiles in the shower where the backing has failed. well done Tileflair!
9 de julho de 2026
Resposta da Tileflair
Thank you, Antony! It's great to hear our team could help you source what you needed to replace the affected section of your shower. We appreciate your kind words and wish you all the best with the repair.
Marcus the Great
Spoke to a knowledgeable member of staff called Marcus who helped me out of a sticky situation by managing to get hold of a trim no one else could find. He gave a great service and if I need anything like that again I’ll be sure to go back.
10 de julho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your fantastic review, Matt. It sounds like Marcus the Great has earned his title! We're so glad he was able to track down the trim you needed and help get you out of a tricky situation.
Marcus will be pleased to hear your feedback. We appreciate your kind words and look forward to helping you again whenever you need us.
Resposta da Tileflair
Thank you, Peter. We're pleased to hear you found the ordering process straightforward and that your tiles arrived quickly. We hope they’re perfect for your project.
Resposta da Tileflair
Thank you, Rai. We're pleased to hear you were impressed with the quality of our tiles. We take great care in selecting our ranges, so it's lovely to know they've made a good impression. We hope they're perfect for your project.
Lovely samples I received but…
Lovely samples I received but unfortunately not the right colours for me
22 de junho de 2026
Resposta da Tileflair
Thanks for your feedback, Elaine. We're glad you loved the samples, though we're sorry the colours weren't quite right for you.
If you're still searching, we'd love for you to take another look on our tiles. We have some gorgeous new ranges just launched, along with great offers right now, so you may find something that's a better match for your project. We're happy to help with recommendations, we hope you find your perfect tiles.
Reading staff
Reading staff, are exceptional, complete bank of knowledge and extremely helpful
4 de julho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your kind words, Tony. It's wonderful to hear the team at our Reading showroom made such a positive impression. Their knowledge and willingness to help customers find the right solution are qualities we're very proud of.
They will be so pleased to hear your feedback. We wish you all the best with your project and hope you love the finished result.
A very quick service.very pleased.thank…
A very quick service.very pleased.thank you.
29 de junho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your review, Christopher. We're so pleased to hear everything arrived promptly and that you were happy with the service.
We hope the samples help with your project, and if you need any advice when you're ready to place an order, we're always happy to help.
Great delivery and packaging
Great delivery and packaging. Thank you for the tile samples.
15 de junho de 2026
Resposta da Tileflair
Thank you, Zoe. We're pleased to hear your samples arrived quickly and were well packaged.
We hope they're helping you find the perfect tile for your project, and if you need any advice when you're ready to place your full order, our team will be happy to help.
Beautiful tiles
Beautiful tiles. Sample arrived quickly then decided to order. Easy smooth process.
18 de junho de 2026
Resposta da Tileflair
Thank you for your review. We're so pleased to hear you loved the tiles and that everything from ordering your samples through to placing your full order was straightforward and hassle free.
We appreciate you choosing Tileflair and hope you enjoy the finished result for years to come.
Mike and Paul at the Gloucester branch…
Mike and Paul at the Gloucester branch were extremelly helpful, knowledgable and provided sound advice.
27 de junho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your kind words, Watson. It’s great to hear Mike and Paul at our Gloucester showroom were able to help. Their knowledge and practical advice are a real asset, and we're glad they made the process easier for you.
We're sure they will be pleased to know their help made a difference. We wish you all the best with your project and hope you love the finished result.
Resposta da Tileflair
Thank you, Athena. We're pleased to hear your samples arrived quickly and were well packaged.
We hope the samples help with your decision, and if you'd like any advice when you're ready to place your full order, our team will be happy to help.
Great tile samples
I ordered tile samples for my sink backsplash. They arrived promptly and very well parcelled in sustainable packaging. Unfortunately the samples were not just what we were looking for on this occasion
9 de junho de 2026
Resposta da Tileflair
Hi Janet, thank you for trying our samples and for taking the time to leave a review. We're pleased to hear they arrived promptly and were well packaged using sustainable materials.
Sorry these particular tiles weren't quite what you were looking for, however, we have new styles arriving all the time, and a selection of ranges currently on offer too. We hope you'll take another look when you're ready, and our team would be happy to help if you'd like any recommendations for your backsplash project.
Very fast service for sample tiles
23 de junho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your review, Julie. We're so pleased to hear your sample tiles arrived quickly and that everything went smoothly. When you're ready to move forward with your project, we'd love to help. Feel free to get in touch if you'd like any help with your full tile order.
Visited Tileflair Swindon
Visited Tileflair Swindon, numerous times as we were struggling to find the right floor tiles for our bathroom, en-suite and clock room projects.
Lewis was always helpful and polite. Helped us with ideas and suggestions. Very understanding and had good product knowledge. Thank you Lewis for all your help. Really appreciated your help.
20 de junho de 2026
Avaliação não solicitada
Resposta da Tileflair
Hi Jay, thank you for taking the time to share this. Choosing tiles for multiple projects isn't always easy, so it's great to hear Lewis from our Swindon showroom could help along the way! He will be very pleased to hear your feedback. We wish you all the best with your projects and hope you love the finished results.
Above and beyond customer experience
Can’t recommend the Reading branch enough. Initially helped us choosing the tiles for our shower room and when we were informed by our builder we hadn’t got enough, James and Marcus really helped by sourcing some in 48hrs.
Very friendly team!!
19 de junho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your thoughtful review, WoodleyGuy! It’s wonderful to hear that the team at our Reading showroom could help both with choosing the right tiles for your shower, but also when you unexpectedly needed more to complete the job.
James and Marcus will be so pleased to hear this. Going the extra mile to keep a project on track is exactly what we aim for, and we’re glad they were able to help when it mattered most.
All the best with your completed shower room. We hope you enjoy the finished result for years to come!
Very disappointed with the service from Tileflair Cribbs Causeway
We placed our order in April and were repeatedly promised delivery dates that were then missed. The most frustrating part was the complete lack of communication – we only received updates when we chased the store ourselves. Deliveries arrived in stages, dates kept changing, and part of the order was eventually not delivered at all, leaving us to collect it ourselves from the warehouse.
The delays caused our bathroom installation to be pushed back, resulting in additional fitting costs.
I understand that delays can happen, but poor communication, broken promises and the lack of any follow-up have made this a very disappointing experience.
15 de maio de 2026
Avaliação não solicitada
Resposta da Tileflair
Hi Katmac, thank you for taking the time to share your experience. We're very sorry for the delays, the disruption to your project and the frustration caused by the lack of communication throughout your order.
While delays can sometimes be outside our control, we appreciate that keeping customers informed is important so we understand why this experience fell short of expectations.
We're pleased that our management team has since been able to speak with you directly and work towards a resolution. Thank you for giving us the opportunity to address your concerns, and we genuinely appreciate your patience throughout the process.
We hope you're now enjoying your completed bathroom and wish you all the very best.
Delighted with the colour of the sample…
Delighted with the colour of the sample tile - our contractor has ordered this tiling for shower room,bathroom and separate small loo - great stuff,thank you
10 de junho de 2026
Resposta da Tileflair
Hi Hugh, thank you for your lovely review. It's great to hear the sample tile was exactly the colour you were hoping for and that you've chosen it for so many areas of your home.
We’re so pleased the decision has been made and that your contractor has everything in hand. We hope the finished shower room, bathroom and cloakroom come together beautifully and look every bit as good as you’ve imagined.
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